Puppies.com Reviews

1,015  •  Excellent
TrustScore 4.5 out of 5

4.7

In the Online Marketplace category

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Reviews4.7

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Rated 5 out of 5 stars

Great for the sale of multiple puppies

I am a seller on puppies.com and I have made two sales in the span of two days with being on the app. I love that the website does not hide the sellers phone number or email address for buyers who would like to come off the app in a more expeditious manner. I also love that they save communication with you and buyers even after the puppy is sold so that you always have verification that the sale went smoothly. Overall, it has been an amazing experience and I thank puppies.com for the three day grace period before asking their customers for money. They are truly a website that helps sellers out especially ones like me who have a lot of puppies to sell!

Date of experience: July 20, 2024


Rated 5 out of 5 stars

The site was very easy to use and I had…

The site was very easy to use and I had a great response from the two breeders I chose. I ended up going with Ashley from New York and it was the best decision. Bree is a Cane Corso and is absolutely stunning and has an excellent disposition.

Date of experience: July 22, 2024


Rated 5 out of 5 stars

Puppies.com is simply awesome

Puppies.com is simply awesome! The best ever. They have brought me so so many wonderful clients . Lots of good people in the world use this app. They have made it more easy for my clients to trust me right off the batt and because of them I’ve built a lot of awesome relationships! Thank you puppies.com!

Date of experience: July 26, 2024


Rated 5 out of 5 stars

a great resource

The website was easy to navigate with a nice selection of dog breeds, locations and prices. Also, enjoyed being able to communicate directly with the puppy's seller... I found puppies.com to be a great resource and would use it again!

Date of experience: July 14, 2024


Rated 5 out of 5 stars

Great site

The site was straight forward and easy to use. I really liked that there wasn’t a bunch of ads and spam like other puppy sites. It felt more personal than the others I had browsed. I was so happy I found this one, and it led to a new puppy purchase. It was simple to navigate and communicate with breeders, browse pictures and set the breed and search radius. I would definitely recommend puppies.com to anyone looking for a new pup.

Date of experience: June 15, 2024


Rated 4 out of 5 stars

When I paid for an ad booster it didn't…

When I paid for an ad booster it didn't help as it was expected. Plus, I do not understand how it work when you pay to boost your ads so everyone can see them on the main page for several days but they are not showing there. So, basically if you want to sell locally and do not have problems with shipping it is not a good option

Date of experience: July 08, 2024

Reply from Puppies.com

Hello,

We're sorry the boosting wasn't what you expected. Paying to boost a listing will only boost the ad in city and state searches, so if you search your city/state the listing will be shown before listings that are not boosted. The main search without a city/state added will have boosted listings in random order mixed with non-boosted listings.

We appreciate your feedback and it will be taken into consideration for future site improvements.

If you have additional questions please contact customer service at support@puppies.com.


Rated 1 out of 5 stars

My account was randomly flagged because…

My account was randomly flagged because it was deemed as “high risk”. Whatever that means. I’ve logged on like maybe once or twice since I found this website back in 2020. The customer representative by the name of David can’t even provide me with a legitimate reason as to why which is suspicious. I will not be using this site to search for future family members again. Such a shame.

Date of experience: July 16, 2024

Reply from Puppies.com

Hello,

I'm sorry you didn't have a good experience on our site. Sometimes a legitimate account is flagged, but we do give the option to complete the ID verification on your account to get it reinstated.

We appreciate your comments and they will be taken into consideration for future site improvements.

If you would like to try the site again or need assistance in restoring your account please contact us at support@puppies.com.

Puppies.com Support Team


Rated 3 out of 5 stars

I don't like the scammers that are…

I don't like the scammers that are accessing my account and sending me fake texts. I also pay for boosts and they always seem to get taken down early so you don't really get the full 3-7 days Seems like algorithms are sending me texts

Date of experience: July 02, 2024


Rated 5 out of 5 stars

Second Fantastic Experience!!!!!!

This is my second puppy using the site. Both WONDERFUL experiences. The site feels safe and trustworthy. Will definitely recommend and use again if needed. Thank you for making this sie reliable and user friendly. Especially the buyer tips!

Date of experience: April 04, 2024


Rated 5 out of 5 stars

My #1 Location to Search for a Puppy

I have been perusing the Puppies.Com website for years. I purchased my Doberman through Puppy.Com two years ago, but I started surfing the website years before that looking for the right dog for me, and I found him. Puppies.Com unquestionably has the largest selection of dogs of all breeds, and they clearly advise potential buyers to beware of unscrupulous breeders. The website provides all the safeguards and it's easy to navigate on the website. Even I can do it.

Date of experience: March 14, 2024


Rated 5 out of 5 stars

I was able to find my dream puppy…

I was able to find my dream puppy through Puppies.com. I was able to select the breed, gender and location of the breeder to see what was in the area of a comfortable driving distance from my home. I was able to view the sweet babies available within that search range and research the who the person was who was offering the pups. The message feature allowed me to ask questions and make arrangements to meet my new fur-baby to see if she was a good fit for the family as well as ensuring I was supporting a hobby breeder in a loving home with both parents on site and not from a puppy mill. I will surely use puppies.com for my next addition to the family, probably even the same person & parents.

Date of experience: April 01, 2024


Rated 5 out of 5 stars

We found our puppy!!…

We went through so many different people trying to find the right puppy for our family . The people whom are listed as not verified be careful bc I feel like I was almost scammed. ALWAYS go with the verified person and the one who communicates and can show real time pictures and videos!

Date of experience: February 12, 2024


Rated 5 out of 5 stars

Worth the investment

Worth the investment. Has helped many times placing one or 2 pups from a litter. Easy to navigate and communicate with potential buyers especially now that can send pictures/videos to them. Easy to navigate when placing adds all around easy to work with

Date of experience: March 23, 2024


Rated 5 out of 5 stars

Options

I was hesitant to use a website advertising all kinds of puppies vs calling a referral for a breeder, but we found our newest family member after a few weeks of looking and talking to various breeders. I would definitely recommend puppies.com, even new advertising breeders are verified on this site which was comforting! Someone had stolen pictures from this site and posted on FB saying it was their dog and we just happened to see it and feared we were being scammed, but thankfully no, our breeder was just as upset as we were. Thank you puppies.com for making sure advertising is legit and thank you to the breeder we received our furbaby from!

Date of experience: March 31, 2024


Rated 5 out of 5 stars

Fantastic site,great service

I've bought 2 puppies on Puppies.com myself and had very smooth transactions on both. Both were healthy and cared for. Both breeders were awesome. I used Puppies. com to sell several litters of my own. I ve had no problems with using the site at all. I had 2 obvious scammers that tried to "buy" thru scam messages and the site shut them down immediately after I reported it. Great service

Date of experience: April 02, 2024


Rated 5 out of 5 stars

We had to put our 9 year old black lab…

We had to put our 9 year old black lab down beginning of January and after that we found out we simply cannot live without a dog. It was a couple week process of looking, getting scammed ,etc before I came across Carrie and Steve Gonzalez . They were ABSOLUTELY AMAZING from start to finish and continue to be. when we went to see our puppy , it was clear the reason it didn’t work out with the other people was because we were supposed to meet Carrie and Steve. They truly care about their dogs ( mom and dad ) and couldn’t have cared for their litter any better. The transition was so easy because they socialized our puppy , they worked on potty training , crate training etc If you’re looking for a mini/ medium goldendoodle in the future I HIGHLY recommend them!!!

Date of experience: February 28, 2024


Rated 5 out of 5 stars

Thanks to Puppies.com

Thanks to Puppies.com I had 13 amazing years with my Lhasa Apso, Buddy! Now I've just embarked on another journey with the newest addition to our family, George, another Lhasa Apso from Karen Kennedy!

Date of experience: March 25, 2024