This was my first time using…
This was my first time using TaskRabbit, and it was super easy. I found a great person, and will definitely use it again. I told my friends too!
Date of experience: July 22, 2024
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Reviews4.2
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Christopher was cheerful and ready and…
Christopher was cheerful and ready and able to do everything I asked him. He had his own equipment. He cleaned up after himself.
He was 40 minutes late however.
Date of experience: July 22, 2024
1 tasker showed up and assisted and was…
1 tasker showed up and assisted and was paid. The other showed up 30 minutes earlier than we agreed on via message and he still charged me for 2 hours and did absolutely no work. He left before the agreed upon time. Scammed me out of $114. Praying the company refunds my money!
Date of experience: July 18, 2024
Reply from Taskrabbit North America
Hello Shalisha! We are sorry to hear about this experience. We value your experience and would like to look into this for you. If you have not already and would like to speak to Our Team further you can visit help.tr.co and click on "Contact Us" to get in touch.
Task rabbit saved our A*** when doing…
Task rabbit saved our A*** when doing some last minute improvements before selling our house, highly recommend.
Date of experience: July 20, 2024
Taskrabbit does not provide any accountability for the work of its Taskers.
The last two times we have used your Taskers, they have not finished the job, appeared to have delayed returning to complete work with excuses about agreed on time frames, and as soon as your app turned off chat and cut off any communication, collected their money and that was it.
Date of experience: July 23, 2024
Owen arrived in time
Owen arrived in time, work was done quickly and the room was left clean. I am very satisfied, definitely I will use taskrabbit again
Date of experience: July 20, 2024
Not familiar with products or installations.
I bought 7 sets. Only 4 sets are installed. The installer took many hours to just install 4 sets. He tried hard, but doesn’t familiar with the products. So he left very late but didn’t finish the job.
Date of experience: July 24, 2024
Fantastic Tasker!
Kenneth was excellent and so fast I couldn't believe it! Would book again without question
Date of experience: July 21, 2024
Easy to schedule, great service!!
Was easy to schedule , my choice of workers was wonderful, he was on time, and was fabulous!!! Thanks
Date of experience: July 17, 2024
Great Communication
Great Communication. Transparent billing. Job completed with expertise. We plan on using Task Rabbit again.
Date of experience: July 23, 2024
Issues with Set-Up
My Tasker set up my shelves and less than 24 hours later one side was dropping down. I reached out to him and he said I had to call another tasker and pay again.
Date of experience: July 22, 2024
Reply from Taskrabbit North America
Hi! We are sorry to hear about this experience. We value your experience and would like to look into this for you. If you have not already and would like to speak to Our Team further you can visit help.tr.co and click on "Contact Us" to get in touch.
IKEA assemly
After changing the appointment time, the assembler did show up on time. He was timely in completing the project but did not take away the rubbish.
Date of experience: July 18, 2024
Reply from Taskrabbit North America
Hi! We are sorry to hear about this experience. We value your experience and would like to look into this for you. If you have not already and would like to speak to Our Team further you can visit help.tr.co and click on "Contact Us" to get in touch.
I’ve used Task Rabbit twice in the past…
I’ve used Task Rabbit twice in the past week for a two different projects.
It was very helpful.
I’m glad you’re there.
Date of experience: July 19, 2024
Gregory was amazing
Gregory was amazing, kind and efficient. A great introduction to using Taskrabbit for the first time.
Date of experience: July 19, 2024
Right on time
Right on time, very professional, in and out! Removed all boxes and wrapping.
Date of experience: July 22, 2024
Customer service is pathetic
Customer service is pathetic. The tasker did not provide the service I paid for and task rabbit couldn't care less to make me whole. Horrible platform. Avoid it.
Date of experience: July 19, 2024
Reply from Taskrabbit North America
Hi Sam! We are sorry to hear about this experience. We value your experience and would like to look into this for you. Please visit help.tr.co, and click the "Contact Us" button to submit a new email to our team as soon as possible.
He was fast in assembling the furniture…
He was fast in assembling the furniture we ordered online
Thank you!
Date of experience: July 23, 2024
Great service…
The task rabbit that has been helping me has been very efficient and effective.
Date of experience: July 22, 2024
He stole my stuff
Just realized that the mover stole my husband sneakers after we gave him some for free. I thought your people were honest. It’s very hurt and disgusted
Date of experience: July 21, 2024
Reply from Taskrabbit North America
Hello Tamika! We sincerely apologize for this bad experience. Please note that we have dedicated support working around the clock to help the community, so I recommend you get in touch to review this matter, visit help.tr.co, and click the "Contact Us" button to submit an email to our team as soon as possible.
Taskrabbit has hidden fees which I did…
Taskrabbit has hidden fees which I did not appreciate. I will never use this service again.
Date of experience: July 23, 2024
Reply from Taskrabbit North America
Hello Deepa! We apologize for any confusion regarding your invoice. The Trust & Support fee is an hourly rate, outlined on the final booking page before confirming your task. Please know that our fee supports the safety of our community. To learn more, visit: https://support.taskrabbit.com/hc/en-us/articles/204940570