ScalaHosting Reviews

1,781  •  Excellent
TrustScore 5 out of 5

5.0

In the Web Hosting Company category

Write a review

Company activitySee all

Reviews5.0

1,781 total


Sort:


Rated 5 out of 5 stars

Just starting out the first time with a…

Just starting out the first time with a VPS cloud server and there are many little details to learn about setting up things. But with the always present chat support, it is easy, you get help and learn while doing things first time. Also, the SPanel is great, very clear and simple to use.

Date of experience: 10 April 2024

Reply from ScalaHosting

Hello Nils,

Thank you for sharing your experience with ScalaHosting as you embark on your journey with our VPS cloud services.

I'm glad to hear that our chat support has helped navigate the initial setup process. We strive to provide assistance that not only resolves immediate issues but also helps our customers learn and grow along the way.

Additionally, I'm pleased to know that you find our SPanel user-friendly and intuitive. We designed it with simplicity in mind, aiming to streamline the hosting experience for our customers.

If you have any further questions or need assistance as you continue to explore your VPS server, please don't hesitate to reach out. We're here to support you every step of the way.

Warm regards,
Gabriella


Rated 5 out of 5 stars

Awesome customer service!

Awesome customer service as always! Antonio helped me sort out my email migration and we got everything taken care of in less than 10 minutes. Thanks again!

Date of experience: 05 April 2024

Reply from ScalaHosting

Hello Adam,

Thank you for sharing your positive experience with our customer service team! I'm delighted to hear that Antonio was able to assist you efficiently with your email migration. Providing excellent customer service is a priority for us at ScalaHosting, and I'm glad to know that we've met your expectations in this regard. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help.

Warm regards,
Gabriella


Rated 5 out of 5 stars

Fast service and always willing to…

Fast service and always willing to help. So tired of my old company and started to use S panel and the service is so good. Dont have to create a ticket or be told to contact my host instead of them. S Panel would highly recommend.

Date of experience: 02 April 2024

Reply from ScalaHosting

Hello Steven,

Thank you for taking the time to share your positive experience with ScalaHosting! I'm delighted to hear that you're enjoying our fast service and the convenience of sPanel. Providing excellent support without the need for creating tickets is a key goal for us, and I'm glad to know that it's making a difference for you.

If you ever have any further questions or need assistance, please feel free to reach out. We're here to ensure your hosting experience remains smooth and hassle-free.

Warm regards,
Gabriella


Rated 5 out of 5 stars

Exceptional Support from ScalaHosting

I recently had the pleasure of being assisted by Dimitar from ScalaHosting, and I must say, the support was exceptional. He was quick to identify and resolve the issue I was facing with my server, explaining the steps clearly and keeping me updated throughout the process.

Dimitar was not only knowledgeable but also courteous and patient, ensuring that I was fully satisfied with the solution. I highly recommend ScalaHosting's support team, for their professionalism and expertise.

Thank you for the outstanding service!

Date of experience: 02 June 2024

Reply from ScalaHosting

Hi Amelia,

Thank you for sharing your positive experience! I’m thrilled to hear that Dimitar provided exceptional support and promptly resolved your server issue. It’s great to know that his clear communication and patience made a positive impression.

We truly appreciate your recommendation and are always here to assist you. Thank you for choosing ScalaHosting.

Warm regards,
Gabriella


Rated 5 out of 5 stars

Fast and Professional Support Team

Very good and fast support, live chat is literally always available and issues are solved in minutes. Excellent choice for people who wants reliable hosting services.

Date of experience: 26 March 2024

Reply from ScalaHosting

Hello,

Thank you for sharing your positive experience with ScalaHosting! We're glad to hear that you found our support team helpful and responsive. Providing reliable hosting services and prompt assistance to our customers is always our top priority.

If you ever need further assistance or have any questions, don't hesitate to reach out. We're here for you 24/7 and will make sure that your hosting journey remains exceptional.

Warm regards,
Gabriella


Rated 5 out of 5 stars

Thank you Dimitar + Scala team <3

I've been using ScalaHosting for over six years and highly recommend their service and support. Their 24/7 support team is incredible, consistently helping me resolve issues quickly and effectively. Their dedication to customer satisfaction is truly impressive.

Date of experience: 20 June 2024

Reply from ScalaHosting

Hi,

Thank you for your kind words and for being a loyal customer for over six years. I’m delighted to hear our 24/7 support team has consistently met your needs.

Your recommendation means a lot to us. We look forward to continuing to serve you with the same dedication and efficiency.

Thanks again for choosing ScalaHosting!

Warm regards,
Gabriella


Rated 5 out of 5 stars

Scala hosting is one of the best web…

Scala hosting is one of the best web hosting provider in the world. I've been using their service for about 13years now and I have love the quality of their service and their customer support system is just excellent quite responsive and knowledgeable.

Date of experience: 29 March 2024

Reply from ScalaHosting

Hello George,

Thank you for your kind feedback! I'm delighted to hear that you've been satisfied with our web hosting services for over 13 years. Providing excellent customer support and maintaining service quality are top priorities for us at ScalaHosting, and I'm glad to know that you find our support team responsive and knowledgeable. If you have any questions or concerns our team is always available to provide support and assistance whenever you need it!

Warm regards,
Gabriella


Rated 5 out of 5 stars

Support is knowledgeable, thorough, versatile!

Thorough, knowledgeable, versatile, patient, answers any and all questions. Very heartened with ScalaHosting's online tech and sales support.

Date of experience: 19 June 2024

Reply from ScalaHosting

Hi,

Thank you for sharing your positive experience with ScalaHosting! I’m thrilled to hear that our team has been able to assist you so effectively. Providing comprehensive and versatile support is a priority for us, and it’s wonderful to see that reflected in your feedback.

I’m especially glad that you felt well-supported by both our tech and sales teams. We aim to ensure all your questions are addressed thoroughly and with patience. Your satisfaction is our top priority, and it's rewarding to know we're meeting your expectations.

Warm regards,
Gabriella


Rated 5 out of 5 stars

Spanel Review

I'm using their Spanel managed hosting on my server, and even if it's a bit earlier, I have to say that it seems what I was lacking.

I was managing my own server, along with the other amount of tasks one has to do owning an agency daily, and this solution, which is not even as expensive as cPanel and is not much more than Plesk, have gave me more time to focus on other things, more relevant, while the server runs smoothly.

It's not perfect, but it has qualities like Openlitespeed, that not many panels have, let alone with this support.

So basically, it's a great option for the people who don't know how to manage a server, or have already too much work to do and could benefit from handling this side of the business to other people.

Date of experience: 24 March 2024

Reply from ScalaHosting

Hello João,

Thank you for sharing your positive experience. I'm pleased to hear that our sPanel managed hosting has provided you with the convenience and support you needed. It's great to know that it has helped streamline your server management tasks, allowing you to focus on other aspects of your business. We're here to support you every step of the way.

Thank you for choosing ScalaHosting!

Warm regards,
Gabriella


Rated 5 out of 5 stars

I was struggling with my domain MX…

I was struggling with my domain MX records, initially I was using external mailing services for one of my domain but recently I discontinued the service and want to route all my emails to the hosting server. So I was struggling with the configuration; and finally I contacted the Scala Support. And wow! it is resolved.

Date of experience: 21 March 2024

Reply from ScalaHosting

Hello,

Thank you for sharing your experience with ScalaHosting! I'm delighted to hear that we were able to assist you with your domain MX records and resolve the configuration issue promptly. We're always here to help ensure a smooth hosting experience for you.

Warm regards,
Gabriella


Rated 5 out of 5 stars

I had a technical worry and Dimitar…

I had a technical worry and Dimitar help resolve it within minutes. All i needed to do was provide two basic forms of information and just like that, the problem I had was resolved.

Date of experience: 16 April 2024

Reply from ScalaHosting

Hello Rashad,

Thank you for sharing your positive experience with ScalaHosting. I'm glad to hear that Dimitar was able to assist you in resolving your technical concern promptly. Providing efficient solutions is one of our priorities, and I'm pleased that we were able to address your issue with just a few basic pieces of information.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are here for you throughout your hosting journey with ScalaHosting!

Warm regards,
Gabriella


Rated 5 out of 5 stars

The support has been amazing

The support has been amazing. I design and host web apps for my client and sometimes I face challenges, the support comes in fast and effective. Its like talking to a work collegue.

Date of experience: 21 April 2024

Reply from ScalaHosting

Hello Tawanda,

Thank you for sharing your positive experience with ScalaHosting! I'm glad to hear that you've found our support to be amazing and effective. Providing timely assistance to address any challenges you face is what we strive for. We're here to support you throughout your hosting journey. Should you need further assistance in the future, please don't hesitate to reach out.

Warm regards,
Gabriella


Rated 5 out of 5 stars

Swift and knowledgeable

Swift and knowledgeable. Resolved my issue in under a minute. Great team

Date of experience: 22 June 2024

Reply from ScalaHosting

Hi,

Thank you for your review. I’m glad to hear that our team could resolve your issue so promptly. We take pride in providing efficient and knowledgeable support to our customers.

Your feedback is greatly appreciated, and we're here whenever you need us. Thank you for choosing ScalaHosting.

Warm regards,
Gabriella


Rated 5 out of 5 stars

Live chat is unmatched along with a unique product!

I've relied on ScalaHosting's live chat support several times and I'm consistently impressed. Their team is quick, knowledgeable, and solves issues efficiently, turning my web development pains into a pleasure. ScalaHosting offers a unique product lineup that truly understands and meets developer needs and budget. Their exceptional service and commitment to customer satisfaction make them a top choice for web hosting. Highly recommended!

Date of experience: 26 March 2024

Reply from ScalaHosting

Hello Preston,

Thank you for your kind words! I'm delighted to hear that you've had such positive experiences with our live chat support team. Providing quick and knowledgeable assistance to our customers is always our priority, and it's fantastic to hear that we've been able to turn your web development challenges into a pleasure. We strive to offer a product lineup that meets the needs and budgets of all our customers, and your recommendation means a lot to us.

Thank you for being part of the ScalaHosting hosting family!

Warm regards,
Gabriella


Rated 5 out of 5 stars

Scala offer the best customer support

Date of experience: 16 July 2024

Reply from ScalaHosting

Hello,

Thank you for your kind review. I'm delighted to hear that you find our customer support to be top-notch. Providing excellent support is something we take great pride in, and it’s wonderful to know that our efforts are appreciated.

If you ever have any questions or need further assistance, please feel free to reach out. We're always here to help.

Warm regards,
Gabriella


Rated 5 out of 5 stars

ScalaGuys Are Really Awesome.

ScalaGuys Are Really Awesome.
A great team always responded very quickly and efficiently to resolve all type of issues.
I will rate them 10 out of 5 :)

Date of experience: 01 May 2024

Reply from ScalaHosting

Hello Yasin,

Thank you for your kind words! We're delighted to hear that you've had such a positive experience with ScalaHosting's team. Providing quick and efficient support is what we aim for, and we're thrilled to have met your expectations.

Thank you for choosing ScalaHosting as your hosting provider!

Warm regards,
Gabriella


Rated 5 out of 5 stars

setup issues resolved in a flash

we had recently set up our newsletter domain with Scalia and ran into a bunch of problems with the first small test campaign, most related to our inexperience with setting up our own email domain correctly. Dimitar was on the case and gave us the information we needed to resolve the problems and tools to check the set up.

Date of experience: 22 March 2024

Reply from ScalaHosting

Hello Tim,

Thank you for sharing your experience! I'm glad to hear that Dimitar was able to assist you effectively with setting up your newsletter domain. Our team is committed to providing helpful guidance and support, especially for tasks that may be new or challenging for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thank you for choosing ScalaHosting as your hosting provider!

Warm regards,
Gabriella


Rated 5 out of 5 stars

Professional and quick

Dimitar as always is quick and professional to respond and solve any issues I may have. Thanks a lot!

Date of experience: 02 June 2024

Reply from ScalaHosting

Hi OV,

Thank you for your kind words and for taking the time to share your positive experience with ScalaHosting! I'm glad that Dimitar provided you with quick and professional assistance. It's always our goal to address any issues promptly and effectively. If you need any more help in the future, feel free to let me know.

Warm regards,
Gabriella


Rated 5 out of 5 stars

Fast, Discursive and Competent

The support team respond quickly, listen carefully, and addressed my issue competently. All one ever needs!

Date of experience: 14 May 2024

Reply from ScalaHosting

Hello Phil,

Thank you for your kind words! I'm glad to hear that our support team could respond swiftly, listen attentively, and address your issue effectively. If you need any further assistance, please feel free to reach out. We're here to help throughout your hosting journey with us.

Thank you for being part of the ScalaHosting community!

Warm regards,
Gabriella


Rated 5 out of 5 stars

Very Experienced Support system.

Very Experienced Support system.
they fix the issue on the time, Scala hosting support is always helpful for us.

Date of experience: 29 May 2024

Reply from ScalaHosting

Hello Waqas,

Thank you for your kind review! I'm delighted to hear that our support team has been timely and helpful for you. Your positive experience is what we strive for, and we're always here to assist you whenever needed.

Thank you for trusting ScalaHosting with your hosting needs.

Warm regards,
Gabriella