Best in Furniture Store

23 minutes ago

LB

Delivered mattress through tight hallway

18 hours ago

Item never arrived, and then they cancelled the order and didn’t tell us - or refund us. They then claim they lost a huge massive sofa - wasn’t flat pack.

44 minutes ago

SP

EASY TO SEARCH, EASY TO BUY. HAVE USED THIS SITE A FEW TIMES AND NO ISSUES.

32 minutes ago

NR

All of the representatives were super knowledgeable and friendly. They listened to me and took the time to answer all of my questions. The installation was quick and seamless. I’m very pleased with the entire process.

An hour ago

JB

I love the products, but the customer service has been outstanding. Fantastic people!

An hour ago

AT

I would honestly avoid this brand. I purchased a Titan Evo 2022 back in June 2023 for £448.00. In this time, within the first month I raised a support ticket due to the tilt mechanism moving when locked and the armrests having a lot of free play. However I was told "the free-play you experience with the armrest is normal" this ticket took over 6 weeks to "resolve" - although they ended up ignoring my emails. Within 6 months I had the seat-base collapse on the left hand side (I am within the seats weight rating), I raised a support case where it was agreed that this shouldn't have happened and was replaced. This ticket took 3 weeks from when it was opened to the replacement seat-base being delivered. Not bad, but equally not ideal when you are trying to use the chair daily. Further to this the stitching around the top of the chair is wonky and uneven (around a 10mm of variance on the "straight" stitch over 100mm length) however I was told "Due to this being a product that is made by hand, there may be some slight variances in the stitching". I understand when things are made they may not be perfect but this in my view is not acceptable and should never have passed QC. Further to this I was looking into replacing the wheels as the chair is now on carpet so doesn't roll easily. However when looking at the chairs metal base the paint has flaked away where all 5 wheels connect to the chair. My partner has just had a competitors chair delivered which is just over half the cost but seemly is built to a higher standard. In conclusion, for the duration I've had the chair I've raised 3 support tickets (only one of which was solved satisfactorily), the chair has numerous issues including paint flaking, rusty bolts, squeaking, a load of free play in the tilt mechanism when "locked" and excessive movement in the arm rests which is "Normal". So I would recommend spending your money elsewhere.

2 hours ago

MS

Great quality, fair price, fast delivery 🙏🏼

May 20, 2024

CL

Simply the best! Thanks for everything!

An hour ago

DH

The man I spoke with on the phone , who help me find and aquire the unit, was exceptionally kind, patient, and did his job right. He wasn't push6, he answered all my questions, explained every step clearly, and stayed on the phone with me until everything was complete and final. 5 stars.

21 minutes ago

LP

I placed an order 2 weeks ago and did not get confirmation. The money was taken out of my account. I am still waiting for my beautiful canvas or the money back. I tried to call several times. Thank you.