Buy Boat Fridges Reviews

31  •  Excellent
TrustScore 4.5 out of 5

4.7

In the Appliance Store category

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Reviews4.7

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Rated 5 out of 5 stars

Would definitely recommend buying thru them.

Great costumer service and experience thru out purchase and delivery process. Item arrived even before quoted time. Great product.

Date of experience: July 03, 2024

Reply from Buy Boat Fridges

Dear Emilio, Thank you so much for your positive feedback! We're thrilled to hear that you had a great customer service experience throughout your purchase and delivery process. It's fantastic to know that your item arrived ahead of the quoted time and that you are happy with the product. We appreciate your support and look forward to serving you again in the future!

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Rated 5 out of 5 stars

Old school service

In a world of no service these guys are old school. Masoud went above and beyond. I highly recommend doing business with this company.

Date of experience: June 25, 2024

Reply from Buy Boat Fridges

Hi Andy, Thank you so much for your kind words! We're thrilled to hear that Masoud went above and beyond to provide you with exceptional service. At our company, we pride ourselves on maintaining that "old school" dedication to customer satisfaction. Your recommendation means a lot to us, and we look forward to serving you again in the future!


Rated 5 out of 5 stars

They stayed on top of my order till the very end

Very professional people and super helpful. They took the time and answered all my questions and explained the differences between a couple of models. They even called a few days later to make sure I got product and I was happy with it.

Date of experience: June 18, 2024

Reply from Buy Boat Fridges

Dear Tory,
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Our goal is to ensure that every customer feels informed and satisfied with their purchase, so it's wonderful to know that we were able to answer all your questions and help you choose the right model. Following up to ensure your satisfaction is part of our commitment to excellent service. We appreciate your feedback and look forward to assisting you again in the future!


Rated 5 out of 5 stars

Company representative was very patient and knowledgeable…

Company representative was very knowledgeable on the different types of marine refrigerators available for my boat and was able to accurately answer technical questions about slight differences in very similar models. This made me very confident with my particular purchase

Date of experience: June 13, 2024

Reply from Buy Boat Fridges

Dear Michael, Thank you for sharing your experience! We're delighted to hear that our representative's knowledge and expertise helped you make an informed decision about your marine refrigerator. Ensuring our customers have confidence in their purchases is a top priority for us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new marine refrigerator!


Rated 5 out of 5 stars

This was the best customer service…

This was the best customer service experience in a very, very long time. They went so far above and beyond that it was truly amazing! Their team is incredible, and their products and prices are great! We want to give a huge “thank you” to Masoud who we worked with: he honestly saved our trip—he was gracious, thoughtful, and so incredibly accommodating. Thank you!!! We will always buy from Buy Boat Fridges and M Marine.

Date of experience: May 08, 2024

Reply from Buy Boat Fridges

Dear Kimberlee,

Thank you so much for your heartfelt review! We are absolutely delighted to hear that you had such an outstanding customer service experience with us. Our team strives to go above and beyond for our customers, and it's incredibly rewarding to know that our efforts made such a positive impact on your trip.

Masoud will be delighted to hear your kind words. He truly represents the dedication and commitment we strive to offer every customer.

Your loyalty and support mean the world to us. We look forward to serving you in the future and continuing to meet your needs with exceptional service. If you ever need anything else, please don’t hesitate to reach out. Safe travels!

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Rated 5 out of 5 stars

Excellent Service and Communication

This company was very good at communicating when my order would arrive and other important shipping and installation details. Delivery was quick once shipped with a quality LTL carrier

Date of experience: June 14, 2024

Reply from Buy Boat Fridges

Dear Lorri, Thank you for sharing your experience! We're glad to hear that our communication and shipping processes met your expectations. Ensuring timely and clear communication about order status and installation details is a priority for us, and we're pleased that you found our delivery prompt and efficient with our quality LTL carrier. We appreciate your feedback and look forward to serving you again!


Rated 5 out of 5 stars

Purchase of Vitrifrigo Refrigerator

Great experience with awesome follow through. The unit came as expected. The sales technician applied his depth of knowledge in the product that was sold. Gave me clues on installation and such. It was a rewarding experience

Date of experience: March 24, 2024

Reply from Buy Boat Fridges

Thank you so much for taking the time to share your experience, Jim! We're thrilled to hear that you had a great experience with us and that our team was able to meet your expectations. Providing exceptional service and support is always our top priority, and we're glad to hear that our sales technician was able to assist you effectively and provide valuable insights for the installation process. Your satisfaction is incredibly rewarding for us, and we're grateful for the opportunity to serve you. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing us, and we look forward to serving you again in the future.


Rated 5 out of 5 stars

Masoud is an amazing representative

Masoud is an amazing representative! Knowledgeable about his products. Takes the time to research if necessary. Answers calls and returns messages quickly. We were so happy to work with him that we recommend him to our fellow cruisers. He is good at his job because he's interested in helping his clients.

Date of experience: April 28, 2023

Reply from Buy Boat Fridges

We're beaming with gratitude for your wonderful 5-star review Kristine! We're thrilled to have you as a satisfied customer of Buy Boat Fridges and we sincerely appreciate your kind words! We look forward to delivering another excellent experience to you the next time you visit BBF!


Rated 5 out of 5 stars

The rather expensive fridge and freezer…

The rather expensive fridge and freezer door handles came promptly and fit perfectly. The original handles lasted 38 years, so no complaint there.

Date of experience: March 24, 2024

Reply from Buy Boat Fridges

Thank you, Robert, for sharing your experience with us! We're thrilled to hear that the fridge and freezer door handles you ordered arrived promptly and fit perfectly. Should you have any questions or need assistance in the future, please feel free to reach out. We're here to help!

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! The staff went above and beyond to arrange shipping to my corner of the world. Even after the sale they were very responsive and addressed all problems along the way almost immediately. Would definitely buy from them again.

Date of experience: November 30, 2023

Reply from Buy Boat Fridges

Your support and positive feedback are a tremendous boost to our team. We're thankful for customers like you who make our work so rewarding! We're truly grateful for your trust in us Bradley and we can't wait to continue serving you with excellence.


Rated 5 out of 5 stars

Great experience

Great experience, would order again! Retired contractor living Az, ordered online from buy boat fridges.com,
After much research! Shipped 2300+ miles, with many pics, of before shipping. Arrived with barely noticeable tiny ding in frame! Informed Masoud, within the week of drop shipping to front doo, in rural area I had my new face frame delivered as well!! Communication and response times almost immediately.
Doing a custom cargo trailer camper, wanted a 12v fridge, done with absorption type never cold, propane
System fridges. Running now the fourth day with unseasonably high ambient temperatures on 300ah lifepo4 batteries and still at 13.2v from fresh charge!
Charting the compressor status, am impressed with the performance and battery usage, have no reason to believe in warmer az weather it won’t perform well!
So don’t hesitate to drop ship a designed for Rv use 2/3rd’s the way across country, i would do it again & recommend any one needing this type fridge for their needs!! And the shipping charges were very competitive, actually below what other online places charged 👍 Thanks Buy Boat fridges.com🤓

Date of experience: September 18, 2023

Reply from Buy Boat Fridges

We're delighted to hear that you had a 5-star experience with us Tom! Our team works hard to provide top-notch service and your feedback is truly rewarding. We're thankful for your business and look forward to continuing to exceed your expectations.


Rated 5 out of 5 stars

Impressive delivery times

Impressive delivery times, and I really appreciated the call ahead from customer support the day of delivery. It allowed me to notify the marina ahead of time and made receiving the fridge a breeze. The install went well and we love our new fridge.

Date of experience: December 20, 2023

Reply from Buy Boat Fridges

Thank you so much for your glowing 5-star review Ian! We're thrilled to hear that our delivery times impressed you, and we greatly appreciate your kind words about our customer support's proactive call. It's fantastic to know that this made the delivery process smooth for you, especially with the marina coordination. We're delighted that the installation went well, and you're now enjoying your new fridge. Your satisfaction is our priority, and we look forward to serving you again in the future!


Rated 5 out of 5 stars

Absolutely perfect on their customer…

Absolutely perfect on their customer service. I Own an rv manufacturing company and will be buying all my fridges from them from here on. Fridge showed up in perfect condition.

Date of experience: January 09, 2024

Reply from Buy Boat Fridges

Thank you for your fantastic review! We're thrilled to hear that you found our customer service absolutely perfect. It's an honor to have your RV manufacturing company as a valued customer. We appreciate your decision to choose us for your fridges and are committed to maintaining the high standards that earned your trust. If there's anything you need in the future, we're here for you. Here's to a great partnership, and thank you for your future loyalty!

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Rated 5 out of 5 stars

Wonderful Experience!

The price was very competitive and our sales rep kept in touch until the fridge/freezer got delivered. Great customer service. Would use them again and highly recommend them as well.

Date of experience: September 21, 2023

Reply from Buy Boat Fridges

Your positive review is a testament to our hard work, and we're truly appreciative of your business. Your satisfaction is our ultimate goal, and we're honoured to have achieved it!


Rated 5 out of 5 stars

The man I talked with was extremely…

The man I talked with was extremely helpful and knowledgeable about the product and my situation. He listened to my concerns and questions and was very honest. He absolutely set me in the right direction and he actually saved me money with his advice.

Date of experience: February 07, 2023

Reply from Buy Boat Fridges

We're beaming with gratitude for your wonderful 5-star review! It's customers like you that make BuyBoatFridges.com a joy to serve. Thank you for your continued support Robert, and we eagerly await the opportunity to assist you again soon.


Rated 5 out of 5 stars

Service A+ after few attempts with…

Service A+ after few attempts with other parts stores, I got the right fridge parts and customer service verified it was correct.

Date of experience: October 19, 2023

Reply from Buy Boat Fridges

Your 5-star review made our day! We're thrilled that you had a great experience with us Doug. We appreciate your support and are committed to maintaining the high standard of service you've come to expect from Buy Boat Fridges!


Rated 5 out of 5 stars

Fast to recognize parts needed fast to…

Fast to recognize parts needed fast to deliver.

Date of experience: May 15, 2024

Reply from Buy Boat Fridges

Dear William, Thank you for your feedback! We're thrilled to hear that you found our parts recognition and delivery service to be efficient. Our team is dedicated to ensuring that our customers receive exactly what they need as quickly as possible. Your positive experience is a testament to our commitment to maintaining high standards of service and reliability.
Thank you once again for choosing our service. We look forward to serving you again in the future and continuing to meet your needs with speed and accuracy.

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Rated 5 out of 5 stars

I recently purchased a Retrifrgo fridge…

I recently purchased a Vitrifrigo fridge from BuyBoatFridges.com and my experience has been nothing short of excellent. The quality of the product is top-notch, exceeding my expectations in every way. It's clear that this company prioritizes quality and customer satisfaction above all else.

The customer service was outstanding. The team was responsive, professional, and went above and beyond to ensure my needs were met. They were able to answer all my questions promptly and provided all the necessary information to make my purchase decision easier.

What sets BuyBoatFridges.com apart from its competitors is not just the superior quality of their products, but also their pricing and expertise. The prices are very competitive, offering great value for money. Additionally, the website provides expert insight on choosing the best refrigerator for your boat.This level of expertise and guidance is invaluable and sets them apart in the market.

In conclusion, I highly recommend BuyBoatFridges.com to anyone in need of a high-quality boat fridge. Their exceptional customer service, superior product quality, competitive prices, and expert advice make them a top choice for boat refrigeration needs. I will definitely be a returning customer.

Date of experience: July 09, 2023

Reply from Buy Boat Fridges

Thank you for taking the time to leave us a stellar 5-star review Armin! We're thrilled to have you as a satisfied customer of BuyBoatFridges.com. Your feedback motivates us to keep delivering top-notch products and service. We can't wait to assist you again soon!


Rated 5 out of 5 stars

One of better customer service…

One of better customer service experiences I've ever had and I do lots of purchasing. Communication was above and beyond. Zero issues.

Date of experience: November 09, 2023

Reply from Buy Boat Fridges

Your positive review is a testament to our hard work, and we're truly appreciative of your business Ryan. We look forward to assisting you again soon at Buyboatfridges.com


Rated 5 out of 5 stars

Fast delivery and specs were very…Happy

Fast delivery and specs were very accurate for a tight fit

Date of experience: February 08, 2024

Reply from Buy Boat Fridges

Thank you for your positive feedback! We're delighted to hear that our fast delivery and accurate specifications helped you achieve a tight fit. Your satisfaction is our priority, and we look forward to serving you again in the future!