G2A.COM Reviews

289,440  •  Average
TrustScore 3.5 out of 5

3.6

In the Gaming service Provider category

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Reviews3.6

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Rated 1 out of 5 stars

I purchased a Steam code

I purchased a Steam code. Never recieved it.
Seller sent a link to activate another steam account via his a given email. And the "guide" to do this reads that now i can play the game on that account!
I have purchased several games and instantly recieved Steam code to activate on MY account.
This below is from G2A's Terms and conditions.
"The game activation code as mentioned in point (a)(i) above is assigned to the Buyer’s account on an external platform that offers a video game to download."

Date of experience: July 30, 2024


Rated 5 out of 5 stars

I respect your company

Prices are lower than in stores in our region. And as far as I've bought from you, it's never happened that the code didn't work or it was used just wow, I even recommended your company to my friends ;)

Date of experience: July 28, 2024


Rated 5 out of 5 stars

Hi access account

Hi, I can't access my account, when I log in it asks me to enter the verification code received by text message but the code doesn't reach me. Can you please unblock my account? You can send the verification code to my cell phone by sms

Date of experience: July 28, 2024

Reply from G2A.COM

Hello! Please contact our specialists at support@g2a.com and describe your problem to them so they can look into it. They will answer to you as soon as possible.

Regards,
James, G2A Team


Rated 5 out of 5 stars

I downloaded the "free" Fallout London…

I downloaded the "free" Fallout London and installed it with my newly purchased Fallout 4 GOYE, which I bought on GOG. All went smoothly. My only criticism being that I already owned Fallout 4 on Steam and I couldn't get Fallout London to install there. Having said that I am delighted with the new Fallout London game, which effectively cost me less than £15! A snip :-)

Date of experience: July 25, 2024

Reply from G2A.COM

Hi!

We're glad we could provide you with a positive experience! Thank you for the five stars and your trust.

Will
G2A Team


Rated 5 out of 5 stars

lower prices and never got scammed

lower prices especially for the first game i bought named sea of thieves, sea of thieves was like 40 euros on microsoft store and i bought a cd key for just 17 euros and it was an anniversary edition too

Date of experience: July 11, 2024

Reply from G2A.COM

Hello! Thanks for the five stars! It's a great honor for us. We're pleased to have been of assistance to you.

Regards,
James, G2A Team


Rated 1 out of 5 stars

Not worth, scam games

So unworthy purchase, the title "Diamond" keys are just a thrist trap. The games you get are half developed overpriced games just so they can fall into this category of a "premium" purchase. Yeah such a huge scam, will never buy this again ever in my life.

Date of experience: July 24, 2024


Rated 5 out of 5 stars

G2A is top

Almost all of my game purchases are through g2a because of the deals and reliable/ trustworthy dealers. I have never had any issues of any kind.

Date of experience: July 28, 2024


Rated 5 out of 5 stars

Amazing deals with security

Awesome company which gives you great deals on games that may no actively have a sale or a worse sale, you can be confident that you won't get scammed with their return policy and get the products fast!

Date of experience: July 19, 2024

Reply from G2A.COM

Hello! Thank you for the fantastic rating! It's a great pleasure to know that you are satisfied with our marketplace.

Regards,
James, G2A Team


Rated 5 out of 5 stars

It’s legit

It’s legit, got my keys without issues! Makes me comfortable shopping here knowing their products do actually work

Date of experience: July 27, 2024

Reply from G2A.COM

Hello! We're glad we could provide you with a positive experience! Thank you for the five stars and your trust.

Regards,
James, G2A Team


Rated 4 out of 5 stars

Could have been better

Could have been better. Pay close attention to discriptions, as you may accidently purchase something that is totally unusable. They will not refund you if this is the case.

Date of experience: July 21, 2024

Reply from G2A.COM

Hello! I've checked your order and I can't see any issue since the item was shipped, displayed and you didn't contact the seller about this order. However, if you have any issue with your purchased item then you will have to contact the seller, as they are responsible for selling items and ensuring they work. They are the ones dedicated to solving any issues with the items. You can do it via this link: https://dashboard.g2a.com/orders-history -> "View details" - "Contact seller".

Regards,
James, G2A Team


Rated 5 out of 5 stars

Great service

I was able to get cheap games keys for all my friends and me to play together 10/10 otherwise it wouldnt have been possible

Date of experience: July 28, 2024


Rated 5 out of 5 stars

The products I have ordered, dragons dogma 2, pacific drive deluxe, dead island 2

The products that I have ordered were exactly as discribed process was easy and %100. Got my keys and installed them right away. Just understand that you need to read everything before you buy. There some that are (keys) and some that are (accounts) that you use to play the games.. so if you want to own the games on your account make sure to read carefully that it says it's a (key) not a (account). And so far have not been disappointed. Thank you.

Date of experience: July 27, 2024

Reply from G2A.COM

Hello! Wow, five stars! It's a reason to celebrate for us. Thank you for your support and trust.

Regards,
James, G2A Team


Rated 1 out of 5 stars

Was good in the current years but now…

Was good in the current years but now today i've been scammed from a dodgy seller, rather then just refunding me and following it up wit the seller ( like most customer service teams do) they pulled the '' i cant help you follow it up with the seller blah blah ''

nice work!

Date of experience: July 28, 2024

Reply from G2A.COM

Hi! For a more precise solution, please submit additional order details via Trustpilot.

Regards,
James, G2A Team


Rated 5 out of 5 stars

Amazing website

Well, tbh, I think it's amazing how cheap everything here is, and I love that it's like that because I'm able to buy stuff for myself and stuff for my girlfriend. I definitely do recommend using this though.

Date of experience: July 20, 2024

Reply from G2A.COM

Hi! We’re so grateful for your 5-star review! It's awesome to know you had a good experience. Hope to see you back soon!

Regards,
James, G2A Team


Rated 5 out of 5 stars

Great price. Quick delivery.

G2A helps save a lot on games and software. And improvements over the years have improved delivery times for purchased keys. 10 years ago you had to wait 5 - 30 minutes for a key. Now, most sellers delivery instantly. Great service.

Date of experience: July 24, 2024

Reply from G2A.COM

Hi!

Thank you for the wonderful review! We're proud that we could be of assistance to you. Welcome back anytime!

Will
G2A Team


Rated 1 out of 5 stars

Avoid using the platform - Scammers

They allow sellers to sell steam accounts instead of actual digital keys as expected as a buyer. Seller will refuse to refund and will change the account information as they have creation information used in recovery. Selling steam accounts is against the Steam ToS.

Looking at the reply from G2A you can clearly tell they support such nefarious sellers as it makes them money :^).

Date of experience: July 26, 2024

Reply from G2A.COM

Hi!


I am sorry to hear that your order is not what you expected.

I checked your order and I can see that you have purchased a product that it's not a digital key but a separate account on the platform: "Baldur's Gate 3 (PC) - Steam Account - GLOBAL"

I understand that this was perhaps a mistake and I do sympathize with you but all the information on this product has been correctly added in the description and title.

We do not want to provoke any confusion to our users. For this reason, in each digital item information for Steam accounts you can find information like this: ,,..this is not a digital code and it cannot be activated on an existing Steam account. This is a unique account for one customer only..."

We understand your perspective and we also take very seriously the fact that you are not satisfied because of your last transaction but allow me to clarify that we're a marketplace and you bought a product from an independent seller therefore decision about any potential solution depends on him.

Will
G2A Team


Rated 3 out of 5 stars

I'm not sure which purchase this was…

I'm not sure which purchase this was for, but it should either be the bioshock collection or bioshock standalone. Stand alone was fine, but I had to purchase the key after I purchased a steam global key for the bioshock collection. When I tried to activate the collection code it said not available in your country. I live in the US and it said global. Wasted money unfortunately.

Date of experience: July 24, 2024

Reply from G2A.COM

Hello!

Thank you for sharing this with us.
If you encountered any issue with your purchase, you will need to contact your seller directly, as he is the one responsible for the digital item.

Detailed information on how to contact your seller is right here: https://supporthub.g2a.com/marketplace/en/Problem-Solving/how-can-i-contact-the-seller-if-i-have-a-question-or-problem-with-my-product

I'd like to mention that our sellers can be in different time zones, they can have different working days, etc., that's why we need to leave them some time to resolve this matter.

Regards
Will
G2A Team


Rated 1 out of 5 stars

Terrible experience

Terrible experience, product was miss sold, made very difficult to install anything and extremely dismissive of any complaints or asks for support. Save your money and don’t buy from this company. It’s also unclear how legal a lot of the services they are offering are

Date of experience: July 11, 2024

Reply from G2A.COM

Hi!

Please provide us with more details of your order via Trustpilot, so we can help you look into it.

Regards
Will
G2A Team


Rated 1 out of 5 stars

Seller Scam

Seller Scam

- Seller Sold an invalid license (Adrobe PDF Pro) for Apple. No refund, bad communication..

Don't buy anything here!

Date of experience: June 15, 2024

Reply from G2A.COM

Hi! For a more precise solution, please submit additional order details via Trustpilot.

Regards,
James, G2A Team


Rated 5 out of 5 stars

Works great for buying keys

Works great for buying keys, have been using for years and never had a problem. Recommend to anyone looking for cheap keys.

Date of experience: July 29, 2024

Reply from G2A.COM

Hi!

You're amazing! Thanks for the 5 stars. We're so glad you loved your experience with us. Come back anytime!

Will
G2A Team