GoRoostr Reviews

986  •  Excellent
TrustScore 5 out of 5

5.0

In the Computer Store category

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Rated 5 out of 5 stars

Nice payment for very used MacBook

Instructions were very clear. I sent my old MacBook to them and they sent me my payment in a timely manner. Sites like Gazelle only offered to recycle my laptop, but GoRoostr paid me at least a little something for it despite being pretty unusable. Thanks much!

Date of experience: March 11, 2024

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Rated 5 out of 5 stars

Best Price and Super Easy!

Selling my MacBook Pro to GoRoostr was as easy as it could be! They paid their original offer the day after they received my laptop.
Shipping was easy with the prepaid address label. I just had to bring it to the closest FedEx store.
Great service, GoRoostr!

Date of experience: March 19, 2024


Rated 5 out of 5 stars

First time using GoRoostr

First time using GoRoostr - sent in my 2018 MacBook that would not fully start up anymore (including original charger) and was updated on the process every step of the way. Shipping label was provided as well which made it even easier for me. I actually received the full quoted payment amount within a day of them receiving my laptop. Very impressed, thank you!!

Date of experience: May 30, 2023


Rated 5 out of 5 stars

Fabulous experience

Fabulous experience. They offer me best price for my used iPhones and simple shipping process through prepaid label. Keep me updated about the process like when they received it, under process, payment sent out. Great Company to work with.

Date of experience: December 25, 2023


Rated 5 out of 5 stars

Best Experience selling

Had the best ever experience selling my MacBook Pro 2022 model that had a bad display. They gave me the best price and the process of sending it to them and getting the money transferred was the best I had in the recent past. I recommend GoRoostr to anyone out there looking to sell any of their old Apple equipments.

Date of experience: January 09, 2024

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Rated 5 out of 5 stars

A+++++ Electronics Buyers!!

Fantastic experience and great trade-in value. Lightning fast payment. The guys at GoRoostr were super quick in reviewing my MacBook and getting my payment out. No himmicks, no heartburn. Straight forward. Loved the experience, thanks guys! A+++++

Date of experience: December 15, 2023


Rated 5 out of 5 stars

Thanks for buying my old computer

Thanks for taking my old labtop!!! I can’t believe how easy it was. All I had to do was fill out my info online, print the shipping label, drop off at fedex, then I got paid via zelle in 2 business days. I’m definitely impressed by the quick and efficient service.

Date of experience: November 30, 2023


Rated 5 out of 5 stars

I had a fantastic experience

I had a fantastic experience! My daughter accidently spilled water into the keyboard on her new Macbook Air. Went to Apple and there was nothing they could do. I found GoRoostr online thinking someone would buy it for parts. They gave me a quote online after answering a few simple questions. I shipped it to them on Monday (they provided the shipping label), they received it on Wednesday and they Venmo the money on Thursday. Everything was fast and easy. I highly recommend them!!!

Date of experience: July 13, 2023


Rated 5 out of 5 stars

Great site to sell old gadgets

Great site to sell old gadgets. Easy quote process, for my old macbook pro, the quote is higher than all the other similar sites. Easy Fedex shipping and got paid within the day of delivery.

Date of experience: February 09, 2024

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Rated 5 out of 5 stars

I'm Impressed

Another company offered a higher price for my old phone, but claimed after receiving it that it was scratched, and significantly reduced the offer price. I had it shipped back, then went to GoRoostr.

The process was simple and fast, and I had the promised price paid to me promptly. I would definitely use the company again.

Date of experience: November 27, 2023


Rated 5 out of 5 stars

Rapid processing and payment

Quoting online is easy and packaging instructions are clear. Dropping off at Fedex sites is convenient. Only took a few days to receive quoted price via Venmo. A much better deal than giving it back to Apple :)

Date of experience: May 15, 2023


Rated 5 out of 5 stars

GoRoostr rocks as always!

I've used GoRoostr multiple times in the past and have always had a fantastic experience with them. The level of professionalism is evident right when you first start a quote. From clear, concise instructions, to extremely prompt acknowledgement of receipt and disbursement of funds, this experience is SO MUCH BETTER than Apple's own trade in programs.

Thank you guys!

Date of experience: June 29, 2023

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Rated 5 out of 5 stars

GoRoostr made everything super easy

GoRoostr made the whole experience of selling my old MacBook Pro super easy. I really appreciated being able to get an accurate quote based on the unit's serial number. The pricing was fair, a shipping label was promptly sent, and payment was within a day after it was received. Great company to work with!

Date of experience: March 07, 2023


Rated 5 out of 5 stars

Legit experience!!!

At first I was sceptical of using them. I saw a lot of reviews speak pretty positive of their experience, so I figured why not try. I have to say wow they did a fantastic job. They do a good job communicating with you and ensuring you get your payment. I received payment very quickly to. I would definitely recommend using them!

Date of experience: June 02, 2023


Rated 5 out of 5 stars

After getting a new MacBook Pro

After getting a new MacBook Pro, I wanted to sell my old one. I found GoRoostr in a Google search and decided to give them a try.

I was nervous but GoRoostr proved to be a great company. I had emails at every step of the process and always knew what was happening. Payment hit my account as described and I'm looking forward to doing business with GoRoostr in the future.

Date of experience: August 01, 2023


Rated 5 out of 5 stars

Goroostr did an amazing job with the…

Goroostr did an amazing job with the processing and service of the computer I sold to them! I really appreciate the efficient and quality service I received from them too! You will be super happy with their services!

Date of experience: February 11, 2024

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Rated 5 out of 5 stars

Awesome all the way around

Awesome all the way around. Transaction was seamless. They answered any questions I had. I was notified immediately when they received my product and payment transaction was quick. 5 Star operation! All the way around! I would highly recommend and I will be using again!!

Date of experience: May 19, 2023


Rated 4 out of 5 stars

Selling my old broken MacBook was a…

Selling my old broken MacBook was a smooth process! Only took off one star because of the expensive packaging FedEx required me to use for shipping which took off about 30% of what I earned from the sale.

Date of experience: October 09, 2023

Reply from GoRoostr

Hi Ber,

Thank you so much for working with us and for leaving us a review! We truly appreciate it.

I want to apologize that FedEx made you purchase packaging from them. We have heard that some FedEx locations try to aggressively push packaging purchases (such as their overpriced laptop box) or provide wrong information. We find using bubble wrap, a good sturdy box slightly larger than the MacBook, and fill material so there is no free space in the box works just as good as a special laptop box - and it can usually be reused from another shipment you received so it costs nothing, or purchased for a fraction of the special laptop box price. That is the only requirement by both us and FedEx for insurance purposes on our provided FedEx label.

Would you be able to email us and let us know which FedEx location you went to? This way I can speak with them and also let our FedEx Rep. know about this.

Thanks again and I hope to talk to you soon!

Jon
GoRoostr.com