DriveSolutions.com Reviews

1,191  •  Excellent
TrustScore 5 out of 5

4.9

In the Drives and Storage Service category

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Reviews4.9

1,191 total


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Rated 5 out of 5 stars

4 Gig SSD

Their Experience and We Site make it easy to find exactly what I need and also the Shipping is quick

Date of experience: July 02, 2024


Rated 5 out of 5 stars

I am satisfied with the hard drive ordered from DriveSolutions.com

Its been some times since I was thinking to order some hard drive so I checked internet offers.
From what I found my eyes just kept looking on site called drivesolutions which is well done and I picked what I wanted and made order. As living in the middle of the EU it took some time to get it but I had handy email communication about shipping so everything went smooth and package arrived allright. Wanna thanks for this experiences and easily giving rating five stars from five. PS: English isnt my native language so there can be some typos.

Date of experience: April 18, 2024


Rated 5 out of 5 stars

Great price

Great price, very detailed information about the HDD and what was compatible with my PC. HDD was packed very carefully, arrived in a short time and both box and contents arrived undamaged. Commend both Drive Solutions and the USPS for an all around positive experience.

Date of experience: May 24, 2024


Rated 5 out of 5 stars

Easy to determine what hard drive would…

Easy to determine what hard drive would match my ten year old Dell desktop. Dell itself initially let me order one directly but eventually conceded they no longer had it. So this was a great find. Excellent price and on time delivery in well packed box.

Date of experience: April 26, 2024

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Rated 5 out of 5 stars

Review update:

Review update:
DriveSolutions graciously "reached out to me" and explained their new Website safety updates and were apologetic for my troubles trying to signing on.
Now what I know what to look for, during sign-on, I have and will continue to order from them, after all their security updates protect their customers also.
_______________________________________________
2024-04-20:
Absolutely the worst ability to sign-in again!
After 20 minutes and two new passwords I gave up and just made a new eMail name and used my same name and the same shipping address.

Date of experience: March 31, 2024

Reply from DriveSolutions.com

We are sorry to hear that you had trouble signing in to your account. Unfortunately, our security setting are set high to avoid fraud and bots on our website. Sometimes this can cause an issue with resetting your account because the Captcha is set to high difficulty. We always encourage customers to contact us if any assistance is needed. In this case, we could have reset your password to assist you with logging in. We appreciate your return business and noticed that you have purchased from us multiple times since 2014 and left two previous 5 star reviews. It is important to us that you have a good purchase experience and is upsetting to receive a one star review. Please feel free to email us at sales@drivesolutions.com, if there is anything we can help with in the future.


Rated 5 out of 5 stars

Customer Service Excellence 101!

The online product selection tool for PC make and specific model provides a great customer experience.
Drive Solutions quickly answered my pre-purchase questions and then once my products were ordered, Drive Solutions shipped the order out immediately,

To all you other companies out there trying to sell your product, this is how it's done!

Customer Service Excellence 101!
Keep up the great work.
Max

Date of experience: January 26, 2024


Rated 5 out of 5 stars

Compatible as stated.

SSDs were compatible as advertised. However, a ROG Strix 17 GL703GE will not just simply boot up after a data transfer/cloned image into a new Gen 4 Samsung 980. Recommend taking in to a PC Shop if upgrading/replacing a C: drive even though ROG Strix are marketed as user upgradable.

Date of experience: March 14, 2023

Reply from DriveSolutions.com

Thank you for the review. We appreciate your business!

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Rated 5 out of 5 stars

Very please with my purchase

Called and got great customer service. This is the first time I have replaced a HD with an SSD and OMG it was so simple to do using the Samsung Magician software. I benchmarked my regular tasks before and after and I am not exaggerating, the performance on the win10 laptop at least quadrupled.

Date of experience: February 26, 2024


Rated 5 out of 5 stars

Great people, easy to talk to and purchase from.

I had no problem contacting the folks at Drive Solutions with some hard drive application questions. The tech people there are extremely knowledgeable. Prices are very fair as well. Another nice thing, they didn’t push to upsell me, they simply explained my choices. They sold me exactly what I wanted. That made me more prone to make a purchase from them, which I did.
Being a business owner of well over 30 years, I can say, especially these days, it’s hard to find companies like this…… I will definitely use them again!
Steve K

Date of experience: November 20, 2023


Rated 5 out of 5 stars

Very fast delivery, worked as promised

The hard drive on a 17-year-old Dell Optiplex 745 failed and I needed to replace it. DriveSolutions gave a list of compatible drives, from which I selected one of the cheapest, not needing much storage capacity. The drive was delivered two days later. I installed it, installed a new operating system, and everything worked just fine. Totally satisfied with this purchase.

Date of experience: December 19, 2022


Rated 5 out of 5 stars

Great advice and service

Great advice and service. Called for advice and the owner, Gregory answered the phone himself. I wanted to upgrade my Dell Latitude 5380. Dell support said my laptop could not be upgraded to a 1TB drive. Gregory went through his offerings and patiently explained all my options and differences in the system. I purchased the suggested hard drive and in under an hour cloned and upgraded my laptop with zero issues. Great service. Gregory even gave me his direct extension should I have any issues. Fast shipping also.

Date of experience: November 25, 2022

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. When they realized their vendor could not accomodate my shipping preference Drive Solutions contacted me and offered to have my purchase shipped to them and then they shipped it to me. Thanks Lesley McDonald for looking out and ensuring everything worked out.

Date of experience: January 11, 2024


Rated 5 out of 5 stars

Five stars - very good customer service

The owner was very nice, knowledgeable and very patient with my non technical knowledge. He spent quite a bit of time answering my questions and as it turns out - made very good suggestions regarding a solid state drive to upgrade my old laptop. I've since had it installed locally and the tech company that did said it was a very good SSD and a step up what they would have installed.

Date of experience: August 23, 2022


Rated 5 out of 5 stars

Drive Solutions SSD Upgrade from 256 GB to 1TB

The Drive Solutions website offered clean and multi-choice upgrades to the SSD on my HP Laptop 15. Although, easy to use, I'm not up on the latest technology. As such it is great to be able to chat with an expert, such as Gregory. He is extremely knowledgeable, not only on the general technology choices, but has great detail on the various manufacturers and their capabilities. He was able to guide me to the proper SSD for my laptop. His suggestion an M.2 Internal Memory, a Samsung 970 EVO Plus 1TB PCIE NVME. It's running great. I really appreciate the support given to me by Gregory and Drive Solutions.

Date of experience: August 22, 2022

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Rated 5 out of 5 stars

Replace and clone hard drive in laptop.

The solution they provide to replace my hard drive worked out great. I had one small issue with the software provided by western digital that I was able to work out, but the hardware provided by Drive Solutions was great!

Date of experience: December 17, 2023


Rated 5 out of 5 stars

An outstanding company that offers…

An outstanding company that offers superior high-quality computer drives at a great price. I received my drives in no time and my computers could not have been happier! If you are looking for a new hard drive for your computer, then look no further than Drive Solutions! They are the absolute best in the business!

Date of experience: April 07, 2022