It's a scam.
"Very helpful! Great communication!"
Lies.
Magnolia Insulation did not leave this review. A call was made to HP for help installing a printer. The tech stated the printer was not connecting because of a "bug" in the computer and offered to fix it for $199. We declined and called our own IT company. They connected the printer and ran a scan. No "bugs."
Date of experience: July 25, 2024