This is our second time working with Jenn from OwnUp and our experience was even better than the first time. The whole process was quite smooth and rapidly arranged. Closing a real estate deal is such time sensitive matter and Jenn's timely help made everything go very smoothly! We cannot recommend Own Up more.
Own Up was a HUGE help when I was shopping mortgages. If it weren’t for Ryan connecting me with the right team I doubt I could have made my dream home as affordable as it is. 11/10 would definitely recommend especially to first time home buyers!
Great experience. Own Up quickly and easily connected me with a mortgage broker to get me a competitive rate and terms. Own Up also has some great tools to play around with monthly payments and payback time on points.
Own up helped me with the process to purchase the home of my dreams in a short time frame.They are very professional and I would recommend them to anyone who’s ready to purchase a home.This was a Great experience!!!
As a single, first-time home buyer…working with OwnUp was a fantastic experience. They educated me from the ground up and kept me informed daily with updates. Highly recommend!
Before going to Own Up, I received quotes from two different lenders. Own Up beat these quotes by a large margin on both rate and closing costs. Upon bringing this to another lender, they said they could match those terms, which made me more eager to stick with Own Up where they gave me the absolute best terms right away, not after seeing the competition.
The call was on time as scheduled. The representative was so polite and took her time to explain everything and answer questions to the best of her ability.
Own Up made my buying experience so much easier. They were patient and helpful and found me a great lender. I got quotes from two local lenders and they couldn't come close to the rates I received through Own Up. Definitely recommend.
I recently used OwnUp to secure a mortgage loan, and I couldn't be happier with the experience. From start to finish, they were incredibly helpful in guiding me through the entire process. The team at OwnUp was always there to provide clear and detailed explanations.
Not only did they help me secure a fantastic mortgage rate, but they also introduced me to a great agent and attorney who made the process even smoother. Their professionalism and dedication to customer service truly set them apart. I recommend OwnUp to anyone looking to buy a home. They made a potentially stressful process feel manageable.
I could not recommend Own Up more highly. We felt so lucky to have Olivia in our corner - she was so helpful, knowledgeable, and down to earth! This was our first home buying and mortgage experience, and I can't imagine getting through it without Olivia and Own Up's help.
I had a great experience working with Charles Pierce from the Own Up team. Charles was with me throughout the entire process from initial contact to closing. He went above and beyond answering all my questions, running different lending scenarios and comparing quotes. I am very pleased with the service and I will surely be a repeat customer!
Service was very kind and super quick to get my pre-approval mortgage letter but I was offered only one choice of mortgage compared with 3 years ago when we refinance our mortgage they gave us so many mortgage options that we can explore an choose freely; that did not happened this time when they gave me just one option and I have a Credit score of 800 plus. So I’m kind of dissapointed.
Date of experience: April 23, 2024
Reply from Own Up
Alejandra,
Thank you so much for taking the time to review your experience and for once again entrusting Own Up with your home financing needs. You are correct in that our approach to issuing pre-approval letters is to match you with a single, high-quality lender from our network. We take this approach to ensure you are backed by a credible lender and dedicated team of home financing professionals that will put you in a position of strength when you are looking for homes and making offers. When it comes to rate shopping, that is a different service / experience, but one that we still offer to all of our customers. Once you are under contract on a property you can return to us and we will provide you with the same shopping experience you had when you refinanced with us. We'll help you shop for the best rates across our entire network, compare different loan products / down payment options and ensure you are making an informed decision about the lender and option you ultimately choose.
Hope this clears things up! Please reach out to us directly if you have any further questions (contact info below).
Sincerely, Customer Success at Own Up (e) hello@ownup.com
On a skeptical whim I tried OwnUp, Rick was super responsive, fast and they actually closed my loan with the best rate around within 2 weeks. Pretty rad.
Everyone who helped me through what can be a very confusing process, especially as a first time homeowner, was phenomenal! (Pat, Charles, and Rachel) I did not use a buyers agent and Rachel was extremely knowledgeable. She was so generous with her time walking through everything and explaining various options. She made me feel confident that I was making the right decisions. I cannot recommend the team at OwnUp enough!
Own Up offered the most competitive rates while others were trying to get me to pay more points for the down payment. When the rates went down right before closing they explained my options so that I can make the right choice for myself.
After applying to both traditional banks individually and another broker, I took a last minute chance on own up and I'm glad I did. Jenn was incredibly helpful through the whole process. I was mind blown to have solid quotes from several banks with just a soft credit pull. All in plain English, with a description of fees and no hoops to jump through to get them. Not only that, but the lowest interest rates and closing costs out of all of them. We saved over $4k in fees over the competition. Jenn answered all my questions, and as a first time homebuyer her patience was invaluable. Highly recommend!
Own Up not only finds you the best rates but also stand behind to ensure offered rates / costs stay true all the way thru closing. I've used own up twice now, first time for refinancing my apartment and recently to purchase a single family home - had an excellent experience all the way thru the closing. Both the time I shopped around extensively however no one was able to really beat their rates. I would strongly recommend them, not only for the rates but also overall smother closing process