8,757 total
Ive tried 3 different brands of vpn. I personally found ipvanish the most easiest user friendly experience out of others. Topped with genuine fast customer care. And plenty of offers on. Highly recommended by me thanks 🙏 this is my 3rd yearly subscription so keep us customers happy as always 🤝
Date of experience: July 26, 2024
I’ve always had great customer service with IPVanish technical support staff. I’ve found them all very knowledgeable, and have always been able to solve issues the first call. Additionally, in the 5 years I’ve been using their VPN, I’ve only had to use their support 3 or 4 times. It’s a solid product
Date of experience: July 25, 2024
It was easy to set up, however, my internet speed went way down when using it for IPTV. I contacted their support and was told they don’t support IPTV. So I canceled my account and subscribed to Surfshark who do support IPTV. It would be helpful if IPvanish indicated this on their website, it would have saved me a lot of time and frustration.
Date of experience: July 26, 2024
Very easy-to-use use and configure. Works with android and windows with pretty much the same functionality. When I had an issue, I contacted customer service and got a very quick response and was able to resolve my issue quickly.
Date of experience: July 25, 2024
Your patience was noted and welcomed. Thank you for the many years of support and understanding that I greatly appreciate, sincerely. Continue to serve your consumers with the prospect of your growth potential exceeding your demand. I have stood by you out of respect and your commitment towards the production of this product. Thank you again for your service.
Date of experience: July 17, 2024
IPVanish is excellent and the help center is outstanding. I’ve been using IPVanish for over three years now and it’s one of the best VPN services out there. A++++++
Date of experience: July 24, 2024
I am a Brit living in Italy and miss some UK tv programmes. I have held an IPVanish subscription since Feb 2019 and have been very pleased both with the performance of the application and the technical support on the few occasions that I have needed it. Not there has been anything wrong with the VPN - rather, it has been my own shortcomings, but nothing is too trivial for their experts. I will continue to use IPVanish as my preferred VPN.
Date of experience: July 14, 2024
Tried so many others and this is it. Dead on. Better quality, easy to use and more accurate. iPVanish VPN is better by far. Great for my home system and yours.
Date of experience: July 26, 2024
I considered changing VPN providers by a recommendation of someone I follow. However, when I compared prices, I was shocked by the annual price and not getting much more at all for it. I have been with IPVanish for at least a decade and am able to negotiate the annual renewal price each year. There is no way I will trade this for nearly $500 per year after an initial sale price, which was still higher than my IPVanish price now. The minor differences in service quality, in my opinion, do not warrant a price increase like that to me. IPVanish does everything I need.
Date of experience: July 17, 2024
It works great with my fire stick and also I'm security when I'm using my tax software
Date of experience: July 25, 2024
Works flawlessly with speeds that doesn’t disrupt streaming or downloads!
Date of experience: July 26, 2024
I cancelled my account in March, found out I was still getting billed for months after. Tried the online chat to resolve the issue and they will not issue a refund. But hopefully they actually cancelled the account properly this time. Thanks for taking my money and the bad customer service. Will choose a different company next time.
Date of experience: July 22, 2024
Reply from IPVanish
Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with the cancellation and billing process. We understand your frustration and want to make this right.
To better assist you and investigate what happened, please reach out to our management team at management@ipvanish.com using the email associated with your account. We will review your case and do everything we can to resolve it as quickly as possible.
I would of liked to been able to use this provider but because I use Unifi Dream Machine and wanted to use wiregueard they don't support a config file or settings list to set it up manually so I had to go with NordVPN.
Date of experience: July 18, 2024
Reply from IPVanish
Thank you so much for taking the time to share your feedback about IPVanish.
We apologize that the lack of a WireGuard config file for Unifi Dream Machine caused you inconvenience. We understand how important it is to have flexible setup options.
While we don't currently have a publicly available config file, We'd like to invite you to contact our management team directly at management@ipvanish.com from your account email. We have some options we can discuss that might make WireGuard setup possible for you.
We look forward to hearing from you.
Keeps me safe on public internet. Keeps me safe online in general.
Date of experience: July 25, 2024
Never used or had a vpn until I looked on u tube a review I then looked at various vpn sites and ip vanish stood out above most so I signed up and found the ease of using a vpn
1st class
Date of experience: July 11, 2024
I had a deal with IPVanish for life at £8 a month which they offered me via email. IPVanish cancelled my deal after 2 months and claimed I cancelled it when I hadn't. They then said I had to re-sign up at £12.99 a month. They went against their £8 a month promise.
Date of experience: July 24, 2024
Reply from IPVanish
Thank you for taking the time to share your feedback.
To look into this further, we kindly request that you reach out to our team at management@ipvanish.com from the email address associated with your IPVanish account. Please include any relevant information about your previous offer, and we will gladly investigate the situation for you.
We value our customers and strive to provide the best possible service. We hope to resolve this matter quickly and ensure your satisfaction.
Sincerely,
The IPVanish Team
This company makes it very difficult if not impossible to cancel. DO NOT GO WITH THEM! They will try and steal your money forever. even after I cancelled the service, they billed me anyway and when I got it touch with them for a refund the same day they said they don't offer refunds and offered me a 1/2 price deal. This company needs to be investigated by the FTC.
Date of experience: July 14, 2024
Reply from IPVanish
We sincerely apologize for the frustration and inconvenience you've experienced with our cancellation process and billing. We understand that this has caused significant stress and we want to make it right.
Our goal is to provide a seamless and positive experience for all our customers, and we clearly missed the mark in this instance. We value your feedback and take these concerns very seriously.
To ensure a prompt resolution, please email our management team at management@ipvanish.com with your account details and a description of your experience. They will thoroughly investigate the issue and work to provide a fair and satisfactory outcome.
Thank you for your patience and understanding. We hope to resolve this matter quickly and regain your trust in our services.
I heard about this while watching the Dan Bongino Show. I know how credible he is so if he recommended IPVanish then I will absolutely try it!
Date of experience: July 11, 2024
A very reliable VPN without losing internet speed in the process. Easy to set up and use.
Date of experience: July 17, 2024
Hi I’m a long time customer and very satisfied with my service. And the customer service I’ve experienced was GREAT!
Date of experience: July 19, 2024
