VoIPstudio Reviews

1,457  •  Excellent
TrustScore 5 out of 5

4.8

In the Phone and Internet Service category

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Rated 1 out of 5 stars

Very rude and unwilling customer…

Very rude and unwilling customer service for a dialer that can't work without customer support, never had such horrendous communication

Date of experience: July 03, 2024

Reply from VoIPstudio

Dear Boris

Although you can use VoIPstudio to make calls and send SMS, it is not a simple dialer as such. VoIPstudio is a business PBX, on some scenarios we need to verify the identity of the customers to be able to provide reliable service. We are sorry if this was inconvenient to you.

Also, we are sorry as we could not provide Cambodia SMS delivery as you were asking for. We are always working to get more coverage and features, but sorry to say we can not help you at this time.

Best regards,

VoIPstudio marketing team.

Rated 5 out of 5 stars

Easy porting of home phone

Easy setup and arrangement to port my domestic phone line away from bt to voipstudio, I can finally shut my bt line down completely since they cancelled our fibre install and we moved to starlink.
Plus many more features than would ever be available with a bt line, for a third of the price!

Date of experience: May 13, 2023

Rated 5 out of 5 stars

Excellent service and support

Have been using Voipstudio for many years. Their support is the the best you can find. Always available and always fix the issue. The prices are very inexpensive and the service is awesome. Works on our office phone lines and our cells. Just had an issue that they remoted in and fixed straight away. Thank you to Renier on support :)

Date of experience: October 26, 2023

Reply from VoIPstudio

Hello SL,

Thank you for your long-term loyalty to Voipstudio. We greatly appreciate your positive feedback!

It's fantastic to hear that you've consistently found our support to be the best, with a quick resolution to any issues.

We'll make sure to pass on your appreciation to Renier. If you ever have more feedback or need assistance, feel free to reach out. We're here for you!

Best regards,
Marketing Team

Rated 5 out of 5 stars

I used VoiPStudio to set up a local…

I used VoiPStudio to set up a local phone mailbox service to be used by charities and clubs etc. I'd tested out a lot of other similar VoiP providers, but their interfaces were really hard to navigate. I found the VoIP studio interface quite intuitive and I was able to create the mailboxes and associated IVR.
The support seems really good, there is always someone available to help.

Date of experience: August 30, 2022

Reply from VoIPstudio

Hi Steve. Thank you very much for your review and for choosing VoIPstudio.

We are very pleased to know that you are satisfied with our service and with our support team. We will always be available to help you whenever you need it.

Best regards,
Marketing Team

Rated 5 out of 5 stars

I switched to VoIPstudio because…

I switched to VoIPstudio because the price and features seemed like a good fit. I will say I'm pleasantly surprised with the features!!! Their platform is substantially better than what I was using before. My only complaint is that they don't offer MMS which is frustrating but everything else is so amazing!

Date of experience: January 27, 2023

Reply from VoIPstudio

Hi David, thank you for your positive review!

We're glad to hear that you're enjoying the features of VoIPstudio and that it's better than your previous platform.

Sorry to hear about the lack of MMS, but we appreciate your feedback and will consider it for future updates.

Best regards,
Marketing Team

Rated 5 out of 5 stars

Fantastic Soft Dialer - Integrates with CRM

I have used VoIP Studio as a single license and loved how it integrated with my CRM. The pricing is fantastic, and hard to find a lower cost anywhere. The auto-attendant handles my calls and routes them any way I like. Now I use it for a team of seven, and we love the chat feature. I was always getting texts and emails; now, I can answer quick questions without checking my phone.

Date of experience: January 16, 2023

Reply from VoIPstudio

Hi Robert. Thank you for your review.

We're glad to hear that you have had a great experience using our system, both as a single license and now for your team of seven.

We're particularly happy that our auto-attendant and chat feature have been valuable to you and have helped improve your communication.

Our goal is to provide affordable and effective communication solutions, and we're thrilled to know that we have succeeded in doing so for you.

Thank you for choosing VoIPStudio!

Best regards,
Marketing Team

Rated 5 out of 5 stars

We looked for an affordable HubSpot…

We looked for an affordable HubSpot solution for VoiP and VoiP Studio was very effective for that. Call quality is not completely perfect, but given the price, it's a good deal.

Their 2K Minutes Bundle is a good offer.

Date of experience: February 28, 2023

Reply from VoIPstudio

Hi Mihaly. Thank you for taking the time to share your review of VoIPstudio.

We're glad to hear that our service is helpful for your needs and that you found our 2K Minutes Bundle to be a good offer.

If you have any issues, please don't hesitate to reach out to our support team. We'll be more than happy to help you.

Best regards,
Marketing Team

Rated 5 out of 5 stars

Best in business

Very impressive how quickly and seamlessly is to get a number up and running with VOIP Studio. They provide a great pool of services and functionalities and we are very happy working with them, starting to scale up to more numbers.

Date of experience: December 15, 2022

Reply from VoIPstudio

Hi Giu. Thank you very much for your review.

We are glad you chose VoIPstudio and that you are enjoying the service we offer.

We hope that VoIPstudio will contribute to improving your communications and productivity in your business.

Best regards,
Marketing Team

Rated 5 out of 5 stars

Works as expected, no hassle!

I have been testing this over the last month, so far this is really great! It works like it should for calls, texts and forwarding to my virtual answering service.

And it's no hassle.. I tried a few other services before this and they were unnecessarily difficult.

Date of experience: September 21, 2022

Reply from VoIPstudio

Hi Rachel. Thank you very much for your review.

We are glad that you have chosen VoIPstudio and that you are enjoying the service we offer without any difficulties.

Best regards,
Marketing Team

Rated 5 out of 5 stars

Just started using voip studio for my…

Just started using voip studio for my company Rosetta Languages to set up our phone system. They live up to all the great reviews! Excellent responsive support every step of the way.

Date of experience: October 04, 2022

Reply from VoIPstudio

Hi Danyal. Thank you very much for your review. We are very grateful to know that we have met your expectations about VoIPstudio and that you are so pleased with our support team. We will continue to be at your side for anything you need.

Best regards,
Marketing Team

Rated 5 out of 5 stars

It was my first time using the…

It was my first time using the VOIPStudio app & I can say that it's really worth the money to spend with & w/ very friendly & approachable Support System. I have a lot of questions with the Support but they answer me always directly which helps my VOIP experience much easier.

Date of experience: August 26, 2022

Reply from VoIPstudio

Hi Clarise. Thank you very much for your review.

We're glad you chose VoIPstudio and you are enjoying the service we offer.

It is our goal to provide you with the most effective communication tools and support you need at any time.

Best regards,
Marketing Team

Rated 5 out of 5 stars

Not being an IT expert the install was…

Not being an IT expert the install was so easy. I spoke with the customer service team and within minutes of my question the support team had set up my platform and my users. I am so comfortable with the knowledge that they are there to assist at any time. Thank you VoIPstudio.

Date of experience: February 09, 2023

Reply from VoIPstudio

Hi Jacqueline, thank you for your review.

We're thrilled to hear that our platform was easy to install, and that our customer service team was able to quickly assist you with any questions or concerns you had.

We understand that not everyone is an IT expert, so we strive to make our platform as user-friendly as possible.

Our support team is always available to help you, whether it's with setup, configuration, or troubleshooting any issues that may arise.

Best regards,
Marketing Team

Rated 5 out of 5 stars

Great service for VIOP telephony

Great service for VIOP telephony. Good price. High quality connection! And most importantly, very responsive support. Thank you very much! I wish you much more prosperity.

Date of experience: January 31, 2023

Reply from VoIPstudio

Hi Danil. Thank you for taking the time to share your review of VoIPstudio.

We are glad to hear that you found our service to be great for VoIP telephony, with a good price and high-quality connections.

It's also nice to hear that you found our support team to be very responsive. We'll be sure to pass along your kind words to the team at VoIPstudio.

Thank you for your well wishes.

Best regards,
Marketing Team

Rated 5 out of 5 stars

I've got VoIPstudio on trial to see if…

I've got VoIPstudio on trial to see if it fits the needs of my contact center. So far, I'm happy with the functions and ease of use. The calls are coming in clear too and I have not experienced any downtime. They have an excellent Support team as well. Kudos!

Date of experience: July 13, 2022

Reply from VoIPstudio

Hi, thank you very much for your review.

We are glad to know that you are enjoying the service we offer at VoIPstudio so far.

If you have any questions, please do not hesitate to contact us. We are here to help you in any way we can.

We hope that VoIPstudio will contribute to improve your communications and productivity.

Best regards,
Marketing Team

Rated 5 out of 5 stars

I have used VOIP.MS and Flowroute

I have used VOIP.MS and Flowroute. VoipStudio is best in term of user interface and values.

Only thing I like to be improved is the guide of the IP Phone SIP configuration should be posted on the WebSite.

However the support is very fast on this.

Date of experience: February 24, 2022

Reply from VoIPstudio

Hi Richard. Thank you very much for your review and for choosing VoIPstudio.

The guidelines for setting up a GrandStream desk phone are published on our web. Please, find the links below:

https://voipstudio.com/docs/administrator/hardwareconfiguration/manualconfiguration/grandstream/

https://voipstudio.com/docs/administrator/users/#sip-endpoints-dialplan-and-registered-endpoints

https://voipstudio.com/docs/user/telephone/thirdpartysoftphones/

If you have any further issues, please do not hesitate to contact our support team. We will always be available to help you.

Best regards
Marketing Team

Rated 5 out of 5 stars

Very nice tool at a very good price

Very nice tool at a very good price. Easy and intuitive settings, clear and fair pricing, and a 30-day free trial to test it. The customer service is very helpful and responds fast to my questions. I am very satisfied and give it 5 stars.

Date of experience: February 21, 2022

Reply from VoIPstudio

Hi Stoycho.

Thank you very much for the 5-star rating. It is greatly appreciated.

We are delighted to know that you are satisfied with VoIPstudio, both with the service and the customer support.

We hope you continue to enjoy it.

Best regards
Marketing Team

Rated 5 out of 5 stars

Great support

However the platform is working fine, sometimes a little problem can happen.
Contacting support via Chat is really easy, and a solution is there. Thanks!

Date of experience: February 08, 2023

Reply from VoIPstudio

Hi, thank you for taking the time to share your positive experience with VoIPstudio. It's great to hear that the platform works well for you and that you find our customer service responsive and helpful.

Even the best platforms can occasionally experience small issues, but it's reassuring to know that VoIPstudio support team is always available to help you and offer solutions.

Best regards,
Marketing Team

Rated 5 out of 5 stars

So far so good!!!

So far so good!
Just upgraded to the paid 2K plan after a month trial. I've used plenty of VOIP sytems and they always cause issues, this seems to be fine.

One standout is the customer service. Any issues or questions i can get hold of someone easily to help. The team are friendly and incredibly helpful.

Look forward to many years of happy use.

Chris

Date of experience: January 26, 2023

Reply from VoIPstudio

Hi Chris. Thank you for your review!

We're glad to hear that you've had a good experience so far with our VoIP system and that it's been free of any issues.

We're also thrilled that you've had positive interactions with our customer service team and that they have been friendly and helpful in addressing your concerns.

Best regards,
Marketing Team