Patient & Understanding
The patience, and understanding of the on-line tech is excellent. They took the time to walk this old man through how to accomplish something step by step.
Date of experience: 29 May 2024
Reply from ScalaHosting
1,781 total
The patience, and understanding of the on-line tech is excellent. They took the time to walk this old man through how to accomplish something step by step.
Date of experience: 29 May 2024
Reply from ScalaHosting
Whenever i have any issue with my service, Scala agents are great in finding a solution for you, or at least keep trying and give you this feel that someone got your back. Today Dimitar was not exception, he stayed with me for over an hour to solve an issue, and it got solved at the end. Thanks Dimitar and appreciate your patience.
Date of experience: 30 March 2024
Reply from ScalaHosting
Reply from ScalaHosting
I'm supporting a non-profit organization in migrating their site to Scala Hosting. The tech support I've received has been absolutely stellar. Whenever I work with a client's site, I always need top-notch capabilities and support to assist where needed - their business depends on it. The folks at Scala are there 24/7 and support is available within seconds. Every question I've had has been professionally answered and the assistance is just fantastic!
Date of experience: 18 April 2024
Reply from ScalaHosting
We're satisfied with the sPanel, but we're especially impressed with the support team. Their prompt, knowledgeable, and friendly assistance has made a significant difference. Kudos to them for their outstanding service!
Date of experience: 14 June 2024
Reply from ScalaHosting
Support was very good. Most of them are patient and understanding. Cheers to them. thanks Dimitar, Kaloyan and many more.
Date of experience: 11 June 2024
Reply from ScalaHosting
I started using Spanel around two months ago, and I had no experience whatsoever with servers and management but the way that the support works makes it not only easy, but also smooth. I have full confidence in their support, and I know that if I have any questions they will be thoroughly answered, even if what I am asking is complicated. I can name a few people that I have been talking with for the past two months from Scala Hosting that have been a great help whenever I needed it. Todor, George T, Dimitar and Tencho T. are the only ones that I can remember right now. These people have guided me and told me the correct way to do things, and I know that whenever I have any troubles I can rely on them.
Date of experience: 11 April 2024
Reply from ScalaHosting
I needed technical help to reset my Windows Server. Dimitar quickly helped me with it. Within no time, the server was back up and running. I am very pleased with his attitude and willingness to help. Excellent Service!!
Date of experience: 27 April 2024
Reply from ScalaHosting
Awesome Support!
I am using Their Spanel With Server Management and Their Support is Really Top-notch and Better Than So Called Top Companies Out There.
Recommended!!!
Love From Multan Pakistan
Date of experience: 06 April 2024
Reply from ScalaHosting
This company is special for two reasons
The first is that it provides wonderful technical support. Secondly, because it offers managed servers with strong specifications and good prices.
I have been with them for 3 years and have 4 servers
Date of experience: 03 April 2023
Reply from ScalaHosting
Thanks Dimitar from the help desk to fix so quick the server overload caused by an attack from an unknown IP.
The services of the company are excellent and you have me as your customer for a long time.
Date of experience: 28 April 2024
Reply from ScalaHosting
The rep understood my technical questions and gave accurate and helpful responses.
Date of experience: 19 July 2024
Reply from ScalaHosting
The support is *always* instant, which is truly incredible when coming to managing a server. It's a level of service I'm not used to - and is such a pleasure to experience.
Date of experience: 27 May 2024
Reply from ScalaHosting
ScalaHosting technical support is the best I've encountered in my 20 years in this business. They respond quickly, efficiently and are happy to go the extra mile to ensure issues are fully resolved.
ScalaHosting set the standards for all hosting companies.
I can highly recommend their services.
Date of experience: 27 March 2024
Reply from ScalaHosting
Using Scalahosting for several months now after I switched Hosting from a different provider and I am very happy. Recently had an issue with one of my domains and Dimitar solved it within 5 Minutes. Customer Support is always spot on
Date of experience: 24 April 2024
Reply from ScalaHosting
Very understanding with my lack of knowledge. Very helpful as well, and in the process I was taught waht to do if I ever reached this problem again. Amazing job for people like me who are new at web developing and working off of a server, thanks so much for your amazing support.
Date of experience: 17 March 2024
Reply from ScalaHosting
"ScalaHosting's support team is exceptional. Their representatives are not only helpful but also highly knowledgeable. Whenever I've had an issue or question, they've been quick to respond and resolve any issues I've encountered. Their support has made my hosting experience with ScalaHosting smooth and hassle-free. Highly recommended!"
Date of experience: 09 May 2024
Reply from ScalaHosting
I've been using Scalla Hosting for a while now, and it's been a wonderful journey. Their support team is exceptional. Cheers to Antonio and the rest of the team for always being there and helping me with all my queries. Thank you.
Date of experience: 27 March 2024
Reply from ScalaHosting
I chosed the Entry Cloud option. Cheapest VPS with a very good to use SPanel for server management including mail, filemanager, Wordpress, etc.
Support answers quickly using the chat option.
Recommended webhoster!
Date of experience: 03 May 2024
Reply from ScalaHosting
He was calm and got to the heart of the issue—really fast. Very helpful. He made it possible for me to recover my expiring domain and set up for needed changes and a new use for the site in Scala!
Date of experience: 02 June 2024
Reply from ScalaHosting