UCD practitioner since '95 | UserInterviews Active UX Leader to Follow | Adjunct Professor and Educator | Ph.D. Candidate | TEDx & Conference Speaker | Podcaster | Author | Opinions are my own
Resharing the remastered version of this talk. The true, major make and break point of user experiences lies at the micro level. Check out Microexperience Awareness: Going Beyond the Touchpoint. https://lnkd.in/eD-7ABc4
UCD practitioner since '95 | UserInterviews Active UX Leader to Follow | Adjunct Professor and Educator | Ph.D. Candidate | TEDx & Conference Speaker | Podcaster | Author | Opinions are my own
Episode 217 of The World of UX is now available! This week, Darren hosts AI expert Yan Vishnepolsky. Yan tells his story about entering the worlds of UX and AI. He also shares several tips and insights about AI and how UXers can engage properly with the current wave of UX's evolution. #ux #realuxtalk #ai #AIandUX Darren Hood, MSUXD
UCD practitioner since '95 | UserInterviews Active UX Leader to Follow | Adjunct Professor and Educator | Ph.D. Candidate | TEDx & Conference Speaker | Podcaster | Author | Opinions are my own
Sharing info about Jorge Arango's upcoming workshop.
Creating value by optimizing information structures | Information Architect | Lifelong Learner | Dog person 🐶
Are you an information architect or content designer? Dive into AI beyond chat interfaces in my new workshop. There are limited spots – reserve yours now: https://bit.ly/4bAFNJL #GenerativeAI #InformationArchitecture
UCD practitioner since '95 | UserInterviews Active UX Leader to Follow | Adjunct Professor and Educator | Ph.D. Candidate | TEDx & Conference Speaker | Podcaster | Author | Opinions are my own
Time to reshare my UXR book recommendation list. Enjoy! https://lnkd.in/ejJPddBJ
UCD practitioner since '95 | UserInterviews Active UX Leader to Follow | Adjunct Professor and Educator | Ph.D. Candidate | TEDx & Conference Speaker | Podcaster | Author | Opinions are my own
Hope to see you on July 26! https://lnkd.in/eMGRN6rQ
Join us for the next KaizenUX Rendezvous (formerly UX Chit Chat Hour) on Friday, July 26 at 12:15 p.m. Hope to see you there! #uxmeetup #kaizenuxrendezvous #uxchitchathour
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UCD practitioner since '95 | UserInterviews Active UX Leader to Follow | Adjunct Professor and Educator | Ph.D. Candidate | TEDx & Conference Speaker | Podcaster | Author | Opinions are my own
Excited for this upcoming show.
The State of UX and AI Maturity Season 2 - Episode 23 As AI continues to quickly shape how we carry out UX tasks within our organizations, it's important to pause and consider how the integrity of the UX discipline can support these nascent practices. In this 23rd episode of the Human-Centered AI podcast, Darren Hood, MSUXD and Yan Vishnepolsky discuss the need for maturity in UX and AI while considering the possibilities. With over 28 years of experience in the UX field, Darren reminds us of the need for continued UX evangelization, and how integrating new AI tools into product strategy is less of a UI-first process and more of a human factors first consideration. Follow us and find all our previous podcast episodes at https://lnkd.in/e-9Cp4us - Hosted by Laura Barboza - Produced by Pamela Jessica Zito - With production support by Natasha Centeno and Lea Inouye
UCD practitioner since '95 | UserInterviews Active UX Leader to Follow | Adjunct Professor and Educator | Ph.D. Candidate | TEDx & Conference Speaker | Podcaster | Author | Opinions are my own
Beware of those saying "UX is dead".... If they're holding the proverbial "knife" used to facilitate said death or serving as an accomplice while they're saying it. #ux #realuxtalk
UCD practitioner since '95 | UserInterviews Active UX Leader to Follow | Adjunct Professor and Educator | Ph.D. Candidate | TEDx & Conference Speaker | Podcaster | Author | Opinions are my own
It tickles me how folks say something today (because they run in narrow and overly-biased circles usually) as if nobody's said it before. I've been addressing how folks suppressed and ignored information architecture for YEARS!!!!! IA is at the CENTER of the user experience, due to what it produces, but many are completely unfamiliar with IA and its benefits AND many supposed educational resources barely scratch the surface on this topic, if they mention it at all. Information architecture is a critical part of user-centered design. Optimal user experiences can't be designed without it. Resharing my Tech Circus talk from 2020 — "Long Live Information Architecture."
UCD practitioner since '95 | UserInterviews Active UX Leader to Follow | Adjunct Professor and Educator | Ph.D. Candidate | TEDx & Conference Speaker | Podcaster | Author | Opinions are my own
You can tell how much Figma cares about UX.... because of the massive failure at UXing their own product. #ux #realuxtalk
UCD practitioner since '95 | UserInterviews Active UX Leader to Follow | Adjunct Professor and Educator | Ph.D. Candidate | TEDx & Conference Speaker | Podcaster | Author | Opinions are my own
Phenomenal perspective. Please note that the massive decline in recent years is in direct parallel with the siege against UX being executed . What is the siege against UX? A few traits include the following: - The discipline has been redefined. It's now expected to be visual design heavy. - UX fundamentals have been abandoned, misrepresented, and/or considered to be irrelevant. - Clients and stakeholders are executing their own designs and using the today's wave of order takers as marionettes. - The vast, vast, vast majority of UX operations are run by people with little to no personal UX maturity. - The discipline is overrun with people more interested in their paycheck than the well-being of the discipline.
Forrester just released a damning report into the state of customer experience within the US market. Their data shows that US consumers are having their worst customer experiences in a decade, with their cross industry CX Index score at its lowest point since 2016. Only 3% of customers feel like the brands that serve them are customer obsessed. Brands are failing equally across the areas of effectiveness, ease, and emotion. What does that tell us? That brands are still struggling at getting the basics right. Experience strategy. Product & service value propositions. Personalization. Loyalty. Channel strategy & handoffs. Customer support and operations. Brand perception. All of these areas need work. https://lnkd.in/gs2AzV4S
