Tags: labels

17

Friday, May 17th, 2024

Labels

I love libraries. I think they’re one of humanity’s greatest inventions.

My local library here in Brighton is terrific. It’s well-stocked, it’s got a welcoming atmosphere, and it’s in a great location.

But it has an information architecture problem.

Like most libraries, it’s using the Dewey Decimal system. It’s not a great system, but every classification system is going to have flaws—wherever you draw boundaries, there will be disagreement.

The Dewey Decimal class of 900 is for history and geography. Within that class, those 100 numbers (900 to 999) are further subdivded in groups of 10. For example, everything from 940 to 949 is for the history of Europe.

Dewey Decimal number 941 is for the history of the British Isles. The term “British Isles” is a geographical designation. It’s not a good geographical designation, but technically it’s not a political term. So it’s actually pretty smart to use a geographical rather than a political term for categorisation: geology moves a lot slower than politics.

But the Brighton Library is using the wrong label for their shelves. Everything under 941 is labelled “British History.”

The island of Ireland is part of the British Isles.

The Republic of Ireland is most definitely not part of Britain.

Seeing books about the history of Ireland, including post-colonial history, on a shelf labelled “British History” is …not good. Frankly, it’s offensive.

(I mentioned this situation to an English friend of mine, who said “Well, Ireland was once part of the British Empire”, to which I responded that all the books in the library about India should also be filed under “British History” by that logic.)

Just to be clear, I’m not saying there’s a problem with the library using the Dewey Decimal system. I’m saying they’re technically not using the system. They’ve deviated from the system’s labels by treating “History of the British Isles” and “British History” as synonymous.

I spoke to the library manager. They told me to write an email. I’ve written an email. We’ll see what happens.

You might think I’m being overly pedantic. That’s fair. But the fact this is happening in a library in England adds to the problem. It’s not just technically incorrect, it’s culturally clueless.

Mind you, I have noticed that quite a few English people have a somewhat fuzzy idea about the Republic of Ireland. Like, they understand it’s a different country, but they think it’s a different country in the way that Scotland is a different country, or Wales is a different country. They don’t seem to grasp that Ireland is a different country like France is a different country or Germany is a different country.

It would be charming if not for, y’know, those centuries of subjugation, exploitation, and forced starvation.

British history.

Update: They fixed it!

Sunday, December 4th, 2022

Tweaking navigation labelling

I’ve always liked the idea that your website can be your API. Like, you’ve already got URLs to identify resources, so why not make that URL structure predictable and those resources parsable?

That’s why the (read-only) API for The Session doesn’t live at a separate subdomain. It uses the same URL structure as the regular site, but you can request the resources in an alternative format: JSON, XML, RSS.

This works out pretty well, mostly because I put a lot of thought into the URL structure of the site. I’m something of a URL fetishist, but I think that taking a URL-first approach to information architecture can be a good exercise.

Most of the resources on The Session involve nouns like tunes, events, discussions, and so on. There’s a consistent and predictable structure to the URLs for those sections:

  • /things
  • /things/new
  • /things/search

And then an idividual item can be found at:

  • things/ID

That’s all nice and predictable and the naming of the URLs matches what you’d expect to find:

Tunes, events, discussions, sessions. Those are all fine. But there’s one section of the site that has this root URL:

/recordings

When I was coming up with the URL structure twenty years ago, it was clear what you’d find there: track listings for albums of music. No one would’ve expected to find actual recordings of music available to listen to on-demand. The bandwidth constraints and technical limitations of the time made that clear.

Two decades on, the situation has changed. Now someone new to the site might well expect to hit a link called “recordings” and expect to hear actual recordings of music.

So I should probably change the label on the link. I don’t think “albums” is quite right—what even is an album any more? The word “discography” is probably the most appropriate label.

Here’s my dilemma: if I update the label, should I also update the URL structure?

Right now, the section of the site with /tunes URLs is labelled “tunes”. The section of the site with /events URLs is labelled “events”. Currently the section of the site with /recordings URLs is labelled “recordings”, but may soon be labelled “discography”.

If you click on “tunes”, you end up at /tunes. But if you click on “discography”, you end up at /recordings.

Is that okay? Am I the only one that would be bothered by that?

I could update the URLs to match the labelling (with redirects for the old URLs, of course), but I’m not so keen on this URL structure:

  • /discography
  • /discography/new
  • /discography/search
  • /discography/ID

It doesn’t seem as tidy as:

  • /recordings
  • /recordings/new
  • /recordings/search
  • /recordings/ID

But if I don’t update the URLs to match the label, then I’m just going to have to live with the mismatch.

I’m just thinking out loud here. I think I should definitely update the label. I just won’t make any decision on changing URLs for a while yet.

Tuesday, August 30th, 2022

Improving the information architecture of the Smart Pension member app | Design and tech | Smart – retirement, savings and financial wellbeing

Here’s a really excellent, clearly-written case study that unfortunately includes this accurate observation:

In recent years the practice of information architecture has fallen out of fashion, which is a shame as you can’t design something successfully without it. If a user can’t find a feature, it’s game over - the feature may as well not exist as far as they’re concerned.

I also like this insight:

Burger menus are effective… at hiding things.

Monday, August 9th, 2021

Design Titles

Keep refreshing until you find your next job title.

Wednesday, October 14th, 2020

How-to: Create accessible forms - The A11Y Project

Another five pieces of sweet, sweet low-hanging fruit:

  • Always label your inputs.
  • Highlight input element on focus.
  • Break long forms into smaller sections.
  • Provide error messages.
  • Avoid horizontal layout forms unless necessary.

Tuesday, October 13th, 2020

5 most annoying website features I face as a blind person every single day by Holly Tuke

Five pieces of low-hanging fruit:

  • Unlabelled links and buttons
  • No image descriptions
  • Poor use of headings
  • Inaccessible web forms
  • Auto-playing audio and video

Tuesday, August 25th, 2020

The difference between aria-label and aria-labelledby - Tink - Léonie Watson

A handy reminder from Léonie (though remember that the best solution is to avoid the problem in the first place—if you avoid using ARIA, do that).

Monday, April 29th, 2019

Naming things to improve accessibility

Some good advice from Hidde, based on his recent talk Six ways to make your site more accessible.

Sunday, February 17th, 2019

The ineffectiveness of lonely icons | Matt Wilcox, Web Developer & Tinkerer

When in doubt, label your icons.

When not in doubt, you probably should be.

Tuesday, January 22nd, 2019

I’m a Web Designer - Andy Bell

Something that I am increasingly uncomfortable with is our industry’s obsession with job titles. I understand that the landscape has gotten a lot more complex than when I started out in 2009, but I do think the sheer volume and variation in titles isn’t overly helpful in communicating what people actually do.

I share Andy’s concern. I kinda wish that the title for this open job role at Clearleft could’ve just said “Person”.

Wednesday, June 20th, 2018

Don’t Use The Placeholder Attribute — Smashing Magazine

A lot of the issues here are with abuses of the placeholder attribute—using it as a label, using it for additional information, etc.—whereas using it quite literally as a placeholder can be thought of as an enhancement (I almost always preface mine with “e.g.”).

Still, there’s no getting around that terrible colour contrast issue: if the contrast were greater, it would look too much like an actual pre-filled value, and that’s potentially worse.

Thursday, March 29th, 2018

UX In Contact Forms: Essentials To Turn Leads Into Conversions — Smashing Magazine

The answers to these questions about forms are useful for just about any website:

  1. Is It OK To Place A Form In Two Columns?
  2. Where Should Labels Be Placed?
  3. Can We Use Placeholder Text Instead Of A Label?
  4. How To Lessen The Cognitive Load Of A Form?
  5. Are Buttons Considered Part Of A Form’s UX?
  6. Is It Possible To Ease The Process Of Filling A Form?
  7. Does The User’s Location Influence A Form’s UX?

Sunday, January 24th, 2016

Revisiting the Float Label pattern with CSS — That Emil is Emil Björklund

A clever technique by Emil to implement the “float label” pattern using CSS. It all hinges on browsers supporting the :placeholder-shown pseudo-class which, alas, is not universal.

I was hoping that maybe @supports could come to the rescue (so that a better fallback could be crafted), but that tests for properties and values, not selectors. Damn!

Wednesday, March 25th, 2015

Thomas Byttebier - The best icon is a text label

A look at the risks of relying on a purely graphical icon for interface actions. When in doubt, label it.

Thursday, April 24th, 2014

Labelmask | Brad Frost Web

I really like this interface idea from Brad that provides the utility of input masks but without the accessibility problems.

Saturday, December 4th, 2010

41Latitude - Google Maps & Label Readability

An examination into the legibility of labels on online mapping services.

Saturday, August 14th, 2010

Journalism Warning Labels « Tom Scott

Excellent! Warning labels for bad journalism for you to print off and stick on.