SiteGround Reviews

17,275  •  Excellent
TrustScore 5 out of 5

4.8

In the Business to Business Service category

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Reviews4.8

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Rated 5 out of 5 stars

Siteground.com's Help Desk is quick and…

Siteground.com's Help Desk is quick and easy to use. I couldn't remember whether I had verified my domains with ICANN and they helped me out. They solved my problem and were respectful and kind. God bless.

Date of experience: 14 July 2024


Rated 5 out of 5 stars

Sad and frustrated at the same time, to leave

The live chat support at SiteGround is truly exceptional. They are very fast and always friendly. Although we didn't solve the issue we had, I still appreciate the concept of having support available to help with anything.

We had to move our domains to another provider because our client wanted everything in one place, including hosting. Unfortunately, SiteGround does not offer international domain registration, which is quite disappointing.

We really liked that when you buy a hosting plan from SiteGround, it comes with free email services for our domains at no additional cost, allowing us to create as many emails as we want.

So, we asked support if it was possible to only keep the email service because we really liked it and found it very simple to use. Sadly, the email service only comes with hosting plans. The support team informed us that when the hosting plan expires, we could discuss a discount for only using the email service.

That’s what I call support and service. I hope they can offer more options for international domains so that everything can be managed in one place. People don't want to keep track of different providers

Date of experience: 14 July 2024


Rated 5 out of 5 stars

It was not great, it was totally aw

It was not great. It was as I expected. That is great to me compared with all the arrogant know-it-alls at Microsoft who think we (the 99%) should abide by their (the 1%) ideas.
No wonder the world has troubles. We should all be humble and admit we don't know everything, and that other people see things from a different angle. None of us are computers, and the instant we get one thing right, we become arrogant and think we are smarter than everyone. Duh!
GetTheName.com will feature these rantings. :-)

Date of experience: 11 July 2024


Rated 5 out of 5 stars

Great support

Great support, friendly and always help me fix some of the issues I run with the host. Their support was definitely a great improvement from the past years.

Date of experience: 16 July 2024


Rated 5 out of 5 stars

Straightfoward answers

Straightfoward answers, no upsell - complete solution to our requirements. Advisors that understand business needs -our specific needs were met in 2 mins, transaction and account setup 4 mins after. Unlimited ssl secured websites minutes afterwards. Perfect

Date of experience: 13 July 2024


Rated 5 out of 5 stars

They are always so helpful

They are always so helpful. I have used them for years, and I feel they have gone above and beyond most times. Great hosting and great communications and support!

Date of experience: 14 July 2024


Rated 5 out of 5 stars

Customer service/support

They are always on the ball. Immediate response, great service. Active team!

They have good knowledge of all my question, so gives me the right answer. Thank you all.

Date of experience: 12 July 2024


Rated 5 out of 5 stars

My rep was awesome

My rep was awesome. Very kind and wanted to take care of my issues right away. I got the answers I needed very quickly and to good resolve. Thanks!

Date of experience: 23 July 2024


Rated 5 out of 5 stars

Addressing our website lockout

I recieved quick support and it was very informative. The temporary resolution so we could access our site to diagnose and solve our problem was quickly granted.

Date of experience: 14 July 2024