South End Capital a division of Stearns Bank, N.A. Reviews

153  •  Excellent
TrustScore 5 out of 5

4.8

In the Loan Agency category

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Reviews4.8

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Rated 5 out of 5 stars

Loan

I highly recommend it and an excellent company that is very attentive to its customers, very good

Date of experience: July 17, 2024


Rated 5 out of 5 stars

Loan From South End Capital a division of Stearns Bank, N.A.

I recently took a loan from South End Capital a division of Stearns Bank, N.A and was thoroughly impressed with their exceptional customer service, clear and transparent communication, and competitive interest rates. The application and approval process was swift and efficient, with funds disbursed promptly. Their flexible repayment options and professional, knowledgeable staff made the experience straightforward and stress-free. Overall, South End Capital a division of Stearns Bank, N.A.
commitment to customer satisfaction and efficient service makes them a highly recommended choice for financial assistance. Rating: 5/5 Stars.





Date of experience: June 26, 2024


Rated 5 out of 5 stars

Great Service!

We worked with South End Capital to fund an SBA loan for one of our clients. The experts that we worked with were very responsive at every step, giving us timely feedback that always provided with an accurate status or feedback on anything needed to move the loan request along. We look forward to working with this team on more transactions in the future.

Date of experience: April 12, 2023

Reply from South End Capital a division of Stearns Bank, N.A.

We look forward to working with you again as well and we really appreciate your positive feedback and your assistance closing your transaction!


Rated 5 out of 5 stars

A Selfless Lender Who Goes Above and…

A Selfless Lender Who Goes Above and Beyond for the Client Best Interest

The team at South End Capital a division of Stearns Bank, N.A. was professional from day one. Janine Phillips, MLO is super patience and professional. She provided guidance from day one and didn't give up on the deal.

Thank you Janine and SEC Stearns Bank.

I strongly recommend using this funding source for your next real estate investment project.

Date of experience: December 29, 2022

Reply from South End Capital a division of Stearns Bank, N.A.

We are so pleased you had such a positive experience with our company. Our team really enjoyed working with you and appreciated your assistance and professionalism throughout the process. We look forward to closing many more loans for you in the future!


Rated 5 out of 5 stars

Thank you Noah and team.

South End Capital was extremely helpful in walking us through the steps necessary to submit an application for our PPP loan. We were notified today that our PPP loan was approved and will be funded soon. The responsiveness and nimbleness of Noah and his team is amazing. Thank you all for your assistance in these troubled times.

Date of experience: April 20, 2020

Reply from South End Capital a division of Stearns Bank, N.A.

Thank you for the great review and feedback Harvey! We are thrilled that we were able to assist you in obtaining loan approval and an SBA guarantee #. We wish you health and safety and look forward to working with you again in the future!


Rated 5 out of 5 stars

South End Capital is the best!

Noah Grayson, David Toye and everyone at South End Capital are amazing. I am very grateful to everyone at South End Capital for helping me--a (very) small business owner. They took the time to help me figure out PPP funding at the very beginning when those programs first rolled out and were very confusing. I would not hesitate to recommend them wholeheartedly!

Date of experience: April 29, 2021

Reply from South End Capital a division of Stearns Bank, N.A.

It was an absolute pleasure to work with you Luis! Thank you very much for the excellent feedback and kind words. We wish you and your business great success, and we're here to help whenever you need us. Stay well!


Rated 5 out of 5 stars

Closed a difficult deal. Thank You!

Janine and Tia did an excellent job working with myself and client to get a difficult business+real estate acquisition loan to successfully close. Very happy with their prompt and timely communications with all parties e.g. borrower, myself, title, and attorneys. South End Capital and Stearns will be my go-to, preferred lender for all my clients' business financing needs.

Date of experience: March 28, 2023

Reply from South End Capital a division of Stearns Bank, N.A.

We really appreciate you kind words and truly thank you for your business and your assistance helping us close this loan. We look forward to working with you again!


Rated 5 out of 5 stars

Patience is a Virtue - South End Capital/Stearns Bank…

South End Capital/Stearns Bank displayed top quality service and patience beyond reproach!. There was a delay in locating the right equipment, therefore more time was requested. Stearns Bank was able to work with us so that the deal could close. Looking forward to the next transaction!

Date of experience: June 17, 2022

Reply from South End Capital a division of Stearns Bank, N.A.

Thank you Rodney for the kind words and great feedback. We're very glad we were able to assist you with this financing, and we look forward to working with you again!


Rated 5 out of 5 stars

Making a business loan a great success

The loan rep was wonderful to work with. Made the experience on getting a business equipment loan painless and a great experience. Went out of their way to make our loan request happen. We now know who to turn to for any business financial needs also will refer anyone we know in need of a business loan.
Thank you for making our experience a great success.

Date of experience: March 10, 2023

Reply from South End Capital a division of Stearns Bank, N.A.

It was an absolute pleasure to work with you and assist you and your business with your equipment financing needs. We truly appreciate the kind review and we hope to have the chance to work with you again in the future!


Rated 1 out of 5 stars

BEWARE FRAUD

BEWARE, THIS BANK IS A FRAUD. They fooled us into submitting our SBA loans under the payroll protection program. For several weeks they sent email stating that they were working on our loans, but nothing more. After several weeks, they sent an email stating that they were too busy and that would discontinue process of our loan. In the meanwhile, we will not receive our government funds, we have to start over with another bank over three weeks late, and our business will suffer. STAY
AWAY FROM SOUTH END CAPITAL!

Date of experience: April 15, 2020

Reply from South End Capital a division of Stearns Bank, N.A.

We appreciate your frustration and unfortunately government funding ran out before we could assist all applicants that elected to submit an application with us in the first round of the PPP. As an SBA / PPP loan intermediary (as published on our website), not a bank or direct lender, we were subject to the funding the government could provide and the application volume our lenders could handle. Fortunately there is still $130B of PPP funding available and the program is open until 8/8/20, so if you have not received a PPP loan yet there is still plenty of time. Although we stopped facilitating PPP loans after the first round of government funding, we'd be glad to recommend lenders that are still providing PPP funding. We wish you and your family health and safety during this difficult time.


Rated 5 out of 5 stars

Great Account Executive for me

When I started doing commercial loans, I didn't have a go to guy. I was fumbling around with few companies and didn't feel like I was included in the mix. When David became my account executive, he gave my deals the attention I thought was needed. He took time out of his schedule to enlighten me on things that would make me a better broker. I appreciate feedback he gives and the timely manner he answers my questions and concerns. Great guy.

Date of experience: June 10, 2019

Reply from South End Capital a division of Stearns Bank, N.A.

Thanks for your review D Woody and your great feedback about David! We're excited to be working with you.


Rated 5 out of 5 stars

Funeral Home Purchase

There's not much to say other than Mike McGee and Sound End Capital are phenomenal. A Funeral Home purchase is virtually impossible to get financing through most lenders, but Mike McGee and SEC's staff never left me with any doubts we'd get it done.

Our business future is bright! So on behave of my family and staff, thank you for all the hard work. If you have a complicated or simple deal stop looking and give SEC a chance.

I'd simple like to say sincerely, Thank You!!

Date of experience: March 03, 2020

Reply from South End Capital a division of Stearns Bank, N.A.

Thank you so much for the great review and wonderful feedback about Mike and our team. We are so pleased to have helped your business grow, and we look forward to working with you again in the future!


Rated 5 out of 5 stars

I am a new broker in the commercial…

I am a new broker in the commercial industry and I want to thank Myron Alford from South End Capital, for being so helpful and courteous to me, while trying to learn the business. He has gone way out of his way to assist me in any way that he could and I so much appreciate him for being the kind and patient person he is. If he treats a fellow broker in this kind manner, I can only imagine how great he is with his customers. Thanks Myron!!

Date of experience: May 08, 2019

Reply from South End Capital a division of Stearns Bank, N.A.

Thank you Maryellen for your review and your wonderful feedback about Myron. We are so pleased you have received such great service from Myron and we are excited to have you on-board as a referral partner. We look forward to continuing to work with you!


Rated 5 out of 5 stars

Absolutely awesome team of people to…

Absolutely awesome team of people to work with. My AVP from the closing division was exceptional. He went way over the call of duty. He guided me and stayed with me from start to finish. If obstacles presented themselves, he pushed, guided, and encouraged me through the process

SECC explained the process and delivered as promised. Staff was very knowledgeable and professional. I am looking forward to the next deal utilizing SECC services and resources. It’s assured they will help me achieve my business and financial goals.

Big thanks to my SECC team as I am now the owner of a very successful company.

Date of experience: September 12, 2019

Reply from South End Capital a division of Stearns Bank, N.A.

Thanks Donnie for this great review! Our team loved working with you and we appreciate the kind words about your closing AVP, our staff and our process. We are so glad we have help you with your business financing and look forward to working with you again!


Rated 5 out of 5 stars

Mike McGee has a "Never Give Up"…

Mike McGee has a "Never Give Up" attitude which is exactly what you need when you apply for a loan. I have worked with Mike on a couple of SBA loans and he was professional and very responsive. When an obstacle presented itself, time and time again Mike would get creative and keep the deal moving forward. He is a great advocate for you and your business and can translate the most complex business models into terms the underwriters and credit people can understand.

Date of experience: April 18, 2019

Reply from South End Capital a division of Stearns Bank, N.A.

Thanks for your review Todd! We really appreciate your business and Mike is a true asset to our organization. We're here to help you and your business in anyway we can, just let us know.


Rated 5 out of 5 stars

After looking far and wide for an SBA…

After looking far and wide for an SBA product that would help me consolidate outstanding short term loans and reduce my debt service, South End Capital was finally able to get the job done. It required a lot of paperwork - but I now have a loan that cut my monthly payments by over 80%. Before the closing a few unexpected issues arose that threatened the deal. Rich hopped in and worked tirelessly to get the deal closed. He had exceptional follow-up and communications skills. Should I need business financing in the future South End would be stop one (and I have worked with many others previously). They were honest and delivered just what they promised.

Date of experience: July 10, 2019

Reply from South End Capital a division of Stearns Bank, N.A.

Thank you very much for this excellent review and feedback. We are so glad we were able to help your business and we appreciate you working with us to get your loan to the finish line. We'd be very pleased to have the opportunity to work with you again!


Rated 5 out of 5 stars

Greath choice

Each region needs its own development in the field of banking. This platform provides this opportunity and makes people's lives easier and more carefree. Great choice

Date of experience: December 08, 2023

Reply from South End Capital a division of Stearns Bank, N.A.

We appreciate the positive feedback, however we cannot locate you as a customer in our system. Please respond to our request for more information so we can identify your account. Thank you!


Rated 5 out of 5 stars

Awesome experience through Stearn Bank

This is my first time dealing with SBA loan with Stearn Bank and the whole process was very easy to follow. Janine and Kaitlin were very professional and helpful when I had some questions regarding to the loan. I would definitely recommend Stearn Bank to anyone looking for funding for their business. Thanks again

Date of experience: November 10, 2022

Reply from South End Capital a division of Stearns Bank, N.A.

Thank you very much for the kind review and excellent feedback. It was a pleasure to serve you and your business and we hope to have the opportunity to work with you again!