TelephoneJamaica.com Reviews

1,254  •  Excellent
TrustScore 4.5 out of 5

4.6

In the Telecommunications Service Provider category

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Reviews4.6

1,254 total


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Rated 5 out of 5 stars

Vey convenient

Very easy and convenient to call out of the country. Love the mobile recharge feature where you can send prepaid phone credit to family with ease.

Date of experience: July 07, 2024


Rated 5 out of 5 stars

You're Paying For Reliable Service

My family member receives the minutes right away and I enjoy not paying high fees to speak with my family. I haven't had an issue thus far. I feel secure and safe knowing I can rely on a service that works well.

Date of experience: July 05, 2024


Rated 5 out of 5 stars

Very easy to place a order.

Very easy to place a order.
Gives you option to send a text to the recipient so they can see that you have credited their phone.
Affordable rates and offers discounts too.

Date of experience: July 02, 2024


Rated 3 out of 5 stars

Communication Top Up

Like the order and invoice transaction reminder. Also like the text message option to sayong top up have taken place. Like the easy accessibility and flexible affordable amount. So far YOU are OK "Telephone Jamaica"
Thank you!

Date of experience: December 09, 2023

Reply from TelephoneJamaica.com

Hello,

Thank you for your review! However, your rating seems to contradict your comment. Three stars mean you are having some problems with our service. Did you perhaps mean to give 5 stars?

Your TelephoneJamaica team


Rated 5 out of 5 stars

Simply the Best!

After so many scam phonecard companies, I was pleasantly surprised at the service provided by TelephoneJamaica. Their app is brilliant, and topping up with a card or with Paypal is a breeze. Pinless dialing and phone book features mean I can connect to my loved ones with a single touch. And the rates for calls and texts are extremely competitive.I would highly recommend this company.It's quite simply the best I've found after years of searching.

Date of experience: June 26, 2022


Rated 5 out of 5 stars

I have been using this program for a…

I have been using this program for a while now to topup my girlfriend phone overseas and i never have any issues whatsoever everything went just smooth. I recommend this program to anyone who wants to send credit to their love ones or friends, thank you team telephoneJamaica

Date of experience: May 18, 2023


Rated 1 out of 5 stars

More Money Applied to Taxes Versus Number of Minutes

I feel in paying for anything, the taxes should not be more than what you are receiving. While this is a cheaper service to put minutes on the phone versus a monthly plan, there should be more money in taxes than the number of minutes the customer is paying.

Date of experience: August 18, 2023

Reply from TelephoneJamaica.com

Hello,

Thank you for your feedback! The only charge we apply is a minimal transaction fee. Some of the operators to whom you send recharges could also charge a VAT, but unfortunately that is something we cannot control, as we have no control over the rate exchange, that is also imposed by the local operator.

Your TelephoneJamaica team


Rated 5 out of 5 stars

This is wonderful!!

This is wonderful!!! Easy, clarity is great, affordable, trustworthy, secure site. Very easy to send credit overseas and they receive it immediately. Best thing happened with calling and purchasing credit for love ones Overseas. Very happy with service. Must mention great customer service, actually speaking to someone.

Date of experience: August 16, 2021


Rated 5 out of 5 stars

The service is amazing

The service is amazing, very quick to to up your phone and easy to used and it is very convenient to have a service as telephone jamaica.
I will always recommend this service to my friends.

Date of experience: March 21, 2024


Rated 5 out of 5 stars

It's been my first time using your…

It's been my first time using your service and will definitely continue..
I top up my kid's phone in jamaica practically on a daily basis..
The top up process is easy to use and price are very reasonable..
Excellent service 👏 thanks Telephone Jamaica 🇯🇲
Would definitely recommend to my friends overseas for them to use..

Date of experience: November 08, 2021


Rated 4 out of 5 stars

I think you offer a near excellent…

I think you offer a near excellent service. The only reason I did not give it a 5-star rating is because when credit is purchased online, the balance shown does not reflect the new purchase nor is there any indication that the purchase was successfully completed. One has to logout and login again in order to confirm the purchase and see the new balance.

Date of experience: April 13, 2022