Filters

My phone rang today. I didn’t recognise the number so although I pressed the big button to answer the call, I didn’t say anything.

I didn’t say anything because usually when I get a call from a number I don’t know, it’s some automated spam. If I say nothing, the spam voice doesn’t activate.

But sometimes it’s not a spam call. Sometimes after a few seconds of silence a human at the other end of the call will say “Hello?” in an uncertain tone. That’s the point when I respond with a cheery “Hello!” of my own and feel bad for making this person endure those awkward seconds of silence.

Those spam calls have made me so suspicious that real people end up paying the price. False positives caught in my spam-detection filter.

Now it’s happening on the web.

I wrote about how Google search, Bing, and Mozilla Developer network are squandering trust:

Trust is a precious commodity. It takes a long time to build trust. It takes a short time to destroy it.

But it’s not just limited to specific companies. I’ve noticed more and more suspicion related to any online activity.

I’ve seen members of a community site jump to the conclusion that a new member’s pattern of behaviour was a sure sign that this was a spambot. But it could just as easily have been the behaviour of someone who isn’t neurotypical or who doesn’t speak English as their first language.

Jessica was looking at some pictures on an AirBnB listing recently and found herself examining some photos that seemed a little too good to be true, questioning whether they were in fact output by some generative tool.

Every email that lands in my inbox is like a little mini Turing test. Did a human write this?

Our guard is up. Our filters are activated. Our default mode is suspicion.

This is most apparent with web search. We’ve always needed to filter search results through our own personal lenses, but now it’s like playing whack-a-mole. First we have to find workarounds for avoiding slop, and then when we click through to a web page, we have to evaluate whether’s it’s been generated by some SEO spammer making full use of the new breed of content-production tools.

There’s been a lot of hand-wringing about how this could spell doom for the web. I don’t think that’s necessarily true. It might well spell doom for web search, but I’m okay with that.

Back before its enshittification—an enshittification that started even before all the recent AI slop—Google solved the problem of accurate web searching with its PageRank algorithm. Before that, the only way to get to trusted information was to rely on humans.

Humans made directories like Yahoo! or DMOZ where they categorised links. Humans wrote blog posts where they linked to something that they, a human, vouched for as being genuinely interesting.

There was life before Google search. There will be life after Google search.

Look, there’s even a new directory devoted to cataloging blogs: websites made by humans. Life finds a way.

All of the spam and slop that’s making us so suspicious may end up giving us a new appreciation for human curation.

It wouldn’t be a straightforward transition to move away from search. It would be uncomfortable. It would require behaviour change. People don’t like change. But when needs must, people adapt.

The first bit of behaviour change might be a rediscovery of bookmarks. It used to be that when you found a source you trusted, you bookmarked it. Browsers still have bookmarking functionality but most people rely on search. Maybe it’s time for a bookmarking revival.

A step up from that would be using a feed reader. In many ways, a feed reader is a collection of bookmarks, but all of the bookmarks get polled regularly to see if there are any updates. I love using my feed reader. Everything I’ve subscribed to in there is made by humans.

The ultimate bookmark is an icon on the homescreen of your phone or in the dock of your desktop device. A human source you trust so much that you want it to be as accessible as any app.

Right now the discovery mechanism for that is woeful. I really want that to change. I want a web that empowers people to connect with other people they trust, without any intermediary gatekeepers.

The evangelists of large language models (who may coincidentally have invested heavily in the technology) like to proclaim that a slop-filled future is inevitable, as though we have no choice, as though we must simply accept enshittification as though it were a force of nature.

But we can always walk away.

Google AMP: how Google tried to fix the web by taking it over - The Verge

AMP succeeded spectacularly. Then it failed. And to anyone looking for a reason not to trust the biggest company on the internet, AMP’s story contains all the evidence you’ll ever need.

This is a really good oral history of how AMP soured Google’s reputation.

Full disclosure: I’m briefly cited:

“When it suited them, it was open-source,” says Jeremy Keith, a web developer and a former member of AMP’s advisory council. “But whenever there were any questions about direction and control… it was Google’s.”

As an aside, this article contains a perfect description of the company cultures of Facebook, Apple, and Google:

“You meet with a Facebook person and you see in their eyes they’re psychotic,” says one media executive who’s dealt with all the major platforms. “The Apple person kind of listens but then does what it wants to do. The Google person honestly thinks what they’re doing is the best thing.”

Spot. On.

Pop Culture

Despite all of this hype, all of this media attention, all of this incredible investment, the supposed “innovations” don’t even seem capable of replacing the jobs that they’re meant to — not that I think they should, just that I’m tired of being told that this future is inevitable.

The reality is that generative AI isn’t good at replacing jobs, but commoditizing distinct acts of labor, and, in the process, the early creative jobs that help people build portfolios to advance in their industries.

One of the fundamental misunderstandings of the bosses replacing these workers with generative AI is that you are not just asking for a thing, but outsourcing the risk and responsibility.

Generative AI costs far too much, isn’t getting cheaper, uses too much power, and doesn’t do enough to justify its existence.

AI and Asbestos: the offset and trade-off models for large-scale risks are inherently harmful – Baldur Bjarnason

Every time you had an industry campaign against an asbestos ban, they used the same rhetoric. They focused on the potential benefits – cheaper spare parts for cars, cheaper water purification – and doing so implicitly assumed that deaths and destroyed lives, were a low price to pay.

This is the same strategy that’s being used by those who today talk about finding productive uses for generative models without even so much as gesturing towards mitigating or preventing the societal or environmental harms.

Declare your AIndependence: block AI bots, scrapers and crawlers with a single click

This is a great move from Cloudflare. I may start using their service.

Ideas Aren’t Worth Anything - The Biblioracle Recommends

The fact that writing can be hard is one of the things that makes it meaningful. Removing this difficulty removes that meaning.

There is significant enthusiasm for this attitude inside the companies that produce an distribute media like books, movies, and music for obvious reasons. Removing the expense of humans making art is a real savings to the bottom line.

But the idea of this being an example of democratizing creativity is absurd. Outsourcing is not democratizing. Ideas are not the most important part of creation, execution is.