Total Adblock Reviews

18,510  •  Great
TrustScore 4 out of 5

4.2

In the Software Company category

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Reviews4.2

18,510 total


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Rated 5 out of 5 stars

Ads had complete control of my…

Ads had complete control of my cellphone I couldn't even use Google maps and go somewhere without being interrupted by ads
I swerved out of my lane because I was fumbling with the phone as I was driving and needed to see my next turn , those ads when they take control of your phone can make you have a accident

Make sure you download Adblock the right way and make sure it's on I got my phone back and I am no longer annoyed by advertisements

Date of experience: July 27, 2024


Rated 5 out of 5 stars

Total Ad block and Total AV is working and really saved me!

Total Ad block and Total AV is working excellently. I had some difficulties installing and setting up, due to MY ignorance, but got it done, and AM I GLAD!!
The very day I did the install I got hit by a scam from India and I wasn't on the ball. They almost got access to my bank account! The only thing that stopped them was my new security program I purchased with Total Ad Block just that morning!! I am so grateful! Later in the day I did my normal news scanning with Newsbreak. WHAT A DIFFERENCE!! All those annoying ads that cover up the articles and make the page jump around as more are added, y'know? Just weren't there. I could read articles straight through. I got done so much faster. This is great!

Date of experience: July 27, 2024


Rated 5 out of 5 stars

So Far So Good

I'm just very satisfied that an app actually does what it actually says it will do. Most apps promise one thing but doesn't fully deliver. So I'm highly excited that this one does what it says it'll do.

Date of experience: July 24, 2024


Rated 5 out of 5 stars

Total Ad block a must have

Total adblock prevented my new phone from obtaining excessive emails. My email was flustered with ads using up all of my phones data, and this app asserted it's features and viola like magic ads were blocked.

Date of experience: July 22, 2024


Rated 3 out of 5 stars

blocks youtube but not all

while it does block youtube there are quite a few sites it does not block adds on as well as the constant pop up for you to review it is annoying

Date of experience: July 26, 2024

Reply from Total Adblock

Hi BS,

Thank you for contacting us. We understand that you may have questions about our review system.

We want to clarify that we do not force any of our customers to write a review. Instead, we invite our customers to share their feedback through reviews if they would like to do so. We believe that reviews are an important way for us to learn and improve our services, and we appreciate any feedback our customers can provide.

We do send out review invitations to our customers, but it is always optional for them to participate. If a customer does choose to write a review, we value their opinion and take their feedback into consideration as we strive to provide the best possible experience for our customers.

We apologize for any technical issues you are experiencing.We hope that clarifies any concerns you may have had. If you require further assistance please visit our Help Center - https://help.totaladblock.com/en/.

Kind regards,
Total Adblock Customer Care Team


Rated 5 out of 5 stars

80,000 Ads Blocked

It has blocked over 80,000 ads and over 80,000 trackers in a year making it well worth my month payment. It also shared to my computer with no additional fee. However, I never could get it to transfer to my husband's phone.

Date of experience: July 23, 2023


Rated 5 out of 5 stars

I am not a Techno Freak

I am not a Techno Freak, I simply do not understand. When a little box appeared on my screen that said I was infected, do something, I panicked and hit a security button.I thought that I already had AVG, bt apparently not, so along came Trust Pilotthat has done everything for me.

Date of experience: July 17, 2024


Rated 5 out of 5 stars

Ily!!!!

Omg!!! I Love it!!! Idk why but my phone has ads popping up no matter what I was doing on my phone.. I hated that. Now every time I turn on my phone I just have to remember to turn on adblock right away.. if I don't a ad would pop up right away.. so thank you so much!! I'm at peace with my phone now.. I love you all!!!

Date of experience: July 26, 2024


Rated 1 out of 5 stars

Totally bad! Does not block ads nor does it refund your money!

I have NOT gotten a single ad blocked since I mistakenly signed up for this scam service. I tried multiple times to cancel this non-service since the 3rd day I got it “on trial”! You immediately charged me for a full months service. I tried to get my money refunded & you ignore it. I checked your site online & you are listed as a scam. Please stop my subscription NOW!!

Date of experience: July 20, 2024

Reply from Total Adblock

Hi Mary,

Thank you for taking the time to provide us with your review. Your feedback is valuable to us, and we appreciate the information that you have shared.

After reviewing your account, it has come to our attention that the installation process for our service has not been completed. We understand that ensuring your device's security is a priority for you, and we want to assist you in achieving that.

To fully access and enjoy our services, we kindly request you to complete the following steps:

1. Download the extension: Please ensure that you have downloaded the extension for our service. I have attached the download link in case you require it https://download.totaladblock.com
Please visit our Help Center at help.totaladblock.com where we have articles explaining how to solve many common issues that our customers experience.

2. Installation: Once the extension is downloaded, follow the installation instructions provided. If you encounter any difficulties during the installation process, please refer to our installation guide within the Help Center.

3. Log in to your account: After successful installation, launch the extension and log in using your registered credentials. This will grant you full access to our services and enable you to take advantage of our features and benefits.

Alternatively, if you prefer direct assistance, you can reach out to our dedicated customer support team by completing the form and copying your review. They will be more than happy to assist you personally - https://help.totaladblock.com/en/trustpilot

Kind regards,
Total Adblock Customer Care Team


Rated 1 out of 5 stars

There should be an absolute ZERO…

There should be an absolute ZERO rating.

It worked well until the new Android version arrived. After installation, it stops after it is executed, and it is impossible to access the application anymore. Delete, install, delete, install. You need to fix it as soon as possible.
I read other critics. I am also adding after checking my accounts.
1) You double-charged me on 27th February 2024. I wrote an email and have never heard from you.
2) I checked my bank account, and you charged me 14.99 CAD on the 16th of every month. I already subscribed for an annual one.
3) Have no customer touchpoints to learn what is happening and make inquiries.

Date of experience: July 15, 2024

Reply from Total Adblock

Hello Burak,

We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing and technical issues you are facing.

Our team has reached out to you directly. Kindly check both your spam and inbox for confirmation.

Kind regards,
Total Adblock Customer Care Team


Rated 1 out of 5 stars

Total scam artists.

Total scam artists.
They have just attempted to take $119 from my Paypal account, I've contacted Paypal and my bank.
Be careful.

I have just responded to your reply;
I have contacted Paypal and American Express for a refund, I do not have your software installed on my computer. It was installed once a long time ago, it didn't work at all and I removed it. Your company taking money for something or a service I do not have is illegal and completely dishonest. Also why is there no contact details on your website? obviously done on purpose so people cannot contact your company, unbelievable.

Date of experience: July 16, 2024

Reply from Total Adblock

Update 2024.07.19

Hello TDP,

We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing issues you are facing.

Our team has reached out to you directly. Kindly check both your spam and inbox for confirmation.

Kind regards,
TotalAV Customer Care Team

_________________________________________________________

Hello TDP,

We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing issues you are facing.

To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.totaladblock.com/en/trustpilot

Please ensure when completing the form that you copy and paste your review to help us with the investigation.

Kind regards,
Total Adblock Customer Care Team


Rated 5 out of 5 stars

Reputable company. Very helpful

Need to thank adblock for replying to my complaint. They have cancelled my subscription and repaid the money into my account. It really shows how careful you have to be online now with automatic subscriptions , especially elderly as I am and computer illiterate
Thanks again to the people who helped me. I know now you are a reputable company

Date of experience: July 15, 2024

Reply from Total Adblock

Hi May,

Thank you for taking the time to provide us with your review. Your feedback is valuable to us, and we appreciate the information you've shared.

We'd like to take a moment to clarify our subscription renewal process and the introductory discount you mentioned. When customers sign up for our services on a monthly or annual subscription, they are offered an introductory discount. This special offer is our way of welcoming new customers and showing our appreciation for choosing our services.

It's important to note that, as detailed in our terms and conditions, which you agreed to when signing up, all our services automatically renew to ensure that your devices remain protected without any interruptions.

However, the introductory discount applies only to the initial subscription payment. Regarding renewal, the charges are at the regular rate, and these rates are subject to change. We want to keep our customers informed about this process, which is why we send out an email notice 30 days prior to the renewal date. This allows you to make an informed decision regarding your subscription and to be aware of any changes in pricing.

We're here to help you with any questions or issues you might be experiencing. To provide you with the best support possible, we have specific channels for different types of inquiries.

For technical support, we offer assistance exclusively through our chat services. Our dedicated tech support team is available to address any technical issues you might be facing with our products or services. Whether it's troubleshooting, software problems, or configuration assistance, our chat support is equipped to handle these matters efficiently.

If you have billing inquiries or concerns, these queries can be handled via any channel type. Our billing experts are ready to assist you with any questions related to payments, invoices, account details, and other billing-related matters.

We strive to provide a transparent and valuable service, and your review helps us in achieving that goal. If you have any further questions or need assistance with your subscription, please don't hesitate to reach out to our customer support team - https://help.totaladblock.com/. We are here to help you and ensure that your experience with our services is as smooth and secure as possible.

Kind regards,
Total Adblock Customer Care Team


Rated 5 out of 5 stars

Pain free browsing !!

Brilliant product. Have been using it for a number of years. I hate ads with a passion, it is just so intrusive.
Thanks Guys

Date of experience: July 25, 2024


Rated 4 out of 5 stars

Been using Adblock for a few years now.

Been using Adblock for a few years now. Ads were becoming pervasibly visible soon after my subscription expired. So it has been reinstallled.
Don't like their way of charging for each add-on and dribbling out the products in dribs and drabs. Why not all-in-one as in Nortons which I used for 15 or so years.

Date of experience: July 16, 2024