GoDaddy Reviews

They call or email me all the time trying to sell me more junk or add domain names and I've asked them to stop and they don't listen. One of their people actually got really snotty when I told him I wasn't buying or paying for anymore crap from them.

Date of experience: July 25, 2024

Everyone I talked to so far has been over the top helpful! Things changed a lot since I built websites back in the day. 🤔🤣 The service team is not only professional, they are courteous, patient and empathetic. Not only do they "teach" you (Ilana ❤️), but they also offer tips and send you resources to help you learn and grow. Thank you for your kind and caring expertise. There was also Tyler and a few others that helped me get my website up and running. I still have some tweaking to do so check back again soon!
Thank you,
Doreen Mayer
Eagle Eye Strategy

Date of experience: July 25, 2024

I am new to the many technicalities of an Online Platform and as such I don't have the expertise as yet in navigating some aspects of it. However my experience with this platform and one of the most patient Customer Service representative, Evan is nothing short of exceptional. Evan was polite, calm, knowledgeable, asked what my need and vision for my Websites were and made some suggestions. He also gave me valuable information and extended me the opportunity to receive continued assistance to see the process through completion. In a day and age where a job is simply to get paid and not the interest of the customer; where there's noone on the other end of the phone to answer questions and give explanations; this interaction was a pleasant one. #Evan #Godaddy

Date of experience: July 27, 2024

I had a great customer service representative and didn’t wait long. Jose was extremely helpful and knowledgeable along with being friendly. I highly recommend them. It’s very difficult to get a good service representative these days.

Date of experience: July 23, 2024

It is an unusual thing to actually have a positive, straightforward, to-the-point, experience with a service rep. That was my rep, Alan with GoDaddy, to me. Most appreciative! -Eddie

Date of experience: July 26, 2024

My service rep named Justin wanted to figure out the issue I was having. He helped me got the issue resolved even though it was something he wasn't expecting. He was also very friendly.

Date of experience: July 25, 2024

The agent we spoke to was so extremely helpful.
After the ease of building the website we ran into a hiccup and she was able to resolve it quickly and efficiently! Thank you!

Date of experience: July 26, 2024

It’s hard to believe you can still go to a big company, actually talk to a real person and they are helpful, kind and don’t seek to are you? sell you stuff to get you off the phone. What a wonderful experience thank
you Godaddy!

Date of experience: July 25, 2024

GoDaddy is horrible and has been for years. Where do I start. Absolutely no consistency across the board in customer service. One person will tell you one thing and the other a totally different thing about the same issue. They just want to upsell you even when they haven't solved the original problem you encountered. They often guess on the solution, just to get you off of the phone. I have fact checked several things they have told me, only to find out they were not true. I was just talking to a customer service rep who specifically asked for my phone number to call me back if we got disconnected and we ended up getting disconnected by some weird fluke after a thirty-minute conversation and guess what, no call back which is what prompted me to finally give a review on my experiences.

Date of experience: July 24, 2024

Working with Farhan was a game-changer. He expertly guided me through a complex domain transfer and ensured my email functionality continued without a hitch. His patience and clear communication turned a stressful process into a smooth experience. Farhan’s exceptional support was a welcome relief from my previous providers, and I highly recommend him for anyone needing reliable and knowledgeable assistance.

Date of experience: July 27, 2024

Talking with Wayne fixed all of my issues and cleared up a lot of uncertainty. He was so very helpful! The online portal is becoming much more user-friendly too.

Date of experience: July 25, 2024

I recently contacted GoDaddy and was extremely satisfied with the quality of customer service I received. John, in particular, was very helpful in working with me to find a plan that I could afford. I truly appreciate his assistance and professionalism. Thank you, John!

Date of experience: July 26, 2024

These guys know what they're doing and have all the answers to your question to get your website set up perfectly. Would recommend!

Date of experience: July 26, 2024

I called GoDaddy with a concern and Sebastian, the customer service rep, immediately understood my concern. He did everything to help me. In the end, he found a solution that is satisfactory to me.

Date of experience: July 24, 2024

Kevin from Go Daddy was very helpful. Unfortunately he can’t help me because I have a situation,whereby I now no longer have a web site nor a host

Date of experience: July 25, 2024

The customer service. I needed to get my email changed and the rep Brian did it quickly pleasantly and with patience. That was one of the best customer service I have experienced. Thank you Sir Brian. Go Daddy has a gem.

Date of experience: July 25, 2024

Rupert was kind and efficient and resolved my issue quickly. He also had me stay on the phone until I received my confirmation email that all was changed. very happy.

Date of experience: July 25, 2024

I called godaddy with a complaint about a charge. within a few seconds the person not only found the charge they reversed it before I even had a chance to ask. the team member was beyond helpful and friendly. I was verry pleased with the service.

Date of experience: July 25, 2024

I called to learn about my account and what capabilities I have. Jason was patient and thorough with explanations. Thanks, GoDaddy!

Date of experience: July 26, 2024

Very knowledgeable and helpful. Also was very patient and explained things to me. Highly recommend Joshua!

Date of experience: July 27, 2024