All love to Crocoblock
All love to Crocoblock, Amazing softwear, and great feauters, and amazing suport team, I love you soooo much Guys!!!!!!.
Date of experience: July 09, 2024
Reply from Crocoblock
1,042 total
All love to Crocoblock, Amazing softwear, and great feauters, and amazing suport team, I love you soooo much Guys!!!!!!.
Date of experience: July 09, 2024
Reply from Crocoblock
I'm a long-time customer of Crocoblock. Today, I received the best service ever. I had a problem with a query builder. Yaroslav was extremely helpful. From the beginning, he assured me that he was going to help, showed service orientation, and provided the necessary empathy. He solved my problem quickly and provided clear explanations. He is truly a pro!
Date of experience: July 01, 2024
Reply from Crocoblock
It's a shame the plugin has a lot of capabilities, but the first-line support is mainly clueless, and they are defensive in their responses. They dismiss issues as not in scope and often have no idea how the product actually works.
Date of experience: July 04, 2024
Reply from Crocoblock
Natalie has done an excellent job of providing support, helping with technical issues, in an agile and reliable manner. Thank you so much
Date of experience: July 04, 2024
Reply from Crocoblock
They are always courteous, always knowledgeable and believe it or not, will usually have a live person to talk to you 24/7 Incredible support
Date of experience: July 07, 2024
Reply from Crocoblock
I recently had an exceptional experience with Crocoblock's customer service, and I am delighted to share my positive feedback.
I would like to give a special shoutout to Anna, who assisted me with my issue. Although I am not a regular customer and not familiar with all the products, Anna was incredibly helpful, professional, and empathetic. She promptly processed my request and made the entire experience stress-free.
Her dedication to resolving my issue quickly and efficiently was truly impressive. Based on this positive interaction, I can confidently say that Crocoblock values its customers and provides excellent support.
Thank you, Crocoblock, and a huge thank you to Anna for your outstanding service!
Date of experience: July 01, 2024
Reply from Crocoblock
Today I was setting up a new website for a client that sells car occasions, and what a relieve was the help I got from the Crocoblock Team to help me set up my best functioning listing page I've ever built. I've managed to set up special filters my client requested, but which I didn't knew how to build at first. I am so happy I learned new things and am now able to build better listing websites.
Date of experience: May 22, 2024
Reply from Crocoblock
The Crocoblock support team is truly amazing. Every support team member I've worked with has been absolutely fantastic. Yesterday, I was stuck on something that turned out to be a bit more complicated than I had originally anticipated. Olena from the support team patiently worked through my issue and helped me figure out a solution late into the evening. Although the amazing experience yesterday was specifically with Olena, the same can be said about everyone on the support team that I've worked with in the past (Volodymyr, Hanna, Alina, Maryna, Maria, Anastasiia, Ivan, Igor, Vladyslav, Natalie and everyone on the team). You guys rock.
Date of experience: May 22, 2024
Reply from Crocoblock
High praise for the level of support provided by Crocoblock. Their products and features are extensive and when questions arise - Crocoblock is there is guide me in the right direction. I highly recommend Crocoblock.
Date of experience: May 28, 2024
Reply from Crocoblock
I'd like to thank Crocoblock for a awesome support in countless times when i needed it the most. They are specific and understanding to my less experience and gives helps me understand there products so that i learn as well as i get the technical support i need then and there. A special thank you to Natalie how has a great patience and knowledge of how to solve issues that i manage to create for myself. thank you again.
So far am i really happy with the all the Crocoblock product's and can absolutely give them my blessing
Date of experience: April 24, 2024
Reply from Crocoblock
I have to say I have been in the WordPress environment since 2004. The support from Nikita and the crew at Crocoblock/JetEngine is second to none! I can't believe how they took the time and had the patience to walk this old codger through what I didn't understand. Priceless in my opinion, Thanks so much guys!!! Peace!!!
Date of experience: April 25, 2024
Reply from Crocoblock
Best wordpress and woocommerce software out there. The support team are second to none. Cant rate these guys highly enough. Thankyou so much Croco for the support Lifetime customer here
Date of experience: May 03, 2024
Reply from Crocoblock
I like the concept and the depth it gives me with Elementor/Wordpress set-ups. I totally agree with the sentiment here that the support is first class. I've had interactions with Bogdan and Anna within the last year and both were creative and helpful in solving my issues. Full recommendation from my little agency HRZBLUT in Germany.
Date of experience: December 20, 2023
Reply from Crocoblock
Hands down, Croco's customer support is like catching a breeze on a sunny day! Their team isn't just about throwing loads of documentation your way. They've got this super chill vibe, totally trusting that you've got the hang of the docs. So, guess what? Their solutions are always out-of-the-box cool.
Here's the real gem: they're like treasure hunters in their community. They dig up these underrated snippets, libraries, and plugins that are like hidden gems you'd never stumble upon through Google, YouTube, Reddit, or even their own docs. It's like having a secret sauce that makes everything click effortlessly. Big thumbs up to Croco for keeping things breezy and making support feel like a walk in the park!
Date of experience: December 12, 2023
Reply from Crocoblock
Spoke to Olena today, Honestly, the support was flawless, overcome my issues in quick time. Also, I have communicated with a few other members of their support team (names forgotten atm, sorry) and the standard is always the same.
Crocoblock Suite is a huge learning curve to some, me included but, without the unique support I would not of considered the lifetime purchase. Total game changer these tools!
When your on a project deadline and have to use support....... Need I say more :)
Thanks Olena & Team -- I'm feeling grateful, keep this standard up pls :)
Date of experience: January 04, 2024
Reply from Crocoblock
I ran into a few difficulties with Crocoblock (my lack of understanding) and got fantastic help from Irene. The level of support was outstanding and she really got me out of trouble, even offering a Teams call so that she could show me what to do. I'm extremely impressed. Thank you so much!
Date of experience: February 12, 2024
Reply from Crocoblock
I'm going to give you an opinion on Crocoblock support, because jetengine has so many options, that it can get a bit complex and you might need support one day.
And well, know that the support will be the best user experience you will have.
I paid for the lifetime offer, so I don't pay any subscription and yet, I have a complete, ultra-competent support team at my disposal.
They really made me change my view about the quality of support I must provide to my clients as a website creator.
A big thank you to the support team for these hours you provided me.
Date of experience: January 27, 2024
Reply from Crocoblock
Crocoblock have the absolute BEST Plugins available today - and yet - this is not their best selling point.
Their support team is the best I EVER saw.
they are always available - sometimes even on Sunday. I've never experienced such great service when communication with a WordPress plugin support team.
all of their plugins provide an excellent solution with endless options of customization and they are open to suggestions and improvements from their community.
To conclude: Don't look anywhere else. you found the best plugins package available!
Date of experience: February 25, 2024
Reply from Crocoblock
I hired a local website developer to develop site for my wife's clinic. I was not happy with the final product. I started searching online and found crocoblock's Medcenter theme. This was exactly what I was looking for. I bought the license and created this site: careclinic.et with no coding knowledge, with very limited knowledge of wordpress and plugins. they have excellent support and their plugin transform a layman like me into a developer. Keep it up.
Date of experience: December 28, 2023
Reply from Crocoblock
Andrii was just fabulous.
Patient and very helpful.
My problem was fixed, and I've also learned how to do it properly.
I got step-by-step instructions and even screenshots.
Above and beyond.
Thanks, Andrii, you're a legend!
Date of experience: April 13, 2024
Reply from Crocoblock