MIDWEST APPLIANCE Reviews

Awful customer service. Rude. One month later still do not have park and now find out they canceled the order.

Date of experience: April 07, 2023

Part ordered based on the company's website that the part was right (would fit, work, etc). The received part did not fit. The company agreed to a return, but required me to pay shipping and would not be refunding the original shipping + 10%. So, for sending me the wrong part, I'm getting back half of what I paid in item cost and shipping. They clearly do not care about the customer experience and do not own their mistakes. Won't be doing business with this company again. I suggest you don't either.

Date of experience: August 15, 2022

I ordered an Amana fridge replacement gasket from MIDWEST APPLIANCE. Before placing the order I have asked Matt to verify the inquired part is the one that would suit my fridge, and I got great help. Order was shipped with days, and arrived a few days later. Part suits fridge as desired.

Date of experience: June 03, 2021