Hello Luriel,

It's fantastic to hear about your positive experience with BisectHosting, especially as a new server owner. We understand that starting out with your own server can come with a learning curve, and we're thrilled that our team was able to provide the necessary support to troubleshoot and resolve the issues with your modpack. Keeping in constant contact via email and ensuring a quick resolution are key aspects of our customer service, and it's gratifying to know that these efforts made a significant difference in your experience.

If you have any more questions, encounter further challenges, or need additional guidance as you continue to manage your server, please don't hesitate to reach out. We're here to support you every step of the way, ensuring that your server management journey is as smooth and enjoyable as possible. Your satisfaction is very important to us, and we appreciate your trust in our service.