810 total
I received a very prompt reply from Jhoana, who followed up with a prompt and competitive quote. payment was easy through the site and the estimated turn around time is excellent. At this point, we await delivery of our partitions.
Date of experience: July 10, 2024
The thoroughness, competency and helpfulness of the representative was extremely beneficial. Since this was our first time with this type of project, we were dependent on people who were well versed in the field. One Point Partitions provided us with that expertise.
Date of experience: March 07, 2024
Staff was very helpful, Product is easy to install and was delivered flawlessly!
Date of experience: May 02, 2024
Brian is wonderful to work with. We tried several companies before we found you— none of which listened to our needs and got back with us quickly. Thank you for your wonderful customer service, quick response time and easy to work with. Highly recommend!!!
Date of experience: February 06, 2024
Seamless transaction at all points throughout the buying process. Their website is easy to use and they make it simple to design your bathroom stalls. I'm happy with the entire process from start to finish.
Date of experience: April 01, 2024
Answer my calls and giving me technical support that I needed. Andrew always took my calls.
Date of experience: June 10, 2024
Started with a great website, then when I contacted them in person, they were awesome to deal with and gave me the information required.
as the process continued Garrett, salesman, was right on top of the questions and submittal necessary. he walked me through the order form and payment..
Date of experience: April 02, 2024
We don't order or deal with bathroom partitions very often. In the +30 years I've worked here, this is the 3rd time.
That being said, there were a lot of "bumps" ordering these, but Andrew, our sales person, was extremely helpful & went 'beyond' with his customer service & answering all my Uneducated questions. Thanks, Andrew! You made all the difference !
Date of experience: August 08, 2021
I have used One Point on 4 commercial bath projects so far and they have all gone smoothly. I send them sketches with measurements and they send cad drawings and a quote usually within 24 hours. Ordering online is easy and they deliver all necessary material and hardware along with installation instructions within 2 weeks. Great company.
Date of experience: October 16, 2023
I really appreciated Rebecca’s help in placing my order. Since partitions are not my area of expertise I was thankful she was able to walk me through important items of interest. She did so in a patient manner. Now let‘a just hope the install goes well!! One more thing, I’m impressed by the amount of time it takes to produce and ship the items to our place of business! Most other companies are running behind on production, but not these guys! Also proud to support local!
Date of experience: June 04, 2021
Mr. Garrett Askew was very helpful in making this process absolutely simple. His patience with us was incredible; and I’m more than sure that we are going to be Spot-On according to his drawings!!! Thanks again
Date of experience: December 06, 2023
Rebecca Bobo was very helpful going over my order to ensure it was right. I called her 5-6 times to review my order and every time she was polite and gave me the attention like it was the first call. She help me thru the whole process on the phone and helped me measure correctly. She also revised my plans about 6 times because I kept changing my mind. 5 Star customer service and hopefully partitions will be as well.
Date of experience: April 14, 2021
Quick, friendly service at all aspects of job, quote, follow up and when I called back to order. Salesman was knowledgeable, respectful & very helpful. Nice to deal with professionals. Hopefully the material showing up timely,correctly & in good shape goes as well. Thanks
Date of experience: March 10, 2023
I have used ONEPOINT for a few years. I did shop other providers and these were not the lowest priced option but, Due to the service and these are Global products I chose One Point. Simply because replacement parts are easier to find. There are local providers close to me to purchase replacement hardware. My clientele is very hard on the facilities we provide. I am supplied with installation instructions for my contractor and the order ships quickly. I was a installer for several years and global has the best products IMO.
Date of experience: May 06, 2022
Andrew Hyler is super responsive with quotes, shop drawings, and revisions. This is the third or fourth time I've personally ordered product through Andrew and all experiences have been really good.
Date of experience: December 05, 2023
Not happy at all with the customer services and after sale follow-up. The product is good however no quality control assurance on the the accessories shipped which is needed as part of the partitions. my order came missing U brackets and have some extra different brackets not needed. When I called to address my concerns I was told by a rep her name is Ms. Jhoana that they checked everything prior to shipping and if you need them you have to pay again, which doesn't make any since to pay for their poor QA.
Date of experience: June 04, 2022
Reply from One Point Partitions
Hi Mr. Ghannam, thanks for the feedback and we sincerely apologize for the customer service issue. We pride ourselves on service and we will fix this. First thing on Monday, management will be speaking with your rep and we will then be in touch directly with you to resolve any and all issues. Thanks again for the feedback.
I needed a privacy space for a toilet in a laundry room that has a full bath. Unfortunately everything was in the open so I decided to look at a partition for the toilet. I started this process online, receiving a quote. Then I received a call from Andrew who answered all my questions. I placed my order, received acknowledgment and now I'm just waiting for delivery. Everything was smooth and easy to do!
Date of experience: April 12, 2021
I ran across this company online. I love the fact these are Made in the USA!! Excellent communication. Prompt response and service. The partitions were designed and approved in one day. Thank you for helping us with this commercial project!!
Date of experience: September 06, 2022
Ease of communication and ordering process.
Date of experience: July 16, 2024
I had a very good experience working with One Point Partitions. After sending dimensions of the bathrooms, they worked up the design with final dimensions. The plans are easy to read. Soon thereafter, I received an email with video installation instructions. Easy!
Date of experience: December 03, 2020
