SunaRomania Reviews

1,811  •  Excellent
TrustScore 5 out of 5

4.8

In the Phone and Internet Service category

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Reviews4.8

1,811 total


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Rated 1 out of 5 stars

Hidden fees and rip off

Hidden fees and rip off. I topped up my mom's number ( Orange provider ) and the prices are as follows: they mention amount received 5€ but with local taxes 4.2 € and amount charged for this option 5.42€... however, they have an additional fee (procesing fee apparently) of 1.08€ ish and another fee that they deducted from the amount of the receiver ( not mentioned ). Therefore, my mom only received 3.78€. I did a second top up and same charges applied. I paid 13€ and the total top up was 7.57€. How is this fair? Why the hidden fees when their website mentiones "no hidden fees". I hope I can upload screenshot as proof. STAY AWAY. Try to find something honest.

Date of experience: July 20, 2024

Reply from SunaRomania

Hello,

Thank you for your feedback! In order to be able to assist you, we need to find your account in our system. Can you please provide us your account details?

Your SunaRomania team


Rated 5 out of 5 stars

Simple & easy

Simple & easy, competitive pricing and good connection. Phone app it's easy to use.

Date of experience: July 17, 2024


Rated 5 out of 5 stars

Grait ph. company

Grait ph. company
I am using this ph. company for more than 5 yrs. to keep in touch with my relatives and friends from Romania, Germany, Canada. The communication is clear, no interruptions or delays. The price per min is lower than other ph. companies and have a convenient autopayment (reloads when the balance is less than $5). I highly recommend it.

Date of experience: May 27, 2023


Rated 5 out of 5 stars

We appreciate Suna Romania

We appreciate Suna Romania. My husband and I have been using its services for many years during which we were able to talk to our family and friends on good technical quality calls and at prices that allowed us to have long and often conversations without worrying about bills to destabilize our budget.
Another commendable quality is a clean statement for the services without a long list of taxes and fees that amount to a significant percentage of the bill and always surprize the user
Whatever taxes and fees are there are included in the offer and one will know up front that for this much money one will get this many minutes...and that's it!

Date of experience: November 10, 2021


Rated 5 out of 5 stars

Great service at unbelievable price

Great service at unbelievable price. No hidden fees no surcharges. At a time when everything goes up by at least 10% this service remained at the same price with no trade offs . Great trustworthy company !

Date of experience: December 18, 2023


Rated 5 out of 5 stars

Recommended

I have used this company for well over 10 years to call my elderly mother back in Romania. The linked app is easy to use. The credit can be topped up from the app. Really good system when there is no modern technology available.

Date of experience: November 07, 2023


Rated 5 out of 5 stars

It's reliable

It's reliable, could use it any time with never a problem occurring. The connection is fast ,the sound great, no interruptions. The price is perfect and you have the advantage of no limits calls. I recommend it to anyone.

Date of experience: February 10, 2023


Rated 5 out of 5 stars

I'm so happy to have "SunaRomania…

I'm so happy to have "SunaRomania "because is the best way to communicate with my family and friends from Romania.
Very good service , good connection, fast and not expensive .All the time I recomand to my friends to have SunaRomania.
Thank you SunaRomania!

Date of experience: September 21, 2021


Rated 5 out of 5 stars

What a difference!!!

When I first arrived in the USA in 1974 it cost me $9.00 to call my family 3 minutes minimum and I was making $1.70/hour. Now it cost me next to nothing to call unlimited. The service is great and people professional. Thanks.

Date of experience: April 20, 2023


Rated 5 out of 5 stars

Great services!!!

Hello, I work with them for almost two decades. I am very pleased for all services.
Thank you so very much, SuanRomania!👍🙏❤️

Date of experience: February 28, 2024