I bought several items
I bought several items. One has been delivered...3 items have Early April as availability which are not here yet and I still have not had an update despite sending a chasing email which means I have no dining chairs as I had to sell my old ones but assumed I’d have new ones delivered by now. I understand things are difficult at the moment but I feel the lack of info isn’t great.
Date of experience: April 27, 2021
Reply from Cox & Cox
Dear Andrew,
Thank you for your review. I am sorry for the delays you have faced on your order, unfortunately during this time we are under the mercy of our suppliers who have faced delays due to the implications of the current climate. I can see my colleague, Connor, has been in contact with you directly, please do not hesitate to contact him if you do have any further queries and he will be more than happy to help.
Best Wishes, Lewis - Cox & Cox Customer Experience