Humblefax Reviews

1,668  •  Excellent
TrustScore 5 out of 5

4.9

In the Fax Service category

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Reviews4.9

1,668 total


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Rated 5 out of 5 stars

Humble fax is easy to use and affordable

Humble fax has been very easy to use. I’ve had experience with other providers but this has been the best experience so far. The price is also decent for the services provided.

Date of experience: May 17, 2024


Rated 3 out of 5 stars

I like the ease of having a fax from my…

I like the ease of having a fax from my laptop, however sending a fax takes a significant amount of time. It is quite slow. If I have higher volume I will have to rethink using humble.

Date of experience: June 10, 2024

Reply from Humblefax

On average, faxes take 1 minute per page for any fax machine or service including ours.

If you value fast transmission instead of image quality you can reduce the resolution to standard (the default is "fine") in the settings section when you log in.

If a fax is attempted and the other line does not pick up, our system will wait 5 minutes, and try again. It will do this a total of 5 times. Therefore, in the case that the other line is busy, or does not pick up, it would take 25 minutes to receive a failure confirmation.

If the screen is stuck on "sending" on the website, try refreshing the page to ensure it is the latest up to date status.


Rated 5 out of 5 stars

I love the overall ease of the…

I love the overall ease of the application. I am able to attach documents and send straight from my laptop or IPad. I like that there is no paper and everything is completely electronic. I also like that when I receive a fax it comes straight to my email in which I can view without having to sign in to the site. Overall I am very happy with humblefax.

Date of experience: April 10, 2024


Rated 5 out of 5 stars

Senseable Layout

The page layout makes sense not only when filling in the information to send, but also makes it easy to quickly see and address a reply back to the sender. Easy, peasy, beginning to end.

Date of experience: May 16, 2024


Rated 5 out of 5 stars

So far so good

This is my second time using HumbleFax. My fax always go though in a timely manner. I have never has a problem receiving any fax as well.

Date of experience: May 27, 2024


Rated 1 out of 5 stars

I am trying to buy a subscription

I am trying to buy a subscription, but every time the system goes down. I also emailed them, but I haven't received a response. It's frustrating

REPLY OF YOUR Q
i am buying brand new account from usa
futhermore you can discus on my mail.

check your mail i just send you the SS


3rd REPLY
ah0438587atgmaildotcom
my mail
there are many people with the same name.

Date of experience: May 22, 2024

Reply from Humblefax

Hello Syed, did you have a previous account that was cancelled by us, or is this brand new? What country are you signing up from?

Second reply: The reason we are asking is because we just cancelled an account with the name Syed due to transmission of fake medical documents with CVS logos. We received an inquiry from law enforcement.

Secondly, if your IP address resolves to Pakistan for instance, you would receive a general system error when signing up as we have received too many fraudulent accounts from that country.

Lastly, we do not have your email address so there is no way for us to reply.

Next reply: There are no emails in our support system from ah0438587@gmail.com. Feel free to drop us a line at customercare@humblefax.com. Send a screenshot if you can.


Rated 5 out of 5 stars

Perfect for multiple office

We have five staff in two office locations in the same city. Humblefax was the perfect solution for faxing. No phone lines needed, and you can use it from any location. Well worth the montlhy cost!

Date of experience: April 24, 2024


Rated 4 out of 5 stars

The interface was easy to navigate

The interface was easy to navigate. My only issue was after I uploaded the fax, the page froze on page 2 of a 4 page fax. After checking my email, I was alerted to the fact that the fax went through but I was worried that the product didn't work in the mean time.

Date of experience: May 21, 2024

Reply from Humblefax

Hi John - yes our real time update system was rolled out just yesterday and had some hitches that have been resolved. This new feature will allow customers to see the progress of their fax on a per-page basis. It should be working nicely today as the issue was resolved late yesterday evening. We hope you will give it a try and post your updated experience. Thank you for your business!


Rated 5 out of 5 stars

Satisfied User -Humble Fax

I have used Humble Fax for a few months and I am happy with the price and the value I get with using their services. I love the confirmation, ease of use and options I have.

Date of experience: May 16, 2024


Rated 5 out of 5 stars

Well worth it!

The faxes are fast and clear! Receiving them via email is so much cleaner than the old fashioned fax machine. No smudges! no noise! Instant delivery! Well worth the price!

Date of experience: May 16, 2024


Rated 5 out of 5 stars

Easy to Use

We have had a great experience using humble fax. It's easy to use and very reliable so far.

Date of experience: June 11, 2024