Digital Project Manager

Calling all Digital Project Managers ninjas. We are growing and looking for a Project Manager to join our band within our Digital Project Management department! If you're passionate about driving results in the hospitality sector, we want to hear from you!

This position is based in our HQ in Fort Lauderdale, FL office.

Tambourine is one of the country’s fastest-growing hospitality & tourism marketing firms. Combining best-in-class tech with award-winning creative design, we revolutionize e-commerce for hotels, resorts and destinations.

Championing professional growth, prioritizing wellness and nurturing a healthy work-life balance is our formula for a unique company culture.

A few of our perks include 100% company-paid medical insurance, generous paid time off & holidays, maternity/paternity leave - and more!

Find us @TamboGram to learn more.

About the Department

Project Management is essential to ensuring Tambourine products and services are successfully delivered (e.g., against scope, cost, time, quality) and maintained through the application of project management methodologies and business operations.

About the Role

As a Digital Project Manager, you will work across multiple disciplines and help the team do the best work they possibly can. The successful candidate for this position will be someone who values collaboration, takes responsibility for activities they do not have authority over, and is eager to learn and grow with the organization.

Responsibilities:

• Manage the onboarding success for our clients during pre-launch.
• Point of contact for internal and external teams for digital project launches.
• Manage digital marketing projects with the help of project coordinator.
• Project manage day-to-day interaction with domestic and international clients in the hotel and travel industry.
• Manage the project timelines and scope.
• Communicate effectively and present to clients in person and remotely.
• Analyze assets and information in order to provide insights and make recommendations for website structure (define categorization, organization and navigational conventions).
• Create site maps of the user experience and define the details of the information website architecture.
• Extreme proficiency in managing expectations and overcoming objections, which is critical to the timely and successful delivery of the digital marketing program.
• Oversee the completion of tasks such as quality assurance checks, and website content upload and assembly.
• Work with department specialists to define deliverables and timing to launch digital marketing campaigns.
• Oversee all meetings and participation of internal teams.
• Ensure all program components and projects are executed on time and accurately.
• Other responsibilities as assigned

Requirements:

• Excellent presentation skills.
• Excellent written and verbal communication skills.
• Excellent organization and time-management skills.
• Ability to think critically and problem-solve proactively.
• Ability to work on teams as well as individually.
• Ability to adhere to project deadlines.
• Ability to action tasks as assigned.
• Ability to multi-task and prioritize among competing tasks.
• Detail oriented.
• Self-motivated and highly organized.

Preferred but not required:

• Creative Copywriting Skills
• Technical Savvy
• Proficiency in Mac OS
• Proficiency in Salesforce or similar ticketing system
• Multi-Lingual

We offer:

• Medical Insurance (base option 100% paid by us)
• Dental & Vision Insurance
• 401K (after one year of employment)
• Life & Long Term Disability Insurance (100% paid by us)
• Additional Life & Short-Term Disability Insurance
• Parental Leave
• Pet Insurance
• Generous Paid Time Off
• 12 Paid Holidays
• 6 WFH Days per month (after 3 months on the job)
• Extra PTO for recreational stays in client properties
• Creative work atmosphere and culture
• Top tier hardware and industry software (We love Apple products!)
• Tri-Rail Commuter Reimbursement

Equal Opportunity Employer:

Tambourine does not discriminate, and prohibits discrimination and harassment against any employee or job applicant based on race, color, religion, gender, gender expression, sex, sexual orientation, age, martial status, national origin, disability, genetic information, pregnancy, military status, or any other protected characteristic as outlined by federal, state, or local laws, in the process of hiring, retention, or the promotion of the employee.