1,522 total
I cannot say enough wonderful things about this company and every employee I have ever spoke with. They go above and beyond on every order. I have some older parts where the part number has worn off. They stay on the line with me until we find the correct part. Absolutely amazing customer service.
Date of experience: July 03, 2024
This little spray nasal works great and it is made in the USA. Received this product within a few days.
Date of experience: June 27, 2024
Fast shipping, well packaged, easy installation. Biggest issue for me was using the device. Sprayed one time so far, instructions not too clear. Learned more watching you tube videos regarding the operation. Enjoy the large screen and us expandable as our needs grow. Great product.
Date of experience: May 13, 2024
I order one part but it came as the wrong size. So i call the company and told them what had happen and they immediately corrected the mistake, and they send me the correct size with a quick turnaround. I was very please with the cooperation and satisfied with the whole outcome. In the future i would definitely order with this company again.
Date of experience: May 27, 2024
Part fit like a glove and was significantly cheaper than competitors. Shipping was fast and arrived well packaged. Would definitely use them again.
Date of experience: May 24, 2024
Customer service tech. Asked great questions, and offered great advice and suggestions regarding the products I needed to accomplish what I set out to do. They explained the products very well, and helped me get the setup I needed. Good product knowledge and great quality products too.
Date of experience: May 13, 2024
Spray Smarter was the on place I could find the valve I needed included the manufacturer. The price was good and I received the part in a very timely manner. I would definitely recommend them and would use them again.
Date of experience: May 12, 2024
Date of experience: June 21, 2024
Received product exactly as described. No hassle, just good service.
Date of experience: June 07, 2024
Ordered parts that looked like in picture on line but did not match what we got. Called and got the right ones ordered and they sent them with a return label to send others back. Customer service was very friendly and helpful.
Date of experience: May 12, 2024
DIY spray rig boom. I needed help badly.
I received the information/education needed to allow me the understanding on how to make my own spray boom.
The fittings, nozzles, sizes, to get the proper coverage without any space between the spray nozzle area.
Then ordering the parts needed was easy from their site. A piece of cake. They have my business going forward.
Date of experience: March 17, 2024
Reply from SpraySmarter.com
Glad to hear you got what you needed and the help you needed with ease! Excited to have your business going forward.
Fairly quick delivery but shipping costs make no sense. Way too expensive for a small envelope filled with 5 very small items.
Date of experience: April 15, 2024
The website was efficient and the catalog is expansive. Finding specific items is no issue though. Shipping is fast and the customer portal is comprehensive. I now trust them and would come here first in the future to find niche items.
Date of experience: March 15, 2024
Both items that I ordered were delivered quickly, as well as being reasonably priced.
Date of experience: May 08, 2024
I am a farmer in California, and I also own an irrigation company. Like all farmers, I need to be efficient in everything I do. Chris at SpraySmarter was the only person in the 4 companies I called who could answer my questions "quickly". That expertise always guides my purchase decisions. I have a simple rule of thumb for all our employess...."Make it easy for me to buy and I will". Thats what Chris did, obviously in agriculture it's always about doing the right thing, and the experience I had with the team at SpraySmater cemented a lifelong relationship. I have and will tell everyone I talk to about vendor partnerships that the SpraySmater team are my "Go To".
Matt Angell
Pacific Farming Company
Central Valley, California
Date of experience: January 03, 2024
Reply from SpraySmarter.com
Chris is one of the best, I will pass along the great review!
I live in Germany and wanted to upgrade the sprayer wands on my two backpack sprayers. There are several YouTube videos showing how to assemble a wand using brass components and allow the use of TeeJet nozzles. Finding the components in Germany was impossible and finding U.S. vendors who would ship to international customers was also a challenge. Fortunately all but one component for my two sprayers was available from SpraySmarter. I bought the blue 29PSI Constant Flow valve (11/16-inch threads) from another vendor. SpraySmarter shipped my order via USPS Priority Mail Express International, and I am very happy with the service.
Date of experience: June 14, 2023
Original shipment was lost by carrier. I was given a full refund and reordered the product which I received.
Several weeks later I received the original order. When I informed them of this and asked for return packaging, they told me to keep the item and thanked me for my business.
Each representative was very courteous and helpful!
I will definitely purchase from them again.
Date of experience: July 30, 2023
Reply from SpraySmarter.com
Thanks, Jacob! We look forward to having you back.
Seems scamy, rejected my order for some crap reason, asked me to call up during business hours, from Australia to US , no thanks .
Date of experience: November 10, 2023
Reply from SpraySmarter.com
Mr. Jackson, unfortunately we have a pretty tight fraudulent detection system for the safety of our online customers (sometimes it gets caught up on international orders), I am not sure how that seems "SCAMY". We have been in business for over 25 years as one of the leaders in online agricultural products, please feel free to reach out to our Customer Service at 877-475-9939 Monday - Friday 8am - 5pm Eastern Standard Time for any questions, and you are correct, we don't contract out our Customer Service to company's that answer 24/7 and don't understand our products, we are sorry for your experience.
The package was delayed in the mail being lost temporarily. But the company refunded when it finally arrived and was returned. Great service thank you
Date of experience: January 31, 2024
Reply from SpraySmarter.com
We are very sorry for the inconvenience with this shipping situation, it appears the shipping was held up due to "no access to the property" and was delivered the following day. We issued a credit for the parts but not the shipping since you received the parts. Unfortunately, we have no control over the shipping process once it leaves our facility. If you would like to return the parts we will issue a credit for the shipping as well. Please call our Customer Service line at 877-475-9939.
Update 2/26 - we have received the returned parts and are crediting you for the freight as well, again sorry for any inconvenience.
Chris in Customer Service went so far as to record a video showing how nozzle bodies, tips, and caps fit together on a TeeJet poly spray gun. Outstanding service!
No other company has ever done for me.
Ken
Date of experience: February 06, 2023
