Taskrabbit North America Reviews

33,475  •  Excellent
TrustScore 4.5 out of 5

4.3

In the Software Company category

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Reviews4.3

33,475 total


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Rated 5 out of 5 stars

Mark is excellent!

Mark is great! He installed an air conditioning unit (window type) at our daughter’s place, which was built in 1910, and is a challenging place in which to install modern appliances. He did an excellent job, and saved her from sweltering during the heat wave! Mark is professional, and thinks very quick on his feet towards solutions. We highly recommend Mark, and Task Rabbit - we’re so happy we found this service, and an awesome handyman. Thank you!

Date of experience: July 05, 2024


Rated 5 out of 5 stars

Deron is the best!

Deron was so helpful in hanging my two shelving systems. The task was more complex than we initially anticipated due to old apartment masonry wall construction. Deron went above and beyond going to the hardware store multiple times to get us the correct tools and wall supports we needed. He was exceptionally communicative and hardworking never giving up on the task when it seemed fruitless. We are deeply so thankful!

Date of experience: July 05, 2024


Rated 5 out of 5 stars

Professional , efficient and kind - built 4 door closet

Hossein built us a 4 door closet. He was very responsive during scheduling. He was very kind, professional and efficient. He told me or asked me anything he thought is important and made sure everything is perfectly in place before he left. He worked clean and I was super satisfied. Highly recommended!!

Date of experience: July 05, 2024


Rated 5 out of 5 stars

Damien was great!

Damien was on time, very friendly, thorough and very knowledgeable. He had all the tools he needed to get the job done. I enjoyed how meticulous he was and was willing to go above and beyond when assisting me with my task. I would definitely recommend him and use him again.

Date of experience: July 06, 2024


Rated 5 out of 5 stars

Great Experience using Taskrabbit

First experience with Taskrabbit and everything went well. Person I hired communicated timely, showed up at arranged time, and finished work within timeframe we had set. I would recommend this website to others.

Date of experience: July 06, 2024


Rated 5 out of 5 stars

Trusted Service for All Your Home Needs

TaskRabbit has been an invaluable resource for me. They offer skilled taskers for a wide range of home projects. Thanks to TaskRabbit, I’ve been able to hire experts to handle everything from installing cameras to repairing windows. I also appreciate their commitment to safety, as TaskRabbit ensures all taskers undergo thorough background checks. This gives me confidence in the quality and reliability of the individuals I bring into my home. I highly recommend TaskRabbit for all your home project needs.

Date of experience: July 06, 2024


Rated 4 out of 5 stars

Will use service again

The retailer's direct link to schedule with TaskRabbit was awesome. The price was reasonable, and the communication was fluid. The employee was available earlier and finished ahead of the planned time. I am not sure if picking up wrapping on the floor was part of the service, but it was a bit messy, and some final touches weren't done (stickers avoiding the doors to slam loudly). That's the only reason why it's not a 5 stars.

Date of experience: July 05, 2024


Rated 3 out of 5 stars

On me

On me, but I didn’t read through the tasker’s entire description, where, at the end (yes, in capital letters), he says he has a 2-hour minimum. I indicated (because I was asked) that the job was less than an hour but there was no confirmation or reminder from the tasker that he had a 2-hour min. I paid a 2-hour fee for a 30-minute job. I’m sick about it. He did a good job but I won’t be using him again. And I’ve learned to not just look at rating and availability. Won’t make that mistake again.

Date of experience: July 06, 2024

Reply from Taskrabbit North America

Hi Clare! We value your experience and have passed your feedback up to our teams as we continually work to improve the community experience, and your sharing lets us know how we can do that.


Rated 5 out of 5 stars

Task Rabbit -highly recommend

Task Rabbit employee arrived on time as scheduled, was very polite and worked quietly and efficiently. I may have been able to assemble on my own, but it would have taken me so much more time. Highly recommend and plan to use Task Rabbit again.

Date of experience: July 05, 2024


Rated 5 out of 5 stars

Excellent experience!

I needed someone to assemble a recumbent exercise bike. The website is very clear, with information on the experience of each Tasker and what they charge. I selected Brandon. He showed up right on time, and I was very happy with his work.

Date of experience: July 05, 2024


Rated 5 out of 5 stars

My Taskers have ALL been amazing!

I will give props to Task Rabbit for finding these amazing taskers that I have elated to work with. The 5 stars, however, are for the Taskers themselves...not ONE did I have a subpar, average, below average or disappointing experience with. They have all been 5 stars+! The only thing that is saddening...I don't have access to hire them repeatedly...because they are SO good!

Date of experience: June 27, 2024


Rated 1 out of 5 stars

I never hear back from customer care

I never hear back from customer care. There was an invoice issue which was not addressed. When was booking for a service the price was showing $62 per hour, after service task rabbit charged extra $65.

I would never recommend task rabbit

Date of experience: July 05, 2024

Reply from Taskrabbit North America

Hi! We sincerely apologize for this bad experience. Please note that we have dedicated support working around the clock to help the community, so I recommend you get in touch to review this matter, visit help.tr.co, and click the "Contact Us" button to submit a new email to our team as soon as possible.


Rated 5 out of 5 stars

This was a very easy process and great experience

This was a very easy process. After our purchase at IKEA we went to a separate computer and was easily able to schedule an installation on my items for the next morning. Price was very reasonable. The representative who came to our house was Olivier. He was prompt, clean, professional, polite , and messaged us twice before arrival to let us know how long it would be until he got there. The whole experience was great.

Date of experience: July 02, 2024


Rated 5 out of 5 stars

I believe his name is Apti

I believe his name is Apti. He did a very good job putting my couch and chair together. He was pleasant which I feel is a necessity. I will be purchasing a couple more items from IKEA soon and request that he do the work.

Date of experience: July 07, 2024


Rated 5 out of 5 stars

The app is very user friendly and makes…

The app is very user friendly and makes it quick & easy to find a person to help complete a multitude of tasks. Lance was very professional, accommodating and flexible with time and completed the task well. I am very satisfied and will continue to use Task Rabbit.

Date of experience: July 04, 2024


Rated 2 out of 5 stars

Rough TaskRabbit Experience

Though the description said there would be moving of furniture involved, when the tasker arrived, he informed us that he could only take things apart and put them back together. However, an injury would prevent him from moving anything heavy (which, again, was indicated in our task description). We were not able to fully utilize our tasker.

Additionally, we had two other taskers lined up first. One ended up telling us the job was too far (yet showed up as recommended by the site for our location), and another who accepted the job, then, just an hour later, said he was sick. We had to start over again.

Date of experience: July 02, 2024

Reply from Taskrabbit North America

Hello! We value your experience and have passed your feedback up to our teams as we continually work to improve the community experience, and your sharing lets us know how we can do that.


Rated 2 out of 5 stars

Task Rabbit Service Fees are a scam

The person we hired was great. The initial estimate said the Task Rabbit website took a $25 service fee. I thought that was a one-time fee, but it's actually PER HOUR. I paid for a 3-hour cleaning service with an additional $75 for a "service" that was only the website booking. I liked the person, but I'll never use TaskRabbit's website again.

Date of experience: July 02, 2024

Reply from Taskrabbit North America

Thank you for your feedback. Please know that our fee supports the safety of our community including our Taskrabbit Happiness Pledge (pledge.tr.co), as well as operational and safety measures to protect users. To learn more, visit: https://support.taskrabbit.com/hc/en-us/articles/204940570-What-s-the-TaskRabbit-Trust-Support-Fee-


Rated 1 out of 5 stars

Far to expensive in terms of added…

Far to expensive in terms of added fees. Their added service fee add up to 41% make it unreasonable to use again, especially for hourly jobs.

Date of experience: July 06, 2024

Reply from Taskrabbit North America

Hi! Thank you for your feedback. We’re committed to making TaskRabbit financially accessible to everyone and your input helps us understand these opportunities. Please know that our fee supports the safety of our community. To learn more about it visit our website: https://support.taskrabbit.com/hc/en-us/articles/204940570-What-s-the-TaskRabbit-Trust-Support-Fee-


Rated 5 out of 5 stars

Just the help I needed

Easy app to navigate and find the Taskers for my job. Transparency on fees upfront…nothing hidden. Great workers that did a good job.

Date of experience: July 06, 2024