Sparked Host Reviews

1,772  •  Excellent
TrustScore 4.5 out of 5

4.6

In the Gaming service Provider category

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Rated 3 out of 5 stars

Decent game hosting company

Decent game hosting company. However, I encountered a lot of issues while hosting with them.
Pros:
1. Cheap
2. Community support
3. Doesn't have a plugin/player limit

Cons:
1. Server lag when NONE of the metrics were at its full
2. Backups take years to download and downloading a .jar from the server also takes incredibly long. (My internet is fine)
3. The ticket support is quite slow. I understand that the customer support group has numerous tickets, but, it shouldn't mean an above 6h response time.
4. The site is slow to load on Microsoft Edge

Date of experience: August 07, 2024


Rated 1 out of 5 stars

Really bad support

The support for this service is really poor and unprofessional. It feels like the hosting is managed by inexperienced individuals, and my server is always running slowly. When I contacted support about the issue, they just blamed me for the problem, even though it turned out to be a problem with their control panel. Unfortunately, the issue still hasn't been resolved to this day.


They also offer incentives for giving positive reviews, so that would explain why they have a large number of positive reviews that are fake. I know this cause they tried doing the same thing to me! I'm pretty sure that's against Trustpilot guidelines. It's really sketchy of this host.

Date of experience: July 01, 2024

Reply from Sparked Host

Hi Max,

I have requested information so I can contact you about your review.

I am concerned that this review does not reflect Sparked Host’s practices as a company - our customer support is top notch and we do not provide any review incentives to any customers as this would ascertain a breach of TrustPilot guidelines.

Majority of our reviews are gathered through automatic invites sent by Trustpilot and the rest are organic reviews - we once again, do not offer any incentive for any form of review, positive or negative - but we do ask for you to review us where you have received positive experiences.

Regards

Jake W
CCO/CHRO @ Sparked Host


Rated 5 out of 5 stars

The only server provider I use!

I've been overall using sparked for over a year now religiously because I never feel the prices are unfair and I never feel as though I'm not getting what I pay for. I've never had any major problems with the service and any minor inconveniences I have the staff always take care of it, mostly I use it for minecraft servers with friends but also used it for valhiem and didn't have an issue. Overall 10/10 always go back to them when I need a server!

Date of experience: July 31, 2024

Reply from Sparked Host

Hi,

Thanks for your review. Customer reviews help us to improve and understand your experience regardless negative or positive. On this occasion, thank you for your amazing 5-star review! :)

Regards

Jake W
CCO/CHRO @ Sparked Host


Rated 5 out of 5 stars

support is super fast and…

support is super fast and knowledgeable, prices are fair, and the performance is amazing (at least on Minecraft enterprise and extreme, I have not tested other games)

Date of experience: August 03, 2024

Reply from Sparked Host

Hi,

Thanks for your review. Customer reviews help us to improve and understand your experience regardless negative or positive. On this occasion, thank you for your amazing 5-star review! :)

Regards

Jake W
CCO/CHRO @ Sparked Host


Rated 1 out of 5 stars

Terrible

Terrible
Don't buy this product, i was told a 6gb server would be what i needed from a member of their support chat. I then bought 8gb to be safe and it did not work, maxed out on ram and crashed a bunch of times. and they wont refund. Horrid.

Date of experience: August 08, 2024


Rated 5 out of 5 stars

Awesome

I decided to give 5 stars for many reasons.
Firstly the prices. These are really cheap compared to other companies. I enjoy it since 3 years ago.
Secondly the support, very qualified. Sometimes they're so much slow about answering time due to many customers asking for a help but nvm as I told the prices cover that lack.
The most recommended company for buying VPS and/or Minecraft Hosting products.

Date of experience: July 16, 2024

Reply from Sparked Host

Hi,

Thanks for your review. Customer reviews help us to improve and understand your experience regardless negative or positive. On this occasion, thank you for your amazing 5-star review! :)

Regards

Jake W
CCO/CHRO @ Sparked Host


Rated 5 out of 5 stars

i am not a native american but

i am not a native american but, the response time and the diligency of the workers was top notch 5 stars obviously.

Date of experience: August 03, 2024

Reply from Sparked Host

Hi,

Thanks for your review. Customer reviews help us to improve and understand your experience regardless negative or positive. On this occasion, thank you for your amazing 5-star review! :)

Regards

Jake W
CCO/CHRO @ Sparked Host


Rated 5 out of 5 stars

my bot is #1 in trending thanks to sparkedhost

I've been sparkedhost since September, 2022 and this is my second five star review.

My Discord bot has been listed as #1 in trending by Discord in the app directory, and have been reached out to by a discord dev rel staff, thanks a lot sparkedhost for bringing my bot to where it is today :)

Date of experience: July 16, 2024

Reply from Sparked Host

Hi,

Thanks for your review. Customer reviews help us to improve and understand your experience regardless negative or positive. On this occasion, thank you for your amazing 5-star review! :)

Regards

Jake W
CCO/CHRO @ Sparked Host


Rated 5 out of 5 stars

My opinion about SparkedHost

My two tickets on here, because it's perfect the host and you don't need help, were responded perfect by the team, the person that helped me more than anyone was Esteban M. Thank you for helping me with my problems :D

Date of experience: July 17, 2024

Reply from Sparked Host

Hi,

Thanks for your review. Customer reviews help us to improve and understand your experience regardless negative or positive. On this occasion, thank you for your amazing 5-star review! :)

Regards

Jake W
CCO/CHRO @ Sparked Host


Rated 5 out of 5 stars

Sparked Hosting Support!

I had a fantastic experience with Esteban M. He helped me set up my bot incredibly quickly and smoothly, with no issues whatsoever. great hosting site. Highly recommend his services!

Date of experience: July 19, 2024

Reply from Sparked Host

Hi,

Thanks for your review. Customer reviews help us to improve and understand your experience regardless negative or positive. On this occasion, thank you for your amazing 5-star review! :)

Regards

Jake W
CCO/CHRO @ Sparked Host


Rated 5 out of 5 stars

Very helpful and knowledgeable

Esteban was very helpful, answering every question thoroughly. Esteban along with other service from sparkedhost has been very knowledgeable and able to help and respond quickly.

Date of experience: July 16, 2024

Reply from Sparked Host

Hi,

Thanks for your review. Customer reviews help us to improve and understand your experience regardless negative or positive. On this occasion, thank you for your amazing 5-star review! :)

Regards

Jake W
CCO/CHRO @ Sparked Host


Rated 5 out of 5 stars

Quick time of answer

I hired a service and had a problem because of the optimization, I opened up a ticket and got surprised by the quick answer time, the help was amazing, I have nothing bad to say.
(I'm sorry if there's something bad, I'm from Chile and don't know a lot of english)

Date of experience: June 07, 2024

Reply from Sparked Host

Hi,

Thanks for your review. Customer reviews help us to improve and understand your experience regardless negative or positive. On this occasion, thank you for your amazing 5-star review! :)

Regards

Jake W
CCO/CHRO @ Sparked Host


Rated 5 out of 5 stars

Nothing to complain about

Beautiful hoster. I'm hosting a Minecraft Server and I will rate it based on my experience in that regard.

I really have nothing to complain about. The price is probably the best out there, although I cannot guarantee that. There could be a cheaper option idk of.

The support is beautiful. Again, nothing to complain.
(Tip: They also have a Discord server, if you have any small issue, you'll probably be quicker asking for help over there.)

Negatives:
The only negative I've had so far is a small technical issue with not being able to delete the server backups. Again, the support is great, so it's not a big deal.

Date of experience: July 05, 2024

Reply from Sparked Host

Hi,

Thanks for your review. Customer reviews help us to improve and understand your experience regardless negative or positive. On this occasion, thank you for your amazing 5-star review! :)

Regards

Jake W
CCO/CHRO @ Sparked Host


Rated 5 out of 5 stars

My experience was very good with them

My experience was very good with them, answers are answered quickly, plans are good price, been with them for multiple years now, no complaints. As my projects keep growing in users, SparkedHost has still managed to stay my number 1 host for price and quality of packages. Special thanks to Akos K. for helping me out.

Date of experience: June 28, 2024

Reply from Sparked Host

Hi,

Thanks for your review. Customer reviews help us to improve and understand your experience regardless negative or positive. On this occasion, thank you for your amazing 5-star review! :)

Regards

Jake W
CCO/CHRO @ Sparked Host


Rated 5 out of 5 stars

Great for Discord bot hosting!

I use SparkedHost to host my Python-based Discord bot. The prices are great. Excellent uptime on my service. The one occasion I found myself submitting a support ticket, the response time was under 10 minutes and they had an immediate resolution to my issue. I highly recommend using SparkedHost if you need to host your Discord bot.

Date of experience: July 02, 2024

Reply from Sparked Host

Hi,

Thanks for your review. Customer reviews help us to improve and understand your experience regardless negative or positive. On this occasion, thank you for your amazing 5-star review! :)

Regards

Jake W
CCO/CHRO @ Sparked Host


Rated 5 out of 5 stars

They were very patient and kind with me…

They were very patient and kind with me even though I was being a bit of a nuisance for not understanding anything about Hosting or server stuff. I got the 9GB package and so far I have had no issues server wise! Genuinely as someone who has never bought a host server for MC and looked around for what felt like hours I'm glad I went with Sparked Host. <3

Customer service ;; 10/10
- Timely and orderly responses.
- Extremely patient with people new to these kinds of things.
- Helpful benefits.
- Very kind, I didn't once feel like I was getting talked down to for asking to many questions or not knowing something extremely simple.

Server ;; 10/10
- Runs surprisingly smooth with a handful of people.
- Tons of configuration you can change up and. relatively easy to access and manage once you find it.
- In my opinion they are very fair for their prices because not only are you getting an amazing server but again their quality customer service that actually helps.

Date of experience: July 02, 2024

Reply from Sparked Host

Hi,

Thanks for your review. Customer reviews help us to improve and understand your experience regardless negative or positive. On this occasion, thank you for your amazing 5-star review! :)

Regards

Jake W
CCO/CHRO @ Sparked Host


Rated 5 out of 5 stars

Fantastic support experience

My Minecraft Server was having some issues that I couldn't figure out myself. Made a support ticket, looked at some solutions, tried them out and now everything is working incredibly well. Thanks to Matias C. my Minecraft server is now up and running again, ready for me and my friends to enjoy the game!

Date of experience: June 11, 2024

Reply from Sparked Host

Hi,

Many thanks for your review and we look forward to continued business with you :)

Thanks,
Jake W
CHRO/CCO @ Sparked Host LLC
jake.w@sparkedhost.com


Rated 5 out of 5 stars

BEST HOSTING

this hosting is SO SOSOSOSO helpful and so nice, i had a lot of issues and they all fixed it! big hostings are nothing compared to them.

Date of experience: July 17, 2024

Reply from Sparked Host

Hi,

Thanks for your review. Customer reviews help us to improve and understand your experience regardless negative or positive. On this occasion, thank you for your amazing 5-star review! :)

Regards

Jake W
CCO/CHRO @ Sparked Host


Rated 5 out of 5 stars

Matias Helpful

I don't like other staffs they don't even help matias helped better and it was 10:00PM to 1:19AM they wasted my time just matias made the time worth

Date of experience: July 10, 2024

Reply from Sparked Host

Hi,

Thanks for your review. Customer reviews help us to improve and understand your experience regardless negative or positive. On this occasion, thank you for your amazing 5-star review! :)

Regards

Jake W
CCO/CHRO @ Sparked Host


Rated 5 out of 5 stars

#1 Hoster on the market

Oh my god, this is the best. Just yesterday I started hosting a Discord bot, and it's been wonderful! If your wondering to get this: DO! It's so cheap (like £2) to host four bots with 110% CPU!

In the this bundle you also get DDoS protection which is wonderful for heavy duty bot hosting (ig).

But MASSIVELY recommend if you would like to host Minecraft servers, dc bots and etc...

Date of experience: June 12, 2024

Reply from Sparked Host

Hi,

Many thanks for your review and we look forward to continued business with you :)

Thanks,
Jake W
CHRO/CCO @ Sparked Host LLC
jake.w@sparkedhost.com