3,924 total
Quick response times and helpful staff. Solved my issue without any headaches. Will be back.
Date of experience: February 04, 2024
Reply from Jungle Scout
Thank you so much for your kind words, Nahla!
We are always striving to be the best in this space, and the best for our customers, so to hear that you’re happy with what we have to offer makes our day!
Thanks again, Nahla! Have a great day!
Reply from Jungle Scout
Hi Maliah,
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
Thanks again, Maliah, and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Their amazon custom product report is the biggest ripoff ever! DO NOT BUY IT! I asked for a low competition product and they gave me a product that has 12 pages on amazon of almost the exact product. Their are numerous sellers who sell none of this product. They claim it is only supposed to be an example which is a complete lie! BEWARE OF THESE LYING SCAMMERS!
Date of experience: July 14, 2024
We had to cancel our subscription as we're closing our account, unfortunately forgetting to do so before the renewal period. The support team went above and beyond, reaching out to the billing team on our behalf. We've been fortunate to receive a partial refund as a result. While it's not the full amount, we're deeply appreciative that JungleScout showed understanding and provided some consideration. It's already more than enough for us.
Should we decide to launch a new business in the future and require JungleScout's services again, we'll have no hesitation in returning to them.
Date of experience: April 23, 2024
Reply from Jungle Scout
Hi there,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Jungle Scout has been an invaluable resource for me as I've been learning the ropes of selling on Amazon. Their explanations are clear and easy to understand, and their team is friendly and helpful. As professionals in the Amazon space, Jungle Scout has equipped me with the tools and knowledge to effectively manage my seller account. Highly recommend!
Date of experience: March 16, 2024
Reply from Jungle Scout
Hey there, Raja!
Thank you so much for taking the time to leave us a review.
It is great to read that our tools have helped improve your Amazon business; we really do appreciate the feedback.
Have a wonderful rest of your day and happy Jungle Scouting. :)
PS: I also would recommend joining our exclusive group for Jungle Scout customers!
Check it out here:
jnglsct.com/FBA-Group
Thanks again, Raja!
Everything the response time incredible these guys help me at 2am in the morning no one else is doing that the Jungle squad is on another level very helpful day or night they did an amazing Job... thank you guys again...
Date of experience: March 22, 2024
Reply from Jungle Scout
Hi Joshua,
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
Thanks again, Joshua, and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Great tool, easy and intuitive. Excellent support team with quick attention and great service. I receive reports, videos, and weekly webinars where I can learn much more about this world and stay updated on the latest changes.
Date of experience: March 29, 2024
Reply from Jungle Scout
Hi there,
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
Thanks again, and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
I recently started using the "Jungle Scout" tool to optimise my listings. The optimisation is very easy to carry out and the support is quick and uncomplicated. Thanks to the easily accessible content and the wealth of information, I get lots of tips that I can use for my Amazon listings. I can highly recommend the tool as a seller.
Date of experience: March 28, 2024
Reply from Jungle Scout
Hey there, Christian!
Thank you for taking the time to leave us a review.
We really appreciate your feedback and it is great to hear that the tools have helped you with your Amazon business.
Have a wonderful rest of your day!
PS: Why not take a look at our exclusive Amazon FBA Competitive Edge group over on Facebook: jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Thanks again, Christian!
Hello!
Thank you for the response; it was quick and helpful. To give you an honest answer, ... gladly, it will surely be very useful for you. In brief:
I am just starting to build my Amazon sales platform, and I am currently in the product research phase. My first impressions of Jungle Scout are very good; it can significantly help in extracting information about the market and in planning. That's why I purchased a one-year subscription.
I must mention that Helium 10, as your competitor, provides somewhat more, or at least more interpretable, transparent, and easier-to-handle information for beginners like me. I am not a subscriber there; I only see the free data, and I confirm that I am still learning how to use Jungle Scout. But since most of us continuously gather data and browse constantly, this is what I experience with their free version. I did not prepare with specifics; ...this is the appearance.
Best regards,
Sándor
Date of experience: April 23, 2024
Reply from Jungle Scout
Hi Sándor,
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :) We'll do our best to keep coming with updates that will help you with your product research!
Thanks again, Sándor, and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
I’m still brand new to being an Amazon seller. So naturally I have needed help setting up my Seller Central account as well as getting started finding products to sell. The customer service I have received when asking questions has been extremely prompt as well as very helpful. Not to mention very kind people that want to make sure you’re being helped. I also have gotten a lot from all of the information on finding products on the platform. I haven’t had my breakthrough yet, but I know I will because I know that Jungle Scout has my back!
Date of experience: January 18, 2024
Reply from Jungle Scout
Hi Matthew,
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
Thanks again, Matthew, and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Responsiveness and effectiveness from staff are really fast. Although, I wish the system would had returned my money into my bank account immediately, I’ll have to wait until it’s processed.
- just saw their response and it makes sense. So I changed from 4 stars to five stars. Thanks, guys.
Date of experience: February 01, 2024
Reply from Jungle Scout
Hi Mateus,
I just wanted to drop a quick reply to say thank you for the updated review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
Have a great day!
I had a problem receiving information I needed and reached out to JS to take a look at it. JS responed within 8hrs letting me know they received my email gave me a few things to try and that would get back to me shorty. They got back to me by the next day saying they had fixed the problem and asked if everything was satisfactory. I'm completely satisfied and would recommend them to anyone.
Date of experience: January 19, 2024
Reply from Jungle Scout
Hi Steve,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
The entire Jungle Scout team is very knowledgeable and they reach out to provide assistance regularly. They are fast and efficient. This is a must have Company in your arsenal if you're an online seller.
Extraordinary!
Date of experience: March 21, 2024
Reply from Jungle Scout
Hi Rich,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again, and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Great customer service. Shout out to Quincy who advocated for a refund after the auto renewal feature caught me off guard. Although I didn't take advantage of the services, JungleScout appear to be constantly updating their tool to help customers gain an edge.
Date of experience: March 13, 2024
Reply from Jungle Scout
Hi Doyle,
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
Thanks again, Doyle! Have a great day!
It was outstanding because someone took interest and gave credence to MY situation and circumstances. In today's biz climate and policies it is great to see Jungle Scout Customer Service took it up to the Premiere Level!! Well done!!
Date of experience: March 12, 2024
Reply from Jungle Scout
Hi Clinton,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Such great customer service! I'm new to JS and I made a mistake with my subscription. Not only did I get a response, it was immediate. AND my request was handled with a friendly 'no questions asked' attitude. Very encouraging when starting with a new company.
Date of experience: February 19, 2024
Reply from Jungle Scout
Hi Sylvia,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
I explained my issue via email and within 24H it was handled perfectly. The person understood my problem 100% and did all the right actions to get the problem fixed. This made me so happy and relieved. Excellent service. Very competent team!
Date of experience: February 25, 2024
Reply from Jungle Scout
Hi Anais,
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
Thanks again, Anais, and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
The team at jungle scout are very helpful
And are quick to respond to any queries should you have any while using their software,i highly recommend them if you need tools to help you with your business.
Date of experience: April 08, 2024
Reply from Jungle Scout
Hi Brian,
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
Thanks again, Brian, and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
They are able to find quick solutions to the problems they face, no matter how unusual. This is because of their competence. At the same time, they provide very fast feedback and you can see the eagerness to help in all of these feedbacks.
Date of experience: March 01, 2024
Reply from Jungle Scout
Hi Bugra,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
I reached out to JS Customer Support as I made a mistake in my subscription. They’re quick to respond and I immediately received a full refund. Very efficient! Thank you!
Date of experience: April 07, 2024
Reply from Jungle Scout
Hi there,
I just wanted to drop a quick reply to thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again, and happy Jungle Scouting. :)
Have a great day!
