1,767 total
Honestly, I found them to be very helpful and provide good services. It is enough just that the customer service is fast, this is the best and gives more confidence. I see that they are working to improve SPANEL very well
Date of experience: 01 July 2024
You know Scalahosting company works well for me due to their top-notch services with SPanel which is simple-to-use and has a nice navigation. Prices are also quite affordable for me. Recommend to use them if you are interested in getting quality services.
Date of experience: 01 July 2024
Reply from ScalaHosting
Hello John,
Thank you for your thoughtful review. I’m delighted to hear that ScalaHosting has been a good fit for you and that you find SPanel easy to use with its user-friendly navigation. It’s also great to know that our pricing works well for you.
Your recommendation means a lot to us. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're always here to help.
Warm regards,
Gabriella
I have been a client for more than 3 years now and everytime I interact with the customer support, it has been a stellar experience.
They always sort out any and every issue at the first point of contact.
This has been one of the reasons for me continuing with ScalaHosting. They have a great product but also a fantastic support system.
Date of experience: 26 June 2024
Reply from ScalaHosting
Hello Rajarshi,
Thank you for your loyalty over the past three years and for sharing your experience with us. I’m delighted to hear that each interaction with our customer support has been exceptional and that we've been able to resolve your issues promptly.
It's truly rewarding to know that our support system is a key reason for your continued trust in ScalaHosting, alongside our product. Your feedback inspires us to keep delivering the best service possible.
Warm regards,
Gabriella
I am a new customer of Spanel which is a product of ScalaHosting. I am using it on my own server and just reached out for support for the first time. I had one experience where they did the install for me and this support to deal with an issue with an improperly configured DNS setting on my end. Dimitar helped me quickly resolve the problem and I am able to continue with setting up my sites. Thank you so much!
Date of experience: 26 June 2024
Reply from ScalaHosting
Hi Ron,
Thank you for sharing your experience as a new SPanel user. I’m delighted to hear that Dimitar was able to help you resolve the DNS configuration issue quickly and efficiently. It’s great to know that you are now able to continue setting up your sites without any further interruptions.
Your feedback is much appreciated, and I will make sure to pass on your thanks to Dimitar. If you have any more questions or need further assistance as you continue using SPanel, please don’t hesitate to reach out. We’re here to support you every step of the way.
Warm regards,
Gabriella
The support is really available 24/24. always ready to fix whatever the problem is. very good experience from the team and quick response
Date of experience: 02 July 2024
Reply from ScalaHosting
Hi Julien,
Thank you for your thoughtful review. I'm thrilled to hear that you've had such a positive experience with our support team. Knowing that our 24/7 availability and readiness to resolve any issues have made a difference for you is truly rewarding.
Your feedback is greatly appreciated. Thank you for choosing ScalaHosting as your hosting provider!
Warm regards,
Gabriella
I couldn't create a new account under my Scala 2 Plan and I have captured the screen photo for Dimitar. I got a quick response from Dimitar, just a minute and fixed the problem. Really appreciate Dimitar's help!
Date of experience: 25 June 2024
Reply from ScalaHosting
Hi Vincent,
Thank you for sharing your positive experience with ScalaHosting. I’m delighted to hear that Dimitar was able to assist you so swiftly and resolve the issue. Your appreciation means a lot to us, and I will make sure to pass along your kind words to Dimitar.
If you need any more assistance or have any other questions, please feel free to reach out. We’re here to help.
Warm regards,
Gabriella
ScalaHosting truly excels in this area. Their support team is not only knowledgeable but also incredibly responsive. Whether it's a technical issue, a billing question, or just needing advice on optimizing my server, they are always there to help. The support agents are courteous, patient, and go out of their way to ensure that my issues are resolved promptly. This level of dedication to customer service is rare and highly commendable.
Reliability and Performance:
In terms of hosting performance, ScalaHosting delivers as promised. I've experienced minimal downtime, fast loading times, and robust security measures in place. Their servers are stable, which is crucial for my business website's uptime and overall performance.
Date of experience: 26 June 2024
Reply from ScalaHosting
Hi Anil,
Thank you for your detailed and thoughtful review. I’m thrilled to hear that our support team has been able to provide you with knowledgeable and responsive service. Your recognition of our team's dedication to customer service means a lot to us. We, at ScalaHosting, take great pride in ensuring our clients' needs are met promptly and effectively.
I'm also delighted to hear that our hosting performance has met your expectations. Reliable uptime, fast loading times, and robust security are essential for your business, and it's great to know we've been able to deliver on these fronts.
Warm regards,
Gabriella
Scala is the best webhosting service I've used, and over 22 years of web design, that's quite a few! Excellent service (today from Tray), fast - professional - friendly - and issues resolved in seconds. Don't bother with anyone else.
Date of experience: 14 June 2024
Reply from ScalaHosting
Hi Richard,
Thank you for your glowing review! It’s incredibly rewarding to hear such positive feedback, especially from someone with your extensive experience in web design. I’m delighted that Tray and our team were able to provide you with swift and professional support. Your recommendation means a lot to us.
Thank you for choosing ScalaHosting as your hosting provider!
Warm regards,
Gabriella
Great guys, here it was Dimitar but 95% of the times you find very clever support!
Date of experience: 30 June 2024
Reply from ScalaHosting
Hello,
Thank you for your kind words and for sharing your positive experience with ScalaHosting. I’m delighted to hear that Dimitar, along with the rest of our support team, has been able to assist you effectively. We strive to ensure that our team is always knowledgeable and ready to help.
If you ever need further assistance or have any questions, please feel free to reach out. We’re here to support you whenever you need us.
Warm regards,
Gabriella
Absolutely good support,very reliable hosting service...Never had any downtime since we took them for our business website hosting.Good value for money
Date of experience: 11 June 2024
Reply from ScalaHosting
Hi,
Thank you for your kind words! I'm delighted to hear that you find our support and hosting service reliable. It's fantastic to know that your business website has experienced no downtime since partnering with ScalaHosting. Ensuring value and uptime for our clients is our top priority, and your feedback reassures us that we're on the right track.
We appreciate your trust and look forward to continuing to support your business.
Warm regards,
Gabriella
The fastest customer service I have ever experienced. Whenever I got it trouble, either due to lack of knowledge or testing things out with not always good ending, I always feel safe as I know some nice guy from ScalaHosting is just a few clicks away. Amazing service, I can only recommend.
Date of experience: 01 June 2024
Reply from ScalaHosting
Hi Michal,
Thank you so much for your kind words! I'm thrilled to hear that our team has been able to assist you quickly and effectively. It's great to know that you feel secure knowing we're here to help. If you ever need anything, don't hesitate to reach out.
Thank you for choosing to be part of the ScalaHosting community! We're here to support you whenever you need us!
Warm regards,
Gabriella
Maria was GREAT! Customer service is epic. If their products are as efficient and productive as Maria, I'll be a lifelong customer. Thank you!!
Date of experience: 19 June 2024
Reply from ScalaHosting
Hi Stephanie,
Thank you so much for your wonderful review! I'm delighted to hear about your positive experience with Maria and our customer service team. We strive to provide excellent support, and it’s rewarding to see that reflected in your feedback.
Your kind words about Maria are greatly appreciated, and I will make sure to pass them along to her. We're committed to ensuring that our products match the high standard of our support, and I'm confident you'll continue to be pleased with your experience at ScalaHosting.
Warm regards,
Gabriella
Wonderful tech support. I clicked the chat and they responded in less than a minute and got me situation sorted out in less than a few mins. Awesome!
Date of experience: 20 June 2024
Reply from ScalaHosting
Hi Charles,
Thank you for taking the time to share your positive experience with ScalaHosting. I’m thrilled to hear that our tech support team was able to assist you so promptly and effectively. Providing quick and reliable support is something we strive for, and it’s great to know we were able to meet your expectations.
If you ever need any further assistance, please don't hesitate to reach out. We’re always here to help.
Warm regards,
Gabriella
My experience with Scalahosting has been truly remarkable.
The sPanel tool provided by Scalahosting is outstanding, making it easy to manage web hosting tasks efficiently.
I cannot praise enough the incredible support offered by Scalahosting; their support team is truly amazing, always there to assist promptly.
I highly recommend Scalahosting to anyone looking for reliable hosting services with top-quality features and support.
Date of experience: 19 June 2024
Reply from ScalaHosting
Hi Rudolf,
Thank you so much for your kind words! I'm thrilled you've had such a positive experience with ScalaHosting. It's great to know that our sPanel control panel has made managing your hosting tasks easier for you.
Our support team works hard to be there whenever you need assistance, and your recognition of their efforts means a lot to us. Your recommendation is highly appreciated and motivates us to continue providing the best service possible.
Warm regards,
Gabriella
People at this company know what they're doing. Way better experience than other hosting services I've dealt with. Have helped solving DNS problems, IP blocks and so forth, and very fast! So refreshing.
Date of experience: 21 May 2024
Reply from ScalaHosting
Hello John,
Thank you for your kind words! I'm thrilled to hear that you've had such a positive experience with ScalaHosting. It's great to know we could assist you quickly with DNS problems and IP blocks. We will make sure that your hosting journey remains positive and as smooth as possible.
Warm regards,
Gabriella
Support of every kind at ScalaHosting is top notch--from tech support to billing to sales to account questions. I've yet to reach a CS agent who didn't treat me with respect and make sure my issue was solved on the first contact. Truly a refreshing experience in this day and age!
Date of experience: 14 May 2024
Reply from ScalaHosting
Hello Erik,
Thank you for your wonderful feedback! I'm delighted to hear that you've had such positive experiences with our support team across all departments. Providing respectful and effective assistance is a priority for us at ScalaHosting, and it is rewarding to see that our efforts are appreciated and made a positive impact on your hosting journey.
Warm regards,
Gabriella
Before landing to ScalaHosting, I'm exploring many options some are cheaper. But, I can't believe how much time I got back when you have a 'Very Good Technical Live Chat Support' here at Scalahosting. Last night, I tried to fixed DNS problem after moving dns to cloudflare. Just after I asked for help from live chat, Denys came in and fix the right problem for us seconds. If you are not a super server geek like me, the support from managed VPS or hosting like Scalahosting will help you a lot. From a happy customer. :)
Date of experience: 13 May 2024
Reply from ScalaHosting
Hello Charkrid,
Thank you for sharing your positive experience with ScalaHosting! I'm delighted to hear that our technical live chat support, particularly Denys, could swiftly assist you with your DNS issue. We aim to provide efficient assistance to make your hosting experience smooth and hassle-free. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!
Warm regards,
Gabriella
I just switched to ScalaHosting from another host I was with for 20+ years when things started going downhill. So far ScalaHosting has been great, extremely responsive to my support chat requests, and have been very speedy in migrating my sites and emails over. The people there have been very kind and knowledgeable so I am very happy with my choice so far. It's only been a few days but i expect this to be the norm.
Date of experience: 23 May 2024
Reply from ScalaHosting
Hello Alexander,
Thank you for sharing your positive experience and for choosing ScalaHosting after 20+ years with another host. I'm thrilled to hear that our team has been responsive and efficient in migrating your sites and emails. It's wonderful to know you’ve found our staff kind and knowledgeable. If you need any further assistance, please feel free to reach out. We're here to ensure your continued satisfaction.
Warm regards,
Gabriella
Honestly, i can't speak for the hosting as I've never used it, but I use their panel, managed, and what I thought was a temporary thing, actually saved me too much time to go back to the no managed kind of panel.
If you want to focus more on what matters, it's a no brainer.
Date of experience: 25 May 2024
Reply from ScalaHosting
Hi Cesare,
Thank you for sharing your positive experience with ScalaHosting! It's great to hear that our sPanel has made such a positive impact on your workflow. We designed it to save time and simplify management tasks, so it's wonderful to know it's helping you focus on what matters most. If you ever decide to try our hosting services, we're here to provide the same level of support and efficiency.
Warm regards,
Gabriella
