Gorecell.ca Reviews

638  •  Excellent
TrustScore 5 out of 5

4.8

In the Cell Phone Store category

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Reviews4.8

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Rated 5 out of 5 stars

Best company to sell phones.

I am glad that I dealt this company to sell my mobile phone and I must say that without any problem I sold my phone and I got a good deal and without any delay I received my e-transfer.
Christine was a very helpful lady, she explain me everything nicely and whole process went through perfectly.

Date of experience: July 22, 2024


Rated 5 out of 5 stars

Reliable and Trustworthy

100% authentic. I sent my device and they processed my payment within 2 working days. I appreciate how they gave me a fair value, and took such less time.

Date of experience: July 22, 2024


Rated 5 out of 5 stars

Ordered a refurbished Apple Watch…

Ordered a refurbished Apple Watch series 8 cellular - ad said excellent

Watch arrived and was absolutely AS NEW 😊😊

Works and looks perfect.
Battery shows 100% condition.
Visually flawless.
Literally saved $3-400 buying from Gorecell.
Super quick shipping and free !

I am beyond pleased.

Date of experience: July 07, 2024


Rated 5 out of 5 stars

Very genuine and real experience money…

Very genuine and real experience money was transferred within 3 business days they also provided free shipping labels and fair price for 2 of my devices would love to do business again with these guys. Amazing experience.

Date of experience: July 12, 2024


Rated 5 out of 5 stars

a Service You can TRUST & DEPEND Upon..

What can Be Said .. except "EXCELLENT & SATISFYING" Service.
This was the 1st Time, that I, Had the Chance to Use, the *GoRecell Service - It's Fast, Reliable & it Removes the Stress of Selling your Device, on Kijiji or ANY other Online Marketplace.

The Payment was Quick & Exactly what was Quoted, to Me.
Which is VERY much appreciated.

I, Thank, ALL Staff @GoRecell for their Efficient & Honest Service. I, will Definitely use this Service in the Future, plus I, will Recommend to Family & Friends, to use GoRecell.

Thankyou, again :)

Date of experience: July 02, 2024


Rated 4 out of 5 stars

It was a very rugged case

It was a very rugged case. However, I could not charge my phone on the charge port in my Tesla. I was very disappointed.
Have a great day!

Date of experience: June 07, 2024


Rated 5 out of 5 stars

Always satisfied

It's the third time I buy phones from GoRecell. I am always satisfied, the phones are as described and delivery very fast.

Date of experience: July 03, 2024


Rated 5 out of 5 stars

Pleasant people to speak with

Pleasant people to speak with, honest & straight to the point. Great price on 2-NEW unopened Galaxy A54's. I highly recommended speaking with them prior to buying elsewhere. Fast shipping.

Date of experience: June 04, 2024


Rated 5 out of 5 stars

Open box phone

Open box phone, Saved over $500, the guys working there were very knowledgeable and super friendly.

Date of experience: June 26, 2024


Rated 5 out of 5 stars

flawless

flawless, as advertised and delivered promptly, trustworthy seller, will not hesitate in case of 2nd order

Date of experience: June 25, 2024


Rated 5 out of 5 stars

This was my first purchase fromYes…

This was my first purchase from Gorecell and I will definitely deal with them again.
The item I ordered was shipped immediately and was received in two business days. The phone is exactly as ordered in perfect condition
Thank You.

Date of experience: May 10, 2024


Rated 5 out of 5 stars

Amazing refurbish company!

Bought a "refurb" galaxy s23plus at an amazing price. No damage at all, ran accubattery testing for a week and the battery is 100% healthy (highly advise to run full charges with accubattery to test phone purchases!) Awesome company, 30 day returns, 90 day warranty. So nice to find a company that actually fixes phones properly and has an amazing reputation. Based out of Montreal QC, Canada. I bought through their ebay page and then found their legit site on trust pilot as I am looking for a new phone for a family member as well. Stay excellent GoRecell!

Date of experience: December 04, 2023


Rated 5 out of 5 stars

Excellent quality

I received my new cellphone even sooner than expected, and so far everything works great ! The quality in indeed excellent, and it was fully wiped (contrary to other companies). I would recommend buying from this company.

J'ai reçu mon cellulaire encore plus tôt que ce à quoi je m'attendais, et tout fonctionne à merveille pour le moment ! Je recommande.

Date of experience: November 15, 2023


Rated 2 out of 5 stars

Samsung S22 Ultra Paperweight

Sadly the Samsung S22 Ultra device I bought had a defective screen. It was replaced under Samsung warranty as per GoRecel’s advice. Then I dropped it in water for 10 seconds accidentally a month later and the phone completely died. Samsung said it’s beyond economic repair after I sent it in. So it could be that it lost all water resistance when they refurbished it. The phone is supposed to survive brief drops in the water so something wasn’t sealed up correctly. Now it’s a useless paperweight and I’m out $1000!

Date of experience: May 23, 2023

Reply from Gorecell.ca

Hi there, thanks for sharing your feedback and I'm sorry to hear that. Although, I do sympathize with you regarding the bad luck you have had with your device, I believe it is quite unfair to put the blame on us. Firstly, the phone's screen started having issues after being in your possession for some time, and you were able to have it serviced with Samsung Canada under warranty for free. After some time later, you dropped the phone in water, and it stopped working as a result. It would be more reasonable to assume that your phone's defects are a result of accidental damage on your part. Water and liquids tend to cause the most serious damage to phones. Samsung's S22 Ultra is not a water proof device, but is simply water resistant. If you are prone to having frequent accidents with your devices, my recommendation would be to invest in a "lifeproof" branded protective case that can help protect your devices going forward. These are waterproof. Again, I sympathize with you, but unfortunately, we can't take responsibility for your phone's water damage while in your possession. Hope that helps clarify. Let us know if you have any questions. Sincerely, Stefan


Rated 4 out of 5 stars

Awesome but the delivery time was misleading

The delivery time was misleading. The website says it'll be delivered in one business day, even if using the basic Canada Post plan. True! But only after the delivery was arranged. This took two days for the business; Canada Post picked it up in the evening, then delivered the next day in the afternoon. Awesome, CPost. Three business days in total.
Otherwise, I am quite happy! The phone was in the advertised state; I cannot say if I got ripped off a lot by the price though.. (321$ for a 64GB iPhone XR, tax incl.).

Date of experience: December 03, 2023