Zendrop Reviews

I ran into an issue while running my final test purchase. I hopped on with support and was paired with Molly. Thank goodness! Molly understood my issue, got me connected with the right people and boom, I was up and running in a matter of minutes. I ran my final test successfully and now I'm selling products.

Thanks for the expedient work Molly! I'm very grateful and loving having Zendrop as a part of my business.

Date of experience: 24 July 2024

Hands down one of the best in the business! Its always worrisom when you're getting into the dropshipping space, what the supplier will be like. will they get back to me? How are the products? Don't be afraid. Zendrop's customer service is amazing. I can write an inquiry either in a chat or email and I get a response within 5-10 minutes that they are working on it, updates within 24-48 hours. They are a very knowledgeable team and are willing to answer any question you have big or small!

Date of experience: 22 July 2024

Anytime I need help with an order, the staff from Zendrop has always been helpful. When I need help with a substitution or if something is out of stock or a price change, Zendrop let's me know right away.

Date of experience: 13 July 2024

I recently installed the app but the platform did not have what I was looking for. However, customer service was very prompt to work with me to offer alternatives. In addition, when they are out of the office, their AI assistant sends a note to let you know so you know what to expect. I highly recommend Zendrop.

Date of experience: 08 July 2024

Great experience besides this one time when the order was sold out but it still went through. When I cancelled the customers order I was charge a transaction processing fee from shopify.

Date of experience: 19 July 2024

I don’t know where everybody is coming up with these great reviews. I decided to do their pro plan for $79 a month so that I would get access to all of the calls and the Zen drop Academy. After a month of going through all their stuff and trying everything that they have suggested there have been zero sales on my site. When you contact them and tell them that you’re having issues, they say that they’re offering you the product 100% free for 12 months even though your credit card is being charged $79. Their prices are ridiculous. Their customer service is horrible and anyone who is trying to get into job shipping should not waste their time or money with this company.

Date of experience: 17 July 2024

i love zendrop they have the best cx support team they always respond super fast and solve your issues asap 10/10 recommend

Date of experience: 15 July 2024

Really well put together site and well feedback when needed help! Contact support is very sweet and will help any problem that you have with any item. 100% recommend

Date of experience: 13 July 2024

Zendrop has a really good supplier with fast shipping and really high-quality Products. Even if You're complete beginner, They allows You get started for free and most important thing is their user interface is quite intuitive and easy to use. The Only issue is Product pricing, Most of the Products we've seen their price is a little bit higher, meaning if You try to sell any of them, Your Profit margin will be quite lower, and if You work with cheap supplier, then Your shipping time will increase from 2-5 days to 10 - 12 Days which is the Only drawback I found, but overall it's nice product.

Date of experience: 01 July 2024

Amazing experience with customer service's help with great ease. Karrie helped guide me through the process of connected to my store. She is kind, professional, knowledgeable and patient.

Date of experience: 11 July 2024

I had jo helping me with some issue with tracking number, and she helped me to figure it out easily, Zendrop is making everything so easy, must have app , recommend to everyone

Date of experience: 09 July 2024

I was able to connect with someone very quickly, not only did they help me resolve the problem, but it was resolved fast and it was super easy. I am looking forward to my new business excelling with Zendrop by my side.

Date of experience: 27 June 2024

Mariane helped me with obtaining product information such as weight and is in the process of helping with dimensions. Zendrop offers a quick solution to your e-commerce business's needs and the reply time is phenomenal. I have had ease adding products to my Shopify store and appreciate the variety of choices. So far I have had only pleasant experiences. Thank you Mariane and Zendrop!

Date of experience: 17 June 2024

Always great service and super fast at getting you the resolution you need!

Date of experience: 18 July 2024

Best For Dropshipping and i love their support ,its fast and trustworthy,i love it :)

Date of experience: 15 June 2024

Zendrop service is absolutely amazing. It is always fast and reliable - Zendrop is a great partner to have in your business! Thank you, Joanna, for your exquisite assistance.

Date of experience: 26 June 2024

I had some questions about Zendrop which were answered very quickly by a nice gentleman named Juan. All my questions were answered.

Date of experience: 10 July 2024

Date of experience: 25 July 2024

Very much recommended. support always active, good products.

Date of experience: 22 July 2024

Amazing Customer Service Team willing to help with the tough and nitty gritty questions! Definitely considering the paid version of Zendrop. Zendrop offers such a wide range of products and make fulfillment easy.

Date of experience: 13 June 2024