Honest Paws Reviews

My dog is suffering from Pancreatitis. He was put on a rigorous low-fat diet. I contacted your company for the fat content of HONEST PAWS Calm Soft Chews and was told that the FDA would not allow you to provide it. I was on auto-renewal. Your company was the only one (including prescription food dog companies) that refused to give me that information. I do not know at this time if he will be able to continue with these treats that calm him down. This is disturbing.

Date of experience: June 28, 2024

At the beginning of my experience, I was very discouraged. An order had been lost in the mail. The company did reship to me; however, that shipment was delayed. The 4th of July is very stressful with our animals and I really needed the product. Your employee, Gina Perkins, stayed right with me through the whole process and did her absolute best to make it right. I was frustrated and she just kept encouraging me and working on the problem until it was totally solved.

Date of experience: July 01, 2024

First of all this is such a great company with a stellar product my dog enjoys. Second of all they have the best customer care of any dog food or animal supply company I’ve ordered from. Gina Perkins was on it! Not only did she solve my issue in break neck speed but she was super kind, thorough and helpful. Great company and highly recommend to all pet parents.

Date of experience: July 25, 2024

The Customer Service Representative, Chrissie, is the best. Having explained my issue with a shipping mix up, she worked with the Team to correct the problem. Another problem occurred and I felt comfortable enough to reach out to Chrissie since she had the background. She did not let me down. Honest Paws ensured all issues were resolved and you knew that you were not left hanging with an automated system or a representative that did not work with the customer to resolve the issue. Thanks again for the great experience.

Date of experience: June 26, 2024

Truly Amazing Experience, Supporting Amazing Products!
Genesis Took Fantastic Care of Me & Answered All of My Questions, Plus More! Thanks Again! We Need More Humans Like Genesis in the World :)

Date of experience: June 25, 2024

Genesis was a big help in resolving a delivery issue. Since we use this product to manage our senior kitty's arthritis pain, it was really important to us that we get our next shipment before we run out of our current supply. A big thank you to Genesis for resolving a delivery issue and making sure our kitty got his pain medicine.

Date of experience: July 18, 2024

Quick shipping! We have been interested in using CBD oil for our anxious pups for awhile, and I am so glad we found Honest Paws. Our mixed breed doggos have a bit of an aggressive and high-anxiety nature, and it has affected their behavior more and more as they've gotten older. Things came to a head a few weeks ago when one of our boys (pug/chihuahua
/heeler mix) got into it with his dad (full pug) when I was getting ready to leave the house, and dad lost an eyeball as a result. I ordered this CBD oil and it came within a few days. Started giving it to our 2 with the anxiety issues an hour or so before I have to leave over the past few weeks, and it's like we have completely different dogs! It has been such a relief, I didn't know what I was going to do if they kept getting into fights due to anxiety. I hope it keeps working this well for life!

Date of experience: June 24, 2024

I called to stop the automatic shipping and charge on a product that I am currently not using as often as I originally did CBD calming drops for dogs. My dog is older now and doesn’t need it as often

I asked Antonio Jimenez to discontinue auto shipping because I have a little bit of a stockpile.

Antonio was said ke understood and it was no problem. He immediately discontinued the shipping.

Product works great. I will order more in the future when I have used my surplus.

Thanks Antonio Jimenez and Honest Paws.

Date of experience: July 22, 2024

Great selection of products ..... fair pricing range ..... the products I use for my pets have been effective and easy to use. Subscription service is a blessing !

Date of experience: June 28, 2024

Our springer spaniels are getting up in years, and their joints were getting stiff. They were either limping or carrying their front or hind legs. Honest Paw Mobility CBD has helped them a lot.

Date of experience: June 24, 2024

I purchased your product. Did not want to put it on auto ship, until I knew if my cat would like it, but somehow it automatically went to auto ship. Figured I would fix that before the next shipment. My cat would not eat the chews. I reached out to your customer service for advice on how to get my cat to each the chews. NO ONE ANSWERED. Not one person responded to my email. So I cancelled my order and I found a different company to do business with. One with actual customer service.

Date of experience: June 24, 2024

Easy ordering, reliable shipping, good pricing.

Also, the products are explained well on the website. My dog Muppet loves the CBD products and they appear to help with her anxiety.

Date of experience: June 24, 2024

I have been buying products for years for my dog that has seizures. I LOVE Honest Paws and trust their products 100%! Most recently I tried to take advantage of a special but couldn't get the free product that was part of the special. Miriam went above and beyond to make it right and make sure I was happy. Thank you so much Miriam Ramirez and Honest Paws! You have changed my pups life!

Date of experience: July 23, 2024

I have been giving my girl the 1000mg cbd oil for a little over a year for mobility. She is a Shepard and has hip issues. I fateful give her a dose twice a day and this has definitely helped her with the pain. It doesn't fix the issue but makes her more comfortable. I will continue to use this daily.

Date of experience: July 22, 2024

Gina was super helpful with describing how I can change or reschedule subscriptions. My dogs love the Honest cbd peanut butter and the cbd dog treats. Gina went above and beyond to make sure all my questions were answered and that I was taken care of! Excellent customer service! Jen R

Date of experience: July 15, 2024

Product was an exact replacement for a previous company who went out of business. So happy to find the same formula and quality. Great delivery time!

Date of experience: May 06, 2024

Honestly, I barely write comment to anything. But I decided to share my suggestions to everyone. I had purchased hundred brands of probiotics for my super picky aka always sensitive stomach Cavapoo the Mochi. Mochi took these Probiotic for more than 6 months each, unfortunately no improvement can see.
Until I get to know Honest Paw! I purchased Multivitamin and Probiotic for my Mochi to try while she has serious paw licking and boot the scoot recently!
Seriously, after 3 days she took both products, I saw a huge and instant improvement. She didn’t lick her paw and stopped to rub her anal. I strongly recommend this products and will continue to use it!!

Date of experience: June 18, 2024

My dog is doing so much better now that she has her drops. She seems to move better and sleep better. I would recommend it to anyone with an elderly pet.

Date of experience: June 05, 2024

Antonio is an affable gentleman that took care of my issue quickly and efficiently. I am happy with the result. This is my first occassion to deal with Honest Paws and we are making headway. If the calming peanut butter works as well as Antonio this will be a great relationship.
Take care and stay healthy

Date of experience: July 18, 2024

I was finally able to cancel my subscription. I had originally only wanted one order. I gave it a three stars because it took quite a while to get delivered.

Date of experience: June 24, 2024