Company activity
Updated 1 day ago
This page gives you a detailed overview of how Booktopia has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.
Claimed their Trustpilot profile: October 2018.
Verified additional company details
Proof of identity
Proof of identity of a user associated with this account
Contact details
Google My Business account verified and synced
Registered domain name ownership
Domain name confirmed in a third-party database
Bank account
Bank account registered during subscription process
Trustpilot has no recent records of Booktopia asking their customers to review them.
Review sources
Where reviews have come from for the past 12 months
Organic
122
Verified
0
Invited
0
Redirected
1
Total reviews from the past 12 months
123
Star distribution by review source
How star ratings differ by review source from the past 12 months
Reviews over time
How Booktopia got its reviews in the past 12 months
Reply behavior
How Booktopia replied to negative reviews in the past 12 months
Booktopia’s flagging activity
How frequently Booktopia flagged their reviews in the past 12 months
What's a flagged review?
Booktopia may flag a review if they think it's in breach of Trustpilot's guidelines.
Booktopia selects the reason(s) they're flagging the review, so we know what to investigate.
We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).
Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.
If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.
- Booktopia flagged 1 of their reviews a total of 1 times.
- 0% of those cases turned out to be invalid.
What happened to the 1 flagged reviews from the past 12 months?
Reviews still online on trustpilot.com
0
Reviews removed from trustpilot.com
1
Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Booktopia
0
Reviewer resolved the breach of Trustpilot's guidelines
0
Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines
1
Reviewer didn't resolve the breach of Trustpilot's guidelines