Libsyn Podcast Hosting Reviews

Using the Libsyn podcast website is easy and intuitive. And I appreciate the (?) bubbles that I can click on to get immediate understanding about each section. The data is great, tool

Date of experience: February 11, 2024

Have been with Libsyn since 2005. Love them and I, a disabled veteran, can afford them. Currently host three podcasts with them and they are the only host I have recommended in my latest edition of my book on podcasting.

Date of experience: February 07, 2024

Top notch customer support. Chris provided very timely support and simplified the solution for me. This is the second time I've accessed customer support and they have been great both times. Very responsive.

In today's world for most companies, customer support can be a black hole and a worthless waist of time. Not so as Libsyn. I really appreciate the responsive and knowledgeable help Libsyn provides. Huge value in today's online world.

Date of experience: March 05, 2024

People always make great effort to be helpful and provide support. I am new to podcasting but so far has been excellent experience. Great value.

Date of experience: February 11, 2024

A real exchange with a real person. The response I received was quick, specific, and very helpful. I wasn't just directed (by a bot) to a series of FAQ pages to read. Instead, my specific question was addressed. When I asked a followup question, that also received a response very quickly. Honestly, I was shocked at how un-frustrated I was with the help process!

Date of experience: February 21, 2024

Rich was very attentive to my request and was able to help me set up my account with Libsyn. Great customer support!

Date of experience: March 06, 2024

I was very pleased with the quick response and resolution of my YouTube upload issue. Thank you!

Date of experience: March 07, 2024

I've been with Libsyn for nearly 9 years, almost never an issue and, when there was one, it was super easy to get ahold of a human to sort it out. Can't say enough good things about them.

Date of experience: February 27, 2024

Prompt and supportive response. Have found Libsyn to be amazing hosting my podcast for many years.

Date of experience: March 05, 2024

You definitely get what you pay for! Every other hosting site feels janky and the free services don't even come close. Intuitive UI.

Date of experience: January 14, 2024

Super prompt, generous & professional customer service! Rarely experienced anywhere else. So great, thank you for quick attention & kind response! Above and beyond!

Date of experience: March 02, 2024

Rich H., Podcaster Support was very helpful and timely in responding to my questions. Rich provided the great service that I've come to expect when working with Libsyn. Thank you!

Date of experience: February 21, 2024

Rich H. in customer support handled my problem with grace, skill and a friendly attitude. I am going to talk up Libsyn with my publishing colleagues, and mention Rich H. in particular. In a world of shoddy customer service, Libsyn is several cuts above.

Date of experience: February 05, 2024

Fast response. My service request was fixed on the first inquiry.

Date of experience: March 07, 2024

So far, filling out the Podcast Upload Page is very easy and is very quick. I especially like the Dashboard where you can see your performance stats! Happy to continue to Libsyn!

Date of experience: January 11, 2024

We used Libsyn back in 2005 when another friend and I started podcasting. There were very few hosting options back then, so we went with Libsyn and were happy.

I chose them again and the things they learned in the last 15 years make the experience even better. I haven't even began to explore all of the cool features they have.

Date of experience: January 24, 2024

After more than ten years hosting two other podcast shows with Libsyn, I've just added my 3rd. All I can say is that the service has always been reliable, and now Libsyn 5 takes that experience to a new level.

Date of experience: December 31, 2023

Libsyn is easy to use and has set me up for successful.

Date of experience: February 02, 2024

Representative, was not being helpful in the beginning. I explained my issue and what they needed to do on their end but he still ended up giving me resolutions (WHICH I ALREADY DID PRIOR TO SENDING THE EMAIL) that doesn't help and insist on having a problem on my part when in my first email to you guys I already explain what I did and that you guys needed to fix the RSS feed HTML code.. In our last email, he finally did what he had to do. This could've have been way easier and less back and forth if the representative read and comprehend my email.

Date of experience: January 17, 2024

One of the destinations for my podcast (only one of them) failed to update to include my most recent episode. I was very certain it was the destination's problem--but, just in case, I asked our team at Libsyn. Sure enough...everything was fine on the Libsyn end, but they checked it right away which helped determine that it was the destination that needed to get its act together (which it did, 36 hours late...sigh...). The Libsyn team has always been responsive, and very quickly, when needed.

Date of experience: January 09, 2024