Build and automate the perfect guest experience

Use automation to level up your customer journey, enhance your booking process, and deliver more engaging guest outreach.

Grow your hospitality business with ActiveCampaign

We make it simple to streamline your marketing workflow and drive results for your travel and hospitality business. 

Use powerful automations to personalize your marketing campaigns, eliminate tedious tasks, and simplify your back-end processes. It’s all you need to power frictionless experiences for your prospects and guests.

Effortless booking & confirmations

Cut down on no-shows

Automatically send SMS reminders to drive attendance and offer rescheduling options.

Automate responsive customer service

Use automated emails and texts to gather feedback, reply to customer queries, and send out promotions or rewards.

Stay connected to your most loyal customers

Personalize recommendations

Use customer preferences to segment your campaigns, so everyone gets a unique offer that motivates them to convert.

Connect email, SMS, social, & more

Bring all your channels together, so you can always reach people with the most effective campaign.

Get more out of your contact list

Tag, group, & segment your audience

Build your own way to divide up your contacts by their data, location, preferences, and more. Make sure that every segment is highly relevant and optimized for engagement.

Keep track of leads in our CRM

Use our built-in CRM feature to manage all your opportunities in one place. Our pipeline and deal workflow to follow customers across the entire journey.

Share the right destination with the right people

Tailor every booking experience

Use your audience data to customize your emails, send personalized 1:1 messages, and offer unique discounts to take sales over the line.

A/B/C/D/E test your emails

It’s A/B testing, but now with up to five unique options. Get tangible data on which parts of your emails perform the best, so you can optimize your campaigns for clicks.

Two email alternatives shown side-by-side, representing how they are compared in ActiveCampaigns A/B and split testing features.

Integrate apps for seamless guest experiences

With over 900 app integrations available in our marketplace, you can use marketing automation to manage the entire guest experiences from one place.

Connect your payment systems, booking platforms, website, and more in just a few clicks.

How Bodhi Surf + Yoga nurtures new leads

With our marketing automation and CRM tools, Bodhi Surf + Yoga powers effective 1:1 communication to boost engagement and conversions.

303%
Contact growth
The value of ActiveCampaign is that it makes communication very personal. We don’t look at the guest as just a number. They become part of our family.

All you need for travel & hospitality

Build best-in-class email marketing experiences today with ActiveCampaign’s intelligent marketing automation.

  • Email automation
  • Tracking & reporting
  • Personalization
  • Split testing
  • Segmentation
  • CRM & 1:1 email
  • SMS campaigns
  • Generative AI
  • Drag-and-drop designer
  • Forms & landing pages
  • Conditional & predictive content
  • AI-powered automation builder

Ready to take ActiveCampaign for a spin?

Try it free for 14 days.