Tech Center Plus Reviews

They really know their tech! I am pretty tech savvy, but they were exceptional and answered all my questions and led me in the right direction.

Date of experience: June 30, 2024

Long story, here’s the end, I am extremely grateful to the technician, Garrick at The Tech Center in Danvers!
Yesterday, I broke the charger off in my laptop, Sunday afternoon! I called the Tech Center and spoke with Garrick. He said I could bring the laptop in and he’d see if he could get the broken piece out of the port, he also explained that the port could be unusable afterwards, and he gave me a quote for possible charges. When I got there Garrick had two projects on his docket which had to be completed first, completely understandable, and said to leave the laptop and come back in an hour. When I got back, the laptop was fixed and charging, Garrick went above and beyond on a busy day when he was the only tech on duty, and I’m grateful that he did.

Date of experience: June 23, 2024

No need to worried about the issues you are facing the all you need to do is just drop your equipment to their outlet

Date of experience: June 25, 2024

Owen was extremely helpful and seemed knowledgeable. Fixed my speaker problem and ran a diagnostics. However, my laptop still seems to be slower than my husbands, who sits next to me at the desk.

Date of experience: May 17, 2024

I was very pleased with the results of Owen's work on our computer. He was able to convey the information to me in an understandable way. I was impressed with his dedication to the task at hand and his ability. His friendliness put me at ease, as well. It is apparent that he is very well trained and he seems to really enjoy his work.
I have been very disappointed with customer service from other companies but was pleasantly surprised with Tech Center Plus and with Owen.
Thank you.

Date of experience: April 05, 2024

Owen is a definite asset to your company. He was very helpful & very kind & patient with this 71 year old man. I truly appreciate his work in helping me secure my desk top computer. A FIVE STAR rating from my office.

Date of experience: April 03, 2024

I met two wonderful Techs, Anthony and Aaron.
Being an eighty-two year old Grandmother, I need a lot of careful advice and time to follow directions. These men were patient, knowledgeable, and polite. They were quick with solutions and slow to talk to me. This was wonderful.
I now have malware protection and two ways to instantly connect with them. I would like to think I could speak with them again!

Date of experience: February 28, 2024

I call microsoft about a person name andrew that said he was from this company and he can stop hackers from my computer, and he wanted my bank information, name, and other personal info. I call microsoft and logan and another employee, I forgot her name, help me with this problem andrew put on my computer. thanks so much.

Date of experience: March 06, 2024

Aaron was a great help today with my computer issues He was kind, friendly and understanding the problems. He displayed a lot of patience with me who is not all that adept in computer technology. He was cordial and helpful guiding me step by step during this process. He was dedicated to resolving the issues. He deserves to be credited and praised. Thanks for your help

Date of experience: February 23, 2024

very helpful and patient...was hacked by what I thought was microsoft and when I called microsoft they explained they would never reach out via my browsers and the hackers also asked me for my bank information that was when I knew it was a scam and now I feel very protected by techcenter plus...

Date of experience: March 14, 2024

Alan the technician was very efficient and helpful. He was very professional and explained the process so that I could underdtand it easily. Well done!

Date of experience: May 14, 2024

Owen was a GREAT" HELP. Very knowledgeable, patient, spoke understandable English well,
and very helpful. Best tech, I"ve talked with in your company. Top tier expert.

Date of experience: April 19, 2024

Had a great experience with the company, tech knew exactly what to do to fix the issue and get me back up running with my printer problems. I will definetly stay with them for my computer problems in the future.

Date of experience: April 03, 2024

Owen my Computer Tech. during my call session on my computer was very helpful, and understanding. He quickly fixed my problem and organized my new computer for me.

Date of experience: April 11, 2024

Do to a scam attempt, it would be great to have a phone number to call to verify that we were talking to a true technician. We trusted and it turned out OK. A independent verification process would help ease our suspicion.

Date of experience: March 11, 2024

You were able to locate my account and got it up and running. The only complaint I have is that was supposed to be running on 5/23/2023 when I purchased your service and I was unaware I had 2 licenses.

Date of experience: April 05, 2024

the technician knew exactly what the problem was and fix it within 10 minutes. he was very professional and patient with me. great experience.

Date of experience: April 26, 2024

My experience with Allen was absolutely perfect, he was knowledgeable, and very understanding, most of all he was very patient, we spent about 8 hrs solving my computer issue. I would highly recommend Allen to fix computer software problems. Worth every penny.

Date of experience: March 14, 2024

Aaron was absoute delightful, he helped very patiently and i wish I could talk him again. He is an worker, he desrves all the credit. He is the kind of service provider I wish every customer can have.
I give him not five but ten stars for his work.

Date of experience: March 11, 2024

i VALUED THE EXPERTIZE AND PROFESSIONALISM AND COURTESY OF MY TWO SUPPORT PEOPLE WHO HELPED WALK ME THROUGH THIS MESS. i'M GRATEFULY FOR THEIR TRAINING AND PASSION FOR HELPING US.

Date of experience: March 01, 2024