Best in Waste Management

4 hours ago

TP

money came fast

4 hours ago

I needed to clean up a rental property on Lake Hamilton by Hot Springs. The tenant ended up being a hoarder and left their mess behind. Terry was a really nice guy and made the whole process smooth. They even referred me to an excellent house cleaner for the final cleaning before I could get in there and paint / repair. The price was great and they got everything cleaned up in a day. Super pleased with them.

An hour ago

KG

I contacted this company for queen sized mattress removal and was quoted a price of $131. After I paid for this service I was contacted by the company who then demanded an additional $34 to perform the service they already made a contract for and was paid in full. I paid this illegal up-charge since I did not have the time to find another contractor. On the day of the service the company made an appointment for 10AM in which they expect you to be available 30 minutes prior. When the providers were over 30 minutes late (1 hour of waiting) we contacted Dimension who stated they were only 30-40 minutes away. After that time passed and we contacted them again we were informed they would be there shortly. After waiting over 3 hours we demanded to speak with a representative, to cancel the contract, and refund all money. The representative refused to call us until another 40 minutes when the provider finally showed up. The provider made excuses as to why they were late and never attempted to apologize. Dimension Waste Management also failed to provide any information about who the waste management company that would be picking up the mattress was, no photos of whom was being sent to our home, and the provider who showed up failed to have any logos or business information on their vehicle and no identification that they were being sent by Dimension Waste Management.

A day ago

JU

The whole experience was so easy.

1 days ago

AS

I rented a 40' dumpster and because they didn't have one available they promised send 2 dumpster of 20' instead one. One arrive, the second one suppose to be delivered on Saturday and never did, so after several emails and no solution because they said the second dumpster never was promised but they did when I rented. anyways after weeks was decided to swap the dumpster and then I got email saying they was going to pick up the dumpster on the first one of the month so I told my guys to have the dumpster ready and after 3 days and not showup for pickup I contact them and scheduled a pick up so they charge me 4 days for late pick up days. I believe they have to work more in their email to be MORE CLEAR to avoid confusion, so if you rent for them, just pay attention on that... also if they don't have what you looking for go to someone else because they're NOT accountable for their employees promises.

3 days ago

THE WORST!!! The are very untrustworthy and unprofessional. They will get an attitude the minute you start asking questions. Once they get your money they will try to ghost you. After the terrible way they talked to me I wanted to cancel the drop off. That made them upset so they stopped answering my calls. Stay far far away.

A day ago

JA

Had a full van load booked for removal of my old furniture. Really helpful customer service helped me organise a collection that I didn't need to attend, everything was left in front of the flat and when I came back in the evening all was gone. Great service that suited my needs as I wasn't able to be in for collection.

2 days ago

SS

Amber was quick and knowledgeable through the entire process!

Jul 6, 2024

NP

Awesome service... great price

A day ago

MA

We have had a great experience with Gaeta. They are very reliable and also very accommodating, when its needed.