MediaXpress Reviews

434  •  Excellent
TrustScore 5 out of 5

4.9

In the Electronics Store category

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Reviews4.9

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Rated 5 out of 5 stars

My trusted shop for CD duplication

Have made several CD orders through MediaXpress and they have always delivered a quality product and met any deadlines that were needed. Their service people are excellent and responsive, and their pricing is competitive. We’re lucky to have a place like this in town.

Date of experience: June 26, 2024


Rated 5 out of 5 stars

Excellent support

Totally new at having CDs manufactured / duplicated and did my best, but had issues creating the media to upload for a record release. The human support delivered by this company via their website and email was top notch and got my record release done on time. Great / competitive prices and real people to help you through issues with your online order. Can't recommend this place highly enough... thatsafact.com

Date of experience: April 30, 2024


Rated 5 out of 5 stars

Amazing

Amazing. Love these guys! So blessed by their hard work, attention to detail and the willingness to take time on the phone so we get things right. This is a group of people you can trust! Have done multiple jobs with them now! Thank you MediaXpress!

Date of experience: May 28, 2024


Rated 5 out of 5 stars

I had a very important (to me) audio…

I had a very important (to me) audio cassette tape from 1994 that I needed dubbed to an mp3 - wav format. The cassette was so old - I was concerned about it even going into an audio cassette player. This company did it - and they did it well. HIGHLY recommended!

Date of experience: May 14, 2024


Rated 5 out of 5 stars

Special Project With Strict Deadline

I had a special project to complete which involved "short run" cd duplication, and packaging to present to my wife, in celebration of our 50th anniversary. The process was straight forward and easy, with Jessica there to help every step of the way. I am glad that I chose this company for our project. Thanks "Media Xpress", and Thanks Jessica!

Date of experience: April 11, 2024


Rated 5 out of 5 stars

Max is a rockstar!

Max is a rockstar! It's great to get someone on the phone who can provide personalized service and knows their platform inside and out. We had a special-order need on short notice for an important reunion show for our band, and Max made it happen. We've been ordering merch / CDs for 25 years and this is the best service I've encountered. Definitely will be using them again.

Date of experience: February 20, 2024


Rated 5 out of 5 stars

Media Xpress is awesome

Media Xpress made my husband's CD request possible. They were very thorough about every detail and we are extremely impressed with the end result. We will definitely be ordering more products from them.

Date of experience: April 02, 2024


Rated 4 out of 5 stars

Solid quality work at a great price

They did great work for an amazing price. Nice group of people. Very finished, professional work. I am extremely happy with the result and would absolutely use them again.

I got the "Custom CD Sleeve Printing" package, which also includes the actual duplication of the CDs (That wasn't initially clear to me from the website description). "Ready in 5 days" could also be more clear. In my case it was 5 days from when I approved the proof to when they shipped it. Initial communications and shipping took it to a 2 week overall process (which is perfectly acceptable in retrospect).

We had a small issue with the upload tool which was resolved by turning off the ad blocker.

I do recommend talking to them on the phone. This is more complex than an Amazon order and they are nice folks that will help guide you through the process.

Date of experience: April 24, 2024


Rated 5 out of 5 stars

When the final product matters

When the final product matters, it's good to have people who understand that every detail makes a difference. MediaXpress was competitively priced, and very methodical in assuring that the data transfer was accurate and artwork properly proofed. They even sent a one-off copy of the program in its packaging so we could see the label and test run the program before the mass replication run.

Date of experience: April 25, 2024


Rated 5 out of 5 stars

Great guidance and work!

The templates provided and Max’s help, helped me to create a pretty good project in spite of myself. I suspect it will be even better next time!

Date of experience: May 21, 2024


Rated 5 out of 5 stars

Amazing!!

It has been a pleasure working with MediaXpress. Their communication and timeliness was impeccable. Thank you for assisting us with such a precious project. We look forward to working with you in the future.

Date of experience: May 10, 2024

Reply from MediaXpress

Thanks for your kind words!!! Max


Rated 5 out of 5 stars

Very Professional

Very Professional, great work and easy to order, thanks to Max , Matt and the whole team, you made my order go very smooth, planning on continuing making business with Mediaxpress .

Date of experience: May 28, 2024


Rated 5 out of 5 stars

Amazing staff

Amazing staff, business, and group of professionals. They all went above and beyond for my project. I will return, and refer them to anyone I come in contact with. I appreciate your services, time, and dedication, indefinitely. - Saint

Date of experience: April 16, 2024

Reply from MediaXpress

Super fun project!! Thanks for the work!!!


Rated 5 out of 5 stars

Bulk Purchase Personalized Blank CDs

I am extremely satisfied with the service provided by MediaXpress. The quality of the uploaded design for CD was exceptional. I appreciated the quick turnaround and open level of communication with both Max and Jessica to ensure printing and delivery needs were met. I look forward to doing business with MediaXpress again!

Date of experience: April 29, 2024


Rated 5 out of 5 stars

Working with MediaXpress is easy…

So far working with MediaXpress is easy and very professional. I say so far because the product hasn't arrived yet but based on past experience, I expect it will be amazing and excellent quality (like the last time) Thank you Max... until the next time.
Best Regards,
John Michael Roch

Date of experience: December 14, 2023


Rated 5 out of 5 stars

Overall easy and excellent

An overall easy and excellent experience. The team at MediaXpress were very helpful with setting up our DVD production and the final product was top notch. These are first class retail quality packages.

Date of experience: March 01, 2024


Rated 5 out of 5 stars

SCAMMERS ARE USING THIS COMPANY'S GOOD NAME

Folks, please do not mistake MediaXpress.net with the scammers at MediaXpress.co.uk.

The co.uk website is conning people. But they have linked the legitimate and by all accounts trustworthy US company's .net website to this TrustPilot page. So, they are not only scamming people, they are also causing a reputable, family-run business a lot of damage in reputation and lost revenue.

I've been conned, like many others and hopefully, we'll get our monies returned. But the harm it is causing a legitimate company is also concerning and deeply unfair.

So again:
MediaXpress.net - Good
MediaXpress.co.uk - Low Life Scum

Date of experience: March 16, 2023


Rated 5 out of 5 stars

Start to finish a very professional set…

Start to finish a very professional set up. MediaXpress made the job complete quickly and efficiently. Max and team handled the entire project very well. We will be placing any and all future orders with this team.

Date of experience: December 28, 2023

Reply from MediaXpress

Great news and thanks for the work!!!