2,813 total
Beautiful plants and so easy, came beautiful, a little damaged but im sure it will perk up, im waiting to see how it grows and shapes up, but the size is so great for what you pay for, really beautiful presentation and neat shipping, all the soil etc is all set up for you which is what I wanted! Customer service is amazing!! I'm waiting to see how these grow and live but so far, 5 stars!
Date of experience: July 15, 2024
My order was sent and delivered to the wrong address and the customer service folks fixed the error and placed a new order for me with the correct address...all free of charge! Amazing!! Customer service doesn't get any better than that.
Date of experience: July 25, 2024
Reply from easyplant
I'm sorry to hear about the address issue, but I'm pleased that our swift response to replace the lost-during-shipping plants exceeded your expectations. Thank you for choosing easyplant!
This company is a class act company. The information and technology given to care for the plants is exemplary. I plan on buying more plants from this company and telling others about the exceptional service. PLANTS ARE POWER.
Date of experience: July 23, 2024
Easyplants customer service is beyond amazing. Their plants are great. The self watering pot, makes keeping indoor plants alive. I've ordered many plants and will continue to do so. Do not hesitate to purchase from Easyplants.
Date of experience: July 19, 2024
Reply from easyplant
Thanks a million for sharing your wonderful experience with easyplant.com! We're thrilled to be a part of your journey in filling your space with greenery. 🌱
Gerson took care of me even though we were out of warranty. They acknowledged an error in their care instructions and sent me a replacement.
Date of experience: July 23, 2024
Reply from easyplant
We're thrilled to hear that Gerson provided you with excellent support. Our aim is to make the process as easy and friendly as possible. Thank you for choosing easyplant, and we can't wait to serve you again!
I just got my plant yesterday on the date planned and it came in perfect shape. Packaging was excellent. Easy to setup and water. The only difficulty (minor) was removing the plastic covering the pot. It is beautiful.
Date of experience: July 21, 2024
Reply from easyplant
Yay! So happy your easyplant arrived safe and sound, Bob! 🌟Welcome to the easyplant family!
They have awesome customer service, their response to any problems that you may have is very quick and always have a solution to help you with the problem.
They are very knowledgeable about how to take care of any plant and they are very helpful.
Date of experience: July 22, 2024
Reply from easyplant
Aww, shucks! It's our pleasure, John! We're always happy to help. ❤️ And thanks so much for taking the time to leave us a review - we really appreciate it!
Beautiful, healthy plants perfectly packaged and delivered in a timely manner. Sent 3 plants as a gift. Recipient loves them and much better than wasting money on cut floral arrangements that just die in a week! Excellent service and gorgeous potted plants that are easy to maintain.
Date of experience: July 18, 2024
Reply from easyplant
Oh wow, thank you for this glowing review! We're so happy you've had such a wonderful experience with easyplant. We agree - plants are such a great gift that can be enjoyed for a very long time! 💕
I was extremely disappointed. Plants didn’t come in good shape. It did mention sometimes the plants have a rough time in the mail and will adjust. They never did and all died slowly. I have one left out of the 8 I ordered. Wouldn’t buy again and definitely do not recommend.
Date of experience: November 15, 2023
Reply from easyplant
We're truly sorry to hear about your experience, Geri.
While our Plant Care guarantee only lasts 90 days, we're always happy to help you with your green helps with our tips and troubleshooting, even if the warranty is up!
I'm sorry to hear that the experience was not what you were expecting, your feedback is valuable, and we'll use it to improve our products and services. If you have any further feedback or questions, please feel free to reach out to us. 🌱
Customer service was good and prompt reply as I panic cause I don’t want to kill anymore plant and also for the price. This is my last attempt to keep a live plant . So when I came across easy plant it was a smart strategy but I just hope it works . Let’s see
Date of experience: July 23, 2024
Reply from easyplant
Oh, no worries - those days of killing plants are part of the past now!
We're sure that easyplant will be the right choice in creating a nurturing and fulfilling space full of plants. Thank you for your kind words and for choosing us to grow with you.
We love the self watering plants. They are beautiful and the ones that had issues we got help with by friendly customer service reps! Would recommend 10/10
Date of experience: July 16, 2024
Reply from easyplant
Woohoo - thanks a million for your rating, Mac! Happy to hear the team was able to help out! 🌟
The packaging of these plants is second to none. My plant spent two days in a hot small town post office and still arrived in great condition.
Date of experience: July 24, 2024
Reply from easyplant
Thanks for the shoutout to our packaging! We're thrilled you had a great experience with our plants. We can't wait for your next purchase with us!
Quick delivery. High quality plants/ceramic pots. Will definitely be ordering from them again.
Date of experience: July 24, 2024
Reply from easyplant
A house full of lush, happy plants is a sight to behold! 🌱
We're thrilled to know you're loving your easyplant greenery, and it's fantastic to hear that you'll be ordering more plants in the future. If you ever have any questions or need assistance with your green friends, we're here for you.
The plants I received are beautiful. And when one of the two I'd ordered arrived with a cracked pot, the folks at easyplant promptly sent me a replacement at no cost to me.
Date of experience: July 21, 2024
Reply from easyplant
Wonderful to hear that the team was able to get things taken care of right away for you, Kathy! 💚 Can't wait for your new easyplants to arrive! 🤗
I have already responded to a review request. My plant arrived in very good shape
It looks great on the wooden plant stand. Instruction are clear.
Date of experience: July 23, 2024
Reply from easyplant
Thanks so much for sharing your experience with our pants and the new stands we've just launched.
Your positive feedback means the world to us, and we're excited to nurture a long-lasting relationship. Thanks for choosing us!
I was having trouble with my plant and customer service worked to help me. They ended up replacing the plant and I really appreciated that. I would not hesitate to purchase again and refer others.
Date of experience: July 20, 2024
Reply from easyplant
Aw, I'm so glad we could get everything all fixed up for you nice and quick, Nancy! We're so excited for your new easyplant to arrive and we hope it'll bring you so much joy! 💚
The plants were packed properly and delivered promptly, thanks to the outstanding customer service. Plants are healthy and well-cared for! The watering system is easy to use and I love it.
Date of experience: July 20, 2024
Reply from easyplant
Thanks so much for taking the time to share your experience, Lupo! We're super delighted to read this lovely review and the easyplant team is always here for you anytime you need us! 🌱🥰️
AMAZING ! well packaged ! Came earlier than expected, they are just beautiful. Just take out the package, fill with water and place where you desire ! (Following instructions)
Date of experience: July 15, 2024
Reply from easyplant
Thanks for the kind words! We're thrilled you had a great experience with our plants and delivery times. We can't wait for your next purchase with us! <3
I love everything about Easyplant! I now have five plants and love them all. They have the very best customer service I've ever experienced!
Date of experience: July 22, 2024
Reply from easyplant
Oh goodness, we're so happy to have you in the easyplant family, Kim! Thanks for the super kind words and keep enjoying your green friends! 🥰️🌱
First two plants arrived healthy. Third did not. I contacted easyplant and was told a new one is on the way. So easy to care for. I love easyplant.
Date of experience: July 24, 2024
Reply from easyplant
Thanks for the shoutout! 🌿
We're stoked to hear that our support has hit the mark for you, and we're always here to help your plants thrive. It's customers like you that keep us going. Stay green and keep those plants thriving!
