438 total
Sadly, our problem has not yet been resolved. After we had this "fix" we continue to have calls that should have been transferred and were not. Thankfully, we have employees here who are on top of their text and email.
Date of experience: July 19, 2024
Sheila was quick to respond, addressed my needs and even thought of something I didn't that would help callers get to the person they need. Thank you!
Date of experience: July 26, 2024
Sent an email and they changed the script appropriately in a very timely fashion.
Date of experience: July 25, 2024
We have been using SAS for a few months now, and their service and support have been nothing short of excellent. The team is professional, responsive, and consistently provides high-quality assistance. They handle our calls with great care and efficiency, ensuring that our clients receive the best possible experience. We highly recommend SAS for anyone in need of a reliable and top-notch answering service.
Date of experience: July 10, 2024
Gabe was super helpful and made sure all the updates on my account were taken care of correctly. He was easy to work with and communicated well.
Date of experience: July 15, 2024
Courtney was super responsive and helpful. A hurricane threw a big wrench in our operations and she was a great resource to keep our clients informed.
Date of experience: July 15, 2024
All great things to help our small business run more smoothly! Excellent service and care!
Date of experience: July 22, 2024
I have been a member of this company and actively use there services.
Both the customer service representative that answer the phone to assist my clients have been great, but the help desk is on top of things promptly to help out
I highly recommend this service for both small and large companies.
TEM group inc
Date of experience: June 30, 2024
Kelly was extremely helpful and came loaded with information during our most recent meeting. There has been a management change in my office, so being able to sit down with her, express situations we've come across and receive solution based answers and suggestions was exactly what we needed.
Date of experience: June 26, 2024
Date of experience: July 24, 2024
Taniece was so nice and helpful. She always is!
Date of experience: July 19, 2024
The representative that called me and helped with my case was very professional and provided excellent customer service.
Date of experience: July 19, 2024
Overall great! The billing is a bit weird and confusing initially, but hopefully, it will become more clear over time. In the meantime, Gabe was helpful in explaining it to me and we appreciate the customer service we were provided.
Date of experience: June 06, 2024
I always get a quick response to my requests.
SAS was able to work out an issue I had with call forwarding from my Verizon Iphone.
Date of experience: June 20, 2024
Specialty Answering Service makes sure that our business needs are met and that we are getting the best service possible. They proactively reach out to ensure that we are completely satisfied. If there are any issues, they make sure they work with us to solve them efficiently and satisfactorily.
Date of experience: May 06, 2024
Calls are handled quickly and professionally.
Date of experience: July 08, 2024
Jessi is great at answering all questions and solving issues. Thanks for your help!!
Date of experience: June 27, 2024
I appreciate the communication & speed requests are handled when it comes to edits to the script builder.
Date of experience: July 09, 2024
Gabe responded to my call quickly and was able to answer all of my questions. He walked me through how to complete the provider schedule and how to add new users. I appreciated him taking the time to show me how to do it instead of just doing it for me. I feel confident that I could do this on my own in the future.
Date of experience: April 08, 2024
SAS is very responsive to our company's needs!
Always someone get's our message and responds right away! Has lots of programs to use when and if you decide to try something else when they're answering one of businesses most important communication, THE TELEPHONE! DAN'S Automotive Detail-Indiana.
Date of experience: November 02, 2023
