Toptal Design Expert
Boosting Satisfaction and Sales: An E-commerce Checkout Design Case Study
Improving your checkout flow can dramatically increase conversions and user satisfaction. A veteran UI/UX designer explains how she reimagined the checkout process of the seventh most visited e-commerce site in the US.
![Beatriz Garcia de Prado](https://assets.toptal.io/images?url=https%3A%2F%2Fbs-uploads.toptal.io%2Fblackfish-uploads%2Ftalent%2F160431%2Fpicture%2Fretina_64x64%2Fhuge_e91a0926195715d4bb87c608457e5100-cd029b88d6e04e8c6301a65f984b6e52.jpg)
Beatriz Garcia de Prado
Beatriz is an art director and a UI/UX design leader with extensive experience in e-commerce and digital product design for clients like the large American retailer Belk. She specializes in leveraging user personas, customer journeys, and user story mapping to create products that resonate emotionally.
How to Increase Website Conversions With Effective UX Design Techniques
Reciprocity, commitment, social proof, and scarcity are powerful tools for increasing user engagement and sales. Explore the ways that Amazon, Airbnb, and YouTube leverage these factors for conversion optimization.
![Shoaib Mahmud](https://assets.toptal.io/images?url=https%3A%2F%2Fbs-uploads.toptal.io%2Fblackfish-uploads%2Ftalent%2F1089807%2Fpicture%2Fretina_64x64%2Fhuge_c6ec95a0776abeddae150a3381a8a67b-468297f31ca4bc7f468272a4c7f66f64.jpg)
Shoaib Mahmud
Shoaib is a product designer who specializes in creating designs that drive conversions across various industries, such as freight, transportation, HR solutions, edtech, and logistics. He has worked with numerous startups in the US, Bangladesh, and Singapore, overseeing project life cycles, including user research, wireframes, prototypes, and UI.
Immersive Experience Design: Expert Insights and Techniques
How can designers draw people into your product’s virtual, digital, or physical world? Take UX to a new level with these expert perspectives on immersive experience design.
![Dwayne Grech](https://assets.toptal.io/images?url=https%3A%2F%2Fbs-uploads.toptal.io%2Fblackfish-uploads%2Ftalent%2F1163168%2Fpicture%2Fretina_64x64%2Fhuge_dc06843caf2deafdee22f7e319accdbd-86d822a0fa739a16f93bece3e7f5472c.jpg)
Dwayne Grech
Dwayne is a designer with expertise across mediums including AR/VR, touch walls, public activations, and projection mapping. He has worked with top brands, including Nike, Bank of America, and Citigroup.
Better UX Writing: 3 Effective Strategies for a Seamless User Experience
UX writing should strike the right tone and be empathetic and persuasive. Create a frictionless user experience with these three best practices.
![Kate Margolis](https://assets.toptal.io/images?url=https%3A%2F%2Fbs-uploads.toptal.io%2Fblackfish-uploads%2Ftalent%2F547927%2Fpicture%2Fretina_64x64%2Fhuge_78294a79473f9878eda497ead425c5d7-e772620dc6605c6eafdcc75de130dccd.jpg)
Kate Margolis
Kate is a digital product designer and UI/UX consultant who specializes in user-centered design, UX writing, and user research. She has partnered with companies such as Hertz, Jaguar Land Rover, and the dating app Thursday.
3 Best Practices for Successful SaaS Design
Poor SaaS design can cause customers to get frustrated and flee. Follow these best practices to create a seamless software experience that users will love.
![Ahsan Jalil](https://assets.toptal.io/images?url=https%3A%2F%2Fbs-uploads.toptal.io%2Fblackfish-uploads%2Ftalent%2F447508%2Fpicture%2Fretina_64x64%2Fhuge_2d7f0ad5a353c020bc629af5b2cd5eff-c1ba627ee85422a4d261d0abe5a32d42.jpg)
Ahsan Jalil
Ahsan is a lead product and UX designer who creates user-centered solutions for SaaS, enterprise software, web, and mobile applications. He has worked with companies of all sizes, from startups to enterprise multinationals like Cisco, GSK, and Western Union.
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Design Dilemma: Balancing Aesthetics and Functionality
Ideally, aesthetics and functionality would merge seamlessly in digital design, but that isn’t always the case. Here, we discuss when to prioritize one or the other for the optimal user experience.
![Merehan Elamrosy](https://assets.toptal.io/images?url=https%3A%2F%2Fbs-uploads.toptal.io%2Fblackfish-uploads%2Ftalent%2F1157230%2Fpicture%2Fretina_64x64%2Fhuge_11698168f5aeaf826ec6dfad4fc10f96-b96175dcab8a6608009da698cab50f08.jpg)
Merehan Elamrosy
Merehan is a product designer who crafts functional and visually appealing user interfaces for education, management, health, transportation, SaaS, and e-commerce companies. She has led design workshops for multiple EU-funded projects and has given design thinking lectures at leading European universities.
How to Avoid 5 Types of Cognitive Bias in User Research
Cognitive biases can skew user research, leading to design changes that don’t address your customers’ real needs. Build digital products that users will love by mitigating these common biases.
![Rima Khachatryan](https://assets.toptal.io/images?url=https%3A%2F%2Fbs-uploads.toptal.io%2Fblackfish-uploads%2Ftalent%2F800469%2Fpicture%2Fretina_64x64%2Fhuge_bebb089688e8f39813cc4a6f2342592a-bdf0738804c4ab1f8a4e474292739dad.jpg)
Rima Khachatryan
Rima is a product designer with expertise in UI/UX design, graphic design, digital marketing, and user research. She has worked across various industries to create user-focused and aesthetically pleasing digital products, and spent six years at the global software development company Volo.
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