SoftwarePin Reviews

337  •  Excellent
TrustScore 4.5 out of 5

4.7

In the Software Vendor category

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Reviews4.7

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Rated 5 out of 5 stars

Good job

Honestly, I had an issue with the key and SoftwarePin resolved it in just a few hours. The revised key worked just fine and installation was seamless. Job done well

Date of experience: July 22, 2024


Rated 5 out of 5 stars

Website well designed

Website well designed
Product transferable to another computer
Competitive price
Fast and clear support response
Product key provided in timely manner

Date of experience: May 24, 2024


Rated 5 out of 5 stars

This is the ONLY Software vender that…I recently engaged in

This is the ONLY Software vender that over my past 30 years of PC experience, including building desktop for resale that THEY responded PROMPTLY, less then 4 hours with a solution to an issue I couldn't resolve...I'm an old WIn 3.11 guy where this type of support was not available. Great Company, Great Support, Right Answers!!

Date of experience: June 13, 2023


Rated 5 out of 5 stars

Customer service and Honesty

The folks at softwarepin.com were there to answer my questions and walk me through every step of the down load to insure I had done it correctly and the software was working properly.
Before buying the software they explained why my old version of the software would not load and even had me verify it on line with my own search, while they patiently waited. They also didn't try and sell me the mist expensive, only just what I needed to do my work.
Would highly recommend them to anyone.

Date of experience: June 13, 2023


Rated 5 out of 5 stars

Very good place to get Software

This is a great place to get software at a reasonable price. My experiences with the purchases I've made has been good. The one issue I had with one purchase was resolved right away by their support team. The one downside I would say is that initially when I first started using the site they accepted AmazonPay but that stopped working and they said they were working with Amazon to resolve; however, the last purchase I made they removed that option so I guessed they never resolved it and stopped accepting that.

Date of experience: December 18, 2023


Rated 4 out of 5 stars

Good site, bad partner

I found the SoftwarePin site fairly easy to use. There was lots of help text to guide the first-time user. However, there is some sort of relationship between this site and Microsoft. Because of this the download was more difficult than it should have been -- the download site ran me around in circles for quite awhile before I was able to obtain the software that I ordered.

Date of experience: May 19, 2023


Rated 5 out of 5 stars

Above & Beyond Customer Service!!!

Software works and was delivered quickly. I had an issue with a company selling me the wrong cpmputers and I had already installed one license to a computer, had to wipe the computer and send all 5 PC's back to vendor. SoftwarePin was understanding and sent me a license to replace the one wasted by this others companies dishonesty. They did not have to and I am extremely appreciative.

Date of experience: November 16, 2023


Rated 4 out of 5 stars

Had problem with insulation which could…

Had problem with insulation which could have been prevented, if instructions were better. The problem was Microsoft automatically downloads their office applications including their office suite.

I was clicking on their icons instead of the icons that came with your download.

But your software guy was able to solve the problem really quickly, and everything seem to be working now

Date of experience: May 21, 2023


Rated 5 out of 5 stars

SoftwarePin is legit. Everything went smoothly.

Easy to choose what I wanted, which was Office 2016 to install on Windows 11. Their software choices were clearly labeled as to which versions of Windows the software could be downloaded onto.

I purchased the one I wanted, using Amazon Pay, and an email arrived within seconds with my product key.

I hit a roadblock because I don't have a Microsoft account but SoftwarePin sent me a workaround. At that point I was able to download, install and activate my purchase smoothly and quickly.

Very happy with SoftwarePin. They're legit.

Date of experience: April 02, 2023

Reply from SoftwarePin

Thank you for sharing your positive experience with us! We're glad to hear that our software selection was easy to navigate and that you received your product key quickly. We're also happy to hear that our team was able to assist you with any roadblocks you encountered. We appreciate your feedback and are committed to providing our customers with a smooth and hassle-free experience.

Best regards,
The SoftwarePin Team


Rated 5 out of 5 stars

I had purchased MS Office from…Software Pin

I had purchased MS Office from Softwarepin in 2016. That laptop crashed and I called your support team to see if the software license was only good for that laptop or not. Unfortunately I needed to purchase a new license. The support team was very helpful and I purchase a new license from you. Installation and activation went smoothly. I greatly appreciate good support.
Thanks
Jeff

Date of experience: July 02, 2023


Rated 4 out of 5 stars

I got the software thru my email and…

I got the software thru my email and followed the directions but could not get it to install. You can’t talk to anybody on the phone only thru email at their convenience. Finally on the 3rd day a chat was setup and finally got it installed. It works great but the interaction with the company can definitely use some work.

Date of experience: April 30, 2023


Rated 5 out of 5 stars

Very pleased purchaser!

I've ordered software from SoftwarePin on two different occasions. Both time I was very pleased with the service. Shortly after placing the orders, I received an email with detailed instructions for downloading. Worked great both times.

Date of experience: April 26, 2023

Reply from SoftwarePin

Hi Marjo,

Thank you for the wonderful 5-star review! We're thrilled to hear that you've had great experiences with SoftwarePin on two different occasions. It's fantastic to know that our service met your expectations and that you received detailed instructions for downloading the software, which worked great both times.

Your satisfaction is our top priority, and your positive feedback motivates us to continue providing excellent service and genuine software solutions. If you ever need assistance or have any questions in the future, please don't hesitate to reach out to our support team.

Best regards,

The SoftwarePin Team


Rated 5 out of 5 stars

Great experience! Give them a chance. It’s great! …

Everything went well down loading this so 64 bit version after I was able to erase the one I was renting that was 32 bit and there were Spanish and French versions in there that I had a heckuva time erasing I don’t know what the problem was but finally it’s over, and I have downloaded all your stuff and thank you so much. It’s great!

Date of experience: July 01, 2023


Rated 3 out of 5 stars

I encountered problems with downloading…

I encountered problems with downloading the program on a new PC spending many frustrating hours trying to load. However, the tech advisor did provide enough direction via chat to help me resolve.

Date of experience: April 04, 2023

Reply from SoftwarePin

Hi Fred,

Thank you for taking the time to leave a review. We apologize for the frustration you experienced during the installation process. We're glad that our tech advisor was able to provide you with the necessary assistance to resolve the issue. If you encounter any further problems in the future, please don't hesitate to contact us. We're always here to help.

Best regards,
The SoftwarePin Team


Rated 5 out of 5 stars

The Real Deal

SoftwarePin's discont offers are not a scam or gimmick. They're legit! My comapny has purchased four licences for software. Each licence has activated the software without any problems.

Date of experience: August 16, 2023


Rated 5 out of 5 stars

I am what you would call computer…

I am what you would call computer challenged. I had lots of problems installing Microsoft Office but they gave me suggestions and helped me through the computer ordeal. If I ever need another computer program I will go to SoftwarePin, they are great!!

Date of experience: March 24, 2023

Reply from SoftwarePin

Hi David,

Thank you for taking the time to leave us such a glowing review! We are thrilled to hear that our team was able to assist you with installing Microsoft Office, despite the challenges you faced and we appreciate your patience in letting us help you. At SoftwarePin, we take pride in providing excellent customer service to all of our clients, no matter their level of computer expertise. We are honored to have earned your trust and we look forward to serving you again in the future.

Best regards,
The SoftwarePin Team