In the first video of the series Userflow co-founder Esben Friis-Jensen introduces you to what a resource center is and some of the powers of having it in your SaaS application.
A great thing to include in a resource center is a checklist that gives users the possibility to do task-by-task onboarding. Learn how to do it in this video.
With the latest developments in generative AI having a AI assistant in your resource center has become a need-to-have. See how you can create your own AI assistant in this video.
Besides from the AI assistant, having a structured knowledge base search can be a great functionality for end users who prefer this. See how you can add it using Userflow in this video.
The AI assistant and knowledge base search will get you far. But some questions require a human interaction. For that Userflow connects with your favorite live-chat provider.
As the resource center becomes the always-on widget for your customers, it is great for sharing targeted messages and announcing news like webinars, and more.
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