Oneinbox AI Reviews

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TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

A 5 star AI phone support software

What can I say about the brilliance of Oneinbox? I could go on for quite some time. First and foremost, the founder, Abhishek, has been exceptional. He provided unwavering support and assistance while we beta-tested the platform for our company's needs.

The quality of the AI voices is astounding and truly sets Oneinbox apart from other software. There are numerous different-sounding agents to choose from, along with a growing number of languages. My criteria were quite specific: I needed a tool that could handle incoming and outgoing calls, schedule appointments, and answer sales queries. Oneinbox not only met all these needs but exceeded them.

Oneinbox offers a variety of customizable agents to suit different requirements, along with a tool for creating custom prompts. The platform is rich with features, far too many to list comprehensively in a single review. Additionally, Abhishek is very responsive to feature requests and implements them without haste.

Without hesitation, I give Oneinbox a 5-star + rating.

Date of experience: May 15, 2024

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Rated 5 out of 5 stars

I've been looking for an AI Agent tool…

I've been looking for an AI Agent tool for almost a year. My purpose was for a new SaaS call tracking platform. I accidentally found Oneinbox while deep diving into the agents. I guess luck was on my side for once because I actually connected with the CEO.
I asked a lot of questions, and he was very helpful and courteous. He truly made me feel like he cared that I found the right solution.

I wanted a tool that could answer incoming calls, make outbound calls, make appointments, and answer sales questions. Oneinbox does all that and more.

The first thing that absolutely surprised me was the human-like voices of the agents. They even have them so you can choose a voice by gender and age, like young, middle, and older voices. For me, that was a very big deal. I do not want robotic voices.

They provide a group of different types of agents that you can customize for your specific needs. They also have a tool for creating your own prompts. Honestly, there are so many features that I cannot do justice to all of them.

I've looked at and tested maybe 8-10 tools that promise what Oneinbox already does. I'm very thorough in my research before buying.

One important thing to note is that if you have questions, their response time is the best I've ever experienced.

If I could rate it 10 stars, I would. Oneinbox gets my very highest rating.
Tim P.

Date of experience: June 09, 2024

Reply from Oneinbox AI

Thank you, Tim, for your detailed and positive review. Its really a pleasure for us to serve customers like you. We're thrilled to hear about your great experience with our platform and support team !

Regards
Abhishek Gupta
Co-Founder & CEO