10,338 total
We have never used Plesser’s before and were recommended there by our cabinet company. We had a great experience from purchase to delivery. The team at Plesser’s was very easy to work with. Peter R. was our sales rep and he was fantastic! Delivery was prompt and our delivery guys were great. I would definitely shop at Plesser’s in the future and recommend them to anyone looking for new appliances.
Date of experience: July 10, 2024
Person was clear and helpful in the purchase. I have been advised and updated on delivery times and dates. The entire transaction has been easy and transparent.
Date of experience: July 18, 2024
This was the second refirgerator delivered with damage. I was now told this would be the third and final attempt to deliver the fridge. I find that unacceptable since i expect to receive a fridge in good condition and not damaged. If the next delivery is damaged they can just return the items and issue a refund. Very dissapointed.
Date of experience: July 12, 2024
Timeliness of delivery and most important the ease in selecting a new grill.
Our original grill was replaced was purchased from Plesser’s over 21 years ago
Date of experience: July 24, 2024
Plesser’s was professional and honest
Great experience !
Gave me the best price on Long Island
I will recommend them to everyone .
Sincerely Joe D
Date of experience: July 25, 2024
Mike E. support has been nothing short of amazing. He answered the questions that I had about the cooktop, and offered the available options which enhanced the overall experience. Thank you.
Now I am waiting for the delivery and hope to have the same experience.
Berlin J.
Date of experience: July 15, 2024
Reply from Plesser's Appliance
We appreciate your kind words about Mike's exceptional support. We strive to provide our customers with the best possible experience, and we're thrilled to hear that Mike was able to assist you with your questions about the cooktop. We understand your excitement for the delivery and hope you'll have a similarly positive experience with the product itself.
Robert Nielsen the sales manager really knew his stuff and made the purchase easy. Delivery people were on time and did a great job.
Date of experience: July 25, 2024
From picking the right frig to getting it delivered and installed could not have been better. Amazed at how much was involved getting it installed. Delivery team could not have made it look any easier. Not the 123 I thought it would be. Glad I didn’t try installing myself. Thanks
Date of experience: July 20, 2024
Reply from Plesser's Appliance
We appreciate your kind words and are thrilled to hear you had a positive experience with our team. We understand that choosing and installing a new refrigerator can be a complex process, and we strive to make it as seamless as possible for our customers. We're glad our delivery team was able to make the installation process look easy.
Your sales people were great. Very friendly and professional. Competitive pricing. Knowledgeable. The showroom is very impressive and impeccably maintained. The installer ( Kyle ) was top notch. I could tell immediately he knew what he was doing. He came exactly at 9:00 am and was quick and efficient. I couldn’t ask for a better experience. All around 5 stars. We love our new appliances and will never go to Best Buy or pc Richards again
Date of experience: July 12, 2024
Reply from Plesser's Appliance
Thank you for your kind words! We're delighted to hear you had such a positive experience. We strive to provide excellent customer service and appreciate your feedback on our sales team, competitive pricing, and showroom. We're also thrilled you were impressed with Kyle's installation expertise and professionalism. We're glad you love your new appliances and hope you enjoy them for years to come.
Delivery was excellent. Communication the night before, and day of, was very helpful in order to plan for arrival. Delivery men were courteous and professional. They tested my washer before leaving to ensure it was ready for use.
Date of experience: July 19, 2024
Reply from Plesser's Appliance
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent customer service and are glad that our delivery team was able to meet your expectations. We value your feedback and will continue to work hard to ensure our customers have a smooth and enjoyable delivery experience.
All work and planning done on time. Very professional and quick install of our through wall AC unit.
Date of experience: July 22, 2024
I worked closely with Adam. He listened and help meet our needs. He helped dot all the l’s and crossed all the T’s. I’d make another purchase.
Date of experience: July 25, 2024
Plessers owner Al is always a pleasure to deal with on all our appliances. He is knowledgeable and always excels with customer satisfaction. The office texts and emails next day delivery info and alway timely so not stuck waiting all day. Kyle who delivered and installed our refrigerator is always on time and very careful doing his job to our approval and he is a great asset to plessers. Rarely these days do you have a company from top to bottom that everyone is courteous, friendly and does things right the first time. That is why my family is plessers customer for twenty plus years, thanks to all!!
Bobm Babylon ny
Date of experience: July 09, 2024
Reply from Plesser's Appliance
We truly appreciate your kind words and loyalty. It's heartwarming to hear that you've been a customer for over twenty years and continue to be satisfied with our service. We strive to provide exceptional customer experiences, and it's wonderful to know that our team, from Al to Kyle, has consistently met your expectations. We're committed to maintaining this high standard of service and appreciate your continued support.
No hard sales or passive push to a different product. Knowledge of my product; Clear and detailed answers to questions and/or description of features. Easy to complete sale. Great followup by email. Chat feature one of the b etter I've used.
Date of experience: July 11, 2024
Reply from Plesser's Appliance
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide our customers with a seamless and informative experience, and it's wonderful to know we achieved that for you. We're glad you found our chat feature helpful and appreciate your feedback.
Great service from sales through delivery and install. We ran into an install that require us to call in a plumber to install a valve. Plessers was flexible and made a second visit to our home to complete the job, demonstrating rare and superior customer service.
Date of experience: July 12, 2024
Reply from Plesser's Appliance
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that our team went above and beyond to ensure your satisfaction, even when unexpected challenges arose. We strive to provide exceptional customer service and are glad that our flexibility and commitment to completing the job made a difference for you.
I was very disappointed with the delivery. While the price was comparable to Best Buy, I chose Plesser's because the item was in stock. I had a good experience with a different appliance earlier this year. But from the order date to delivery was 28 days. Best Buy would have had it to me 3 days earlier. Maybe if you're shipping locally it would be better, but I've learned that shipping cross country and empowering another company to deliver it doesn't work so well.
Date of experience: June 28, 2024
ordered fridge at lower price than pc richards . advised it would be in an about a month. was on in 2 weeks! delivery and installers came on time. did a great job. very nice guys.
Date of experience: July 23, 2024
Reply from Plesser's Appliance
We're thrilled to hear about your positive experience! It's wonderful that you were able to find a great deal and that the delivery and installation went smoothly. We appreciate your kind words about our team, and we're glad you're happy with your new fridge.
The processing and payment process was simple and seamless. The agent was patient and knowledgeable.
Date of experience: July 16, 2024
Reply from Plesser's Appliance
We appreciate your kind words! We strive to make our processes as easy and efficient as possible. We're glad you found our agent to be patient and knowledgeable.
Great service, oven is in transit. Salesman, Pete, is very helpful!
Date of experience: July 23, 2024
Ice maker was installed and no less than 15 minutes after the installers left, a large plastic piece fell in the bin from the inside. The manual is not showing where it attaches—emailed Paul Romano and sent a picture. Zero response.
Date of experience: July 02, 2024
